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058-90 Ordinance RECORD OF ORDINANCES Dayton Legal Blank Co, Form No. 30043 Ordinance No..o 58-90 Passed,.o n'.o'.o"U'.o . .o_u..o19..uu. _____d__ AN ORDINANCE ACCEPTING THE LOWEST AND BEST BID FOR COMPUTER HARDWARE AND SOFT- WARE FOR PUBLIC SAFETY AND FINANCE APPLICATIONS, AND AUTHORIZING THE CITY MANAGER AND FINANCE DIRECTOR TO EXECUTE A CONTRACT FOR THE PROCUREMENT OF SAID EQUIP- MENT AND SERVICES WHEREAS, bids were advertised and received for a Citywide Information System; and WHEREAS, it is recommended that the lowest and best bid for the Public Safety and Finance applications is from USTI/IBM in the amount of $356.200.00 . NOW, THEREFORE, BE IT ORDAINED by the Council of the City of Dublin, State of Ohio, 6 of the elected members concurring: Section 1. That the bid from USTI/IBM in the amount of $356,200.00 be, and hereby is, accepted. Section 2. That the City Manager and Finance Director bet and hereby are, authorized and directed to execute a contract with UST /IBM for the procurement of computer hardware and software pursuant to the Request for Proposal on file in the Finance Department. Section 3. That this Ordinance shall take effect and be in force from and after the earliest period allowed by law. Passed this 6th day of August 1990. , Attest: ~77j.~ C erk of Council Sponsor: Finance Director I hereby certify that caples of this Ordinrmce/Res~luron were posted in the City of Dublin in accordance with Section 731.25 of the Ohio Revised Code. ~ ~ W).~. ,.,~ Clerk of Council, Dublin, Ohio -. . . r f. t .. .-, .......A _.,c_.. I I MEMORANDUM TO: Members of Dublin City Council FROM: Timothy C. Hansley, Ci ty Manager / SUBJECT: Selection of a Computer System DATE: June 28, 1990 Report Initiated by Nan Metz, Finance Director Summary and Action Recommended: Bids have been received for a computer system in response to a formal RFP process. It has been recommended by the City's consultant that a selection of a computer system be made for the Public Safety and Finance applications. It was determined that the GIS (Geographic Information System) application would likely have a distinct hardware configuration and be implemented through a vendor other than one selected for the Public Safety and Finance applications; however, it appeared that the top candidates for the GIS installation would be compatible with the Public Safety/Finance installation. Therefore, it was decided that the GIS installation would be made after the selection of a Public Safety/Finance System has been made. The field of responders to the RFP has been narrowed to four vendors and representatives of the Police, Court, Tax and Accounting have viewed demonstrations of these vendors. We are currently still reviewing references and pursuing more formal contract negotiations for our particular installation. We are reluctant to identify a specific vendor at this time until the formal process is complete; however, it is expected that this process will be completed for the second reading of this Ordinance. Issue - The Finance Department had received notification from its current vendor that the system currently installed on Texas Instruments equipment (DX-IO operating system) would only be maintained for a period of five more years. (one and one-half of these years has now expired). Their intent is to convert all users to the UNIX operation system in order to facilitate their ability to install and maintain their system. Consequently, the level of support for the "old" system has dropped significantly. New enhancements to the system are not available to users of the DX-IO operating system. In addition the State has mandated that all cities would be reporting on a GAAP (accrual) basis. It was recommended that the City convert or change to a new computer system prior to full implementation of GAAP reporting. It was I Page 4 City of Dublin Information Systems RFP I - - -- Police Records Management "- ........ "- ........ Public ........ Vehicle/EQuipment "- ........ "- Safety Engineering' ........ MaIntenance "- Systems Systems ........ S stem ........ \ Workload Management - "- "- "- "- "- Miscellaneous "- S stems ........ ........ ........ " ........ " " Recreation -- " Systems - " - -- " - " - - " - - . Financial S stems Personnel Management System Figure 2 :j'iliiiiiiiiiiiiiif/i!I'.lllllllllillli//l1:j CITY OF DUBLIN APPLlCA TION RELA TIONSHIPS (33 SYSTEMS REPRESENTED) I en ~ o en CD E c: CD ~ .!!- 8) Qi .~ .~ en :5 c: 0 - ~ as 0 CD ,...., ... 10 CJ CD a: CD c: c: ~ 0 0 . <0 en ,...., ... CD Co >- CD ... as -ECJ E CD CD c: '0 E en - E as ~ ~ ~ ~ z CJ c: 0 0 0 0 .0 ~ .- Q. CD 10 CO 0) CO en 0 .c: .- _ co co 10 M - i= CD ~ c: 0 >- > C".- c <( w as - :5 ..... 0 ::J CU ...I .0 c: c: :: 0 a.. 0) CD .D .- Co c: :0 ~ti <( '0: $ C c: :5 CD ~ ~ ~ ~ ~ ~ ~ ~ CU - ~ CD 0 0 0 0 0 0 0 0 C") yo- <0 M CO 0 yo- "I:t > ou.. w c: .... yo- CO 0) C\I yo- yo- <0 ctl >-c: t- O) en c: CD '- := 0 > W ctl 0= en ~ as ~ - 0 as CD U) > CJ ~ ~ ~ ~ ~ W c: , 0 0 0 0 0 as .... C\I CO .... 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I-I I L.:.. __ r. 1-' ~ L-~' l..2 I .--- - ~~ tlSTI I~ ~- ~ UNITED SVS7BfS TfCHNOI.OG'f, me lOMOAAOW'S INTEGRATED INFOf/MA't1ON SYSTEMS August 1, 1990 Ms. Nan Metz Mr. Ron Ferrell Ci~ of Dublin Police Dept 66 5 Coffman Road Dublin, Ohio 43017 Dear Nan and Ron: Here are the revised proposed contracts. I felt it would be helpful to expedite the operation by shOwin~ the language that would be used under two alternatives. The grices on AppendIces A an B of the SOftware License Agl:eement reflect how we would s ow these costs if IOU choose Option 1 of the payment schedule shown as Paragaph 6A on Page 2. The discount wonla not ap~ly if you select Option 2 of Paragraph 6A:. Please note that the prices on AP~endix B have been reduced su15stantially under we assuml?tion that Option 1 of parafcrap 6A is selected. In the event 9Ption 2 is selected, the original Appendix B wou d apply. The discount on Appendix A is applicable only if Option 1 language applies. We will send final contracts to reflect your choice of options for Paragraph 6A and to reflect the length of maintenance agreement you desire as soon as the Oty has made a determination. I incorporated the certification of adequacy of hardware implementation assistance in the change to the Implementation Contract under Article V. Section 3. We will get a performance bond to cover software license fees, training and implementation costs. The cost of the bond shoutd be about 2% and will be borne by the City. I believe we have incorporated all issues requested via our telephone meeting. Please feel free to call me. Carla, or Shirley. if additional information is needed. Sincerely~ a~d ecutive ice President QP '''''\1 ~_._........ 1"\,\..... .. c. ,;'0 ?Qn .. \",inn TlOldl'" 75063 .. (214) 51a.0728 AUG- 1-ge WED 11:81 UNITEDSYSTEMTECHNOLOGY I p.e3 B. Ucensor warrants the licensed application software to conform to Ucensor's published documentation and/or RFP response and will correct any identified discrep'ancy at no cost for a p'criod of six (6) months from the date of beginning installation of the first licensed l1I?8lication software system. Thereafter, the maintenance agreement WI provide identical support plus upgrades and enhancements. C. This contract is enforceable under the laws of the State of Ohio. 9. Licensee address and contact is: GTY OF DUBLIN, OHIO CONTACT ADDRESS CrI'Y, STATE, ZIP PHONE THIS CONTRAcr EXECUTED FOR CITY OF DUBLIN, OIDO BY: DATE: TITLE: ATl'EST: DATE: , . THIS CONTRACT EXECUTED FOR UNITED SYSTEMS TECHNOLOGY, INC. BY: DATE: TI'ILE: Vice President A TI'EST: DATE: PAGE 3 OF 10 - .-. '-' '-" .... -- ~--- O^C~~ ... ... . 'l;../' .... _.,..., Io-.&.J_' _. _", --....----. I . - - . APPBNDIX D BuDdin, Annual Dept. Model Description Qt.y unit Cost Tota.l Maintenance ....====:::::===:::-=======:;:=.:::=%lII:z~=-=====--===========z:t::IMI.._____IIC:::z:a:- - - - - .tity Hall Finance 8525-G04 Color w/TPR 4 1,369.00 5,476.00 Full keyboard 8555-031 std w/TPR 2 2,447.00 4,894.00 8512-001 color Monitor 2 448.00 896.00 Tax 8525-G04 color W/TPR 3 1,369.00 4,101.00 Full keYDoard 8555-031 Std w/TPR 1 2,447.00 2,447.00 8512-001 Color Monitor 1 448.00 44S.00 Parks & Rtc.. TPR Cards for 2 644.70 1,289.40 existing Hod 50 Court 4202-003 Proprinter 1 592.00 592.00 8525-G04 Color W/TPR 4 1,369.00 5,476.00 Full keyboard system. 9406-B35 Model 35 1 45,968.00 45,968.00 2,340.00 24MB Kemory 2 Comm Lines Token-Ring Network 6230 2 Additional 1 4,650.00 ** optional COMM Lines 9331-001 S"Diskette Unit 1 3,178.00 3,178.00 236.00 5728-8S1 Operating Sy. 1 11,642.00 11,642.00 5728-RG1 RPG 1 2,991.00 2,991.00 57:28-QUl Query 1 1,764.00 1,764.00 5728-PCl PC Sup1ort, 1 2,595.00 2,595.00 5730-00. Educat on 1 914.00 914.00 5730-005 Education 1 332.00 332.00 5730-006 Education 1 332.00 332.00 5730-009 Educa~ion 1 455.00 455.00 9347-001 Mag Tape Drive 1 6,123.00 6,123.00 984.00 9332-600 600MB DABD :2 13,006.00 26,012.00 1,344.00 9309-002 Rack Enclosure 1 2,380.00 2,380.00 48.00 4234-012 800 LPN 1 10,747.00 10,747.00 1,476.00 3476-EGZ Kono 1 881. 00 881.00 fAGE 7 0' 10,. HU.....- :L -"710 Wl:::..IJ .L.L:t:::I~ U N.L I ~.v ~ T ~ I &:::;. '"' I ~ '- r1 r'I \....J L- ___ 1....:1 T I .--_It::JII~ APPENDIX D (Cgnc'd.) Bulldlll' Annual Pep't . Hodel Description Qty 'Unit COst Total Haintenance -- :z:===-~.:m==-- =: =: ~~=- - -==--===- 5853-001 2400bps-ECS 1 782.00 782.00 785S-010 9600bps-remote 2 1,350.00 2,700.00 87.00 8228 HAU 3 598.00 1,794.00 LAN Brdq 8530-E21 Std w/TPR 1 1,756..00 1,756.00 8503-001 Mono 1 198.00 198.00 File Srvr8565-121 120MB v/TPR 1 4,196.00 4,196.00 8503-001 Mono 1 198.00 198.00 no DOS Novell Advanced NetwarJi! 1 3,295.00 3,295.00 4019-001 Laser 10ppm 1 1,743.00 1,743.00 Police Dispatch 8555-031 Std w/TPR 2 2,447.00 4,894.00 mouse 2 71.00 142.00 8515-001 color 2 950.00 1,900.00 911 srvr 852S-GOI Mono w/'WR . 1 1,369.00 1,369.00 S t d. keyboard Roll call85SS-061 St4 w/TPR 1 3,37J..00 3,371.00 8515-001 Color 1 950.00 950.00 File srvr8565-121 120M! w/TPR 1 4,196.00 4,196..00 no DOS 8503-001 Mono 1 198.00 198.00 Novell Advanced Netware 1 3,295..00 3,295.00 Other 8525-G04 Color V/TPR 11 1,3~9.00 15,059.00 Full Keyboard 4019-001 Laser 10pp. 1 1,743.00 J.,743.00 4208-003 proprintar 1 802.00 802.00 TPR Cards for 2 644.70 J.,289.40 existing Hod 50 LAN Brdg 8S30-E21 Minimum w/TPR 1 1,756.00 1,756.00 8503"'00J. Kono 1 198.00 198.00 7855-010 9600 bps modem J. 1,350.00 1,350.00 other 8228 HAU 3 598.00 1,794.00 PAGE 8 OF \0 ...........~ ~ ~~ .....-- ----- -..-... ----' -- ~ --.. --------- -- - - - - I APpENDIX D (Con~'d.) DundinV Annual Dept. Model Description Qty unit Cost Total Maintenance =====~=========~;=========~======~-======~---=====~~==--====~---- )1alntensl1ee Center Service 5394-011 Controller 1 3,329.00 3,329.00 259.00 8530-B21 S~d w/TPR 1 1,756.00 1,756.00 8512-001 Color 1 448.00 448.00 4202-003 Proprlnter 1 592.00 592.00 7855-010 9600bps modem 1 1,350.00 1,350.00 ---......--..---- --....---..--- TOTAIS 207,611.80 6,774.00 If ordered ))Y 9/15 -7,430.00 , installed by 9/30 ------.------ _..--..-----~- NET HARDWARE 200,181.80 6,714.00 Optional5.......... 2 Addl~ional COIOl Lines 4,650.00 Upgrade PO lJ'o 8FT Netware 1,700.00 upgrade city Hall To 8FT Netware 1,700.00 upgrade 9347 to 9348 tape drive 10,951.00 ..----~-_..--- ...-...-------- GRAND TOTAIB 219,182.80 13,548.00 :;!:=====- - ===:=::===== PAGE 9 OF 10 .' I .r s a .r s e /I 0 i ~/I n 'II ~ I Q :z: ~ F 6 if: 52 U Ii) 9' ~ ;po n tI:l - c 0 n .q t-f :>- H - :::: "l:I to< Q ~ tI2 0 :z: ~ t::j .... t:l ~ d P:l ~ ~ lO!l f a c . () i m ., .. m ~ .... I ~ ~ .... ~ ~ ~~~ ~ ~~ ~~~ <II- ..... _......_ -...... ---. ---.. -.... ----._..__._~.. I .. - _.~ APPLICATION SOFI'WARE MAINTENANCE AGREEMENT BEIWEEN CI1Y OF DUBLIN, omo AND UNITED SYSTEMS TECHNOLOGY, INC. d/b/a Municipal Software and Public Safety Technology THIS AGREEMENT, made and entered into this 29th DaJ of June, 1990, by and between the City of Dublin, Ohio, hereinafter called Licensee. an United Systems Technology, mc.. with offices at 3021 Gateway Drive, Irving, Texas, 75063, hereinafter called Licensor. WITNESSETH WHEREAS, Licensee has previously purchased a software license for certain computer application software fOf its user system from Licensof; and WHEREAS, Licensee desires to utilize and to protect all proprietazy rights of said application software; and WHEREAS, Licensee desires to employ Ucensor for providing sustaining maintenance and application software upgrades; and WHEREAS, Licensor has proposed acceptable terms for providing maintenance and upgrading under an on-going contract basis. NOW, THEREFORE, for and in consideration of the mutual covenants and conditions hereinafter contained, Licensee does hereby employ Ucensor to provide 6Ustaining maintenance and application software upgrade service and Ucensor does hereby acce~t employment in acoordance with the covenants, conditions, definitions and terms whic follow, together with any appendices that are mutually approved, attached hereto and made a part hereof. ARTICLE 1- DEFINITIONS AND LOCATIONS Section 1 - DefinitioJl..5 A "A~lication Software" shall mean the source code and object code supplied by .censor for the operation of all licensed application software system(s) as outlined in the Application Software Contract. B. IIUser System or Hardware" shall mean tbe equipment as outlined in the Application Software Conlract. PAGE lOF6 ...... '-' '-'" ... ~~ .....~~ .... ..L _....... -....- -........ ---. -. -.-. --....-----. - -- c. . Application Software Upgrades" shall mean improvements/u~ades to the licensed app-lication softWare which im~oves the o~ting pe ormance of the application software but does not c nge the basic function of the licenSed software. Licensor will provide complete u'pdates of application software versions without charge, but reserves the 11gb! to invOice for personnel time and/or travel eXJ)~nded in the implementation ofthe proposed UPltJldes. D. "Base System" shall mean the current version of the licensed application software system(s) as would normally be installed by Licensor. E. "Application ~port/Brror RccoveJy" shall mean the support listed below for all "applicationsll Installed by Licensor. 1. Provide periodic software updates distributed on diskette with instructions tor use and installation. Updates are distributed with either an optional or requited installatIon status. Required updates must be installed to stay within the base system. 2. Successful imp.lementation of periodic u~ates is the user's responsibility for programs not originally installed by either licensor or Its agents. 3. Error Recove~ (fix it 5:rt) will address all problems encountered in running a~ ication ware ~videdjfe licensor. Assistance will be provided phone, diskettes ing m ed, or an on-site visit ~ Ucensor ~ersonnel if required. Licensor re..~erves the right to pill for out of pocket expenses actuany incurred. F. "Application Software Use" shall mean that Licensee shall have the right to use the licensed application software s~tem(~, as outlined in the Ap.plication Software contract, on their User ystem only, without prior written approval of Licensor. Section 2 - Locations A lbe user system hardware utllizing the licensed application software gstem(s) and application software upgrades is located at Oty of Dublln, hio. B. All notices and communications under this ai!'eement that are to be mailed or delivered to licensor shall be sent to the address of Licensor as follows, unless and until Licensee is otherwise notified: United Systems Technology. Inc. 3021 Gatew~ Drive, Suite 290 Irving, exas 75063 PAGE20F6 I C- All notices and communicatiol1S under the agreement that are to be mailed or delivered to Ucensee shall be sent to the address and offices of Licensee as follows: , ARTICLE n - SCOPE OF SERVICES Section 1 - General RCQ,JIirements Licensor shall provide application support~error recovery for the licensed apElication software system(s) and application so Mare upgrades in accordance with the fO owing terms: A. The a~eement between the parties shall initially be for a period of ~ears om the effective date provided in Article V and automaticallI renew or an additional period of one year on each anniversaIY thereafter. Either par~ mat. terminate the agreement b~ givilli written notice to the other party not ess t an thirty (30) days prior to the annual renewal anniversary date. Notice of termlnation, except for cause, shall not amend the duties, rights or liabilities that occur until date of termination. B. Licensor will maintain the licensed a~rlication software ~tem(s) during the term of this agreement. Ueensor sh make available to icensee aU updated and revised versions to the base system which are provided by Llcensor. C. Licensor will ~orrect ant error and, if such is found to be caused by modification to the app ieatioD software by any ~art other than licensor, or its agent. Lic:ensor reserves the right to invoice t e . eensee for such service on a time and materials basis at current Ueensor hourly rates plus actual out of pocket expenses. D. Licensor shall not be responsible for consequential damages by program malfunctions. E. Licensor will provide Licensee with notification of ~tion of su~port for licensed aSPl1cation software UDder OS/400 (although this cessabon is not antici~ate under any current expectation) three (3) years prior to such cessation. PAGE30F6 I ARTICLE m . PAYMENT FOR SERVICES Section 1 - Payment for Basic Services The Licensee a~rees to pay all ap~licable fees for software u~ates and maintenance service c ar~es per pricing Clescrlbed in Appendix A. e fee shall be reviewed Krior to the anmversary date of this agreement. Written notice of any needed changes s all be provided to the other p~ not less than six~ da~ (60) prior to the effective date for revised charges. The fee., to be charged wU not increase more than ten percent (10%) per year. Payment shall be made within thirty days (30) days of receiving said invoice. Section 2 - Payment for Additional Services An.y services approved in addition to the a.8l.:eed provisions of Article II of this agreement shall be invoiced on a time and matenal basIS at the current Licensor billing rate plus ~ actual out of ~cket expenses, which wlll meet the Licensee's travel ~ense poliCies. invoices for a ditional services shall require a~proval by Licensee, or liislher afent and pa~ent of invoices for additional services shall e made within thirty ~30) Clays o said approval. Additional services ~iCaUY address the needs of the Licensee or consulting and custom programming. ourly fees are as follows: a. Installation!Training - $65 per hour b. Custom Pro~ming and Hardware Technical Services -- $75 per hour c. Consulting - $100 per hour The fees to be charged will not increase more than ten percent (10%) per year from the above rates. SectioJl ~ . Software Maintenance Pricip8 See Appendix A ARTICLB IV - MISCELLANEOUS PROVISIONS Secti9n 1 It CornpUan~ of all Laws The Licensee and Licensor agree that they will perform their oblif:ions hereunder in accordance with applicable laws, rules, and regulations now and here a r in effect in the State of Ohio. If any terms or pro'Visions of this agreement shan be found to be ille~ or unenforceable then, the remainder whereupon so amended shall remain in force and effect. Section 2 - Special Provisions A. Cessation of Business R~ts: If Licensor or it's successor company, shall for any reason, cease to con uct business, this agreement shall automatically terminate, and no further charges made or services performed. Any fees unearned by licensor will be returned to the Purchaser. PAGE40F6 I B. Notices: All notices under this agreement sball be in writi:& and shall be deemed duly given; upon deUvery to a ~arty hereto at the a dress hereinabove set forth or such other ad ress as specified by Licensee. C. Author:2: Licensee and Licensor have full power and authority to enter into and ~ orm this agreement, and the person signing this agreement OD behalf of each has been propetly authorized and empowered to enter into this agreement. D. Assi~ent: Licensor shall not asSiG; or convey this agreement to any other party without prior written consent licensee. E. LiccDSce shall have the ri~t to approve/reject suPPQrt personnel assigned to install, train, and support the licensed apphcation software. ARTICLE V - SIGNIFICANT DATES Sectiop 1 - 'Provisions of Effective Date A. This agreement will become effective six (6) months after the beginning of installation of the first licensed application software system. Section 2 - AnniverS8c:y Date A. The anniversary date shall be ___ years after the effective date. B. At the anniversary date the agI:eement is automatically renewed for a period of one )'ear unless notified by the other party within ttiirty (30) days pnor to the anniversaty date. IN WITNESS WHEREOF, the Licensee and Licensor have executed this agreement on the date fmt executed. TIllS AGREEMENT EXECUTED FOR CITY OF DUBUN, OHIO BY: DATE: TITLE: I ATI'BST: DATE: 1HIS AGREEMENT EXECUTED BY UNITED SYSTEMS TECHNOLOGY, INC. BY: , DATE: 'ITI'LE: Vice President ATTEST: DATE: PAGES OF6 I APPENDIX A JmIWEBN CITY OF DUBLIN, OHIO AND UNITED SYSTEMS TECHNOLOGY, INC. d/b/a Municipal Software and Public Safety Technology The pricing below includes unlimited telephone support, on.line suPWrt when required, program temporary fIXes (PTFs) and program upgrades on alllicensoo application software system(s). DESCRIPTION ANNUALFBB Aecounts Payable $ 900. Alarm Bflling S2S. Budget Preparation 735. Casli and Investments 600. Comsrehensive Financial Report Writer SOD. Fixe Asset Records 600. General Ledger 900. Income Tax 1,200. law Enforcement System 1,800. Miscellaneous Accounts Receivable 73S. Misdemeanor Court 900. OmniCAD, 2 Dispatchers 1,350. Core Fire 900. Law 900. Personnel Payroll 900. Project Accoullting 735. Public safe~tersonnel 900. Purchase 0 ce Management 1,125. Total $ 16,205. Leas 20% Discount for Five Year Maintenance Agreement (if selected by completing Article Il, Section I, Paragraph A. and Article V, Section 2, S 3.241. Paragra'ph A with the numeral S). Net maintenance cost If five 1ear $ 12,964. plan selected THIS AGREEMENT EXECUTED FOR CITY OF DUBLIN, OHIO BY: DATE: TITLE: ATIES" 1': VA' f.c: THIS AGREEMENT EXECUTED FOR UNITED SYSTEMS TECHNOLOGY, INC. BY: DATE: TIlLE: Vice President ATTEST: DAm PAOE60F6 I IMPLEMENfATION AGREEMENT BEIWBBN CITY OF DUBLIN, omo ANI) UNITED SYSTEMS TECHNOWGY, INC. d/b/a Municipal Software and Public Safety Technology THIS AGREEMENT, made and entered into this Da'y of . 1990. bh and between the Ci~ ofDU6Iii1,'"OblO, hereinafter called CIty, ana United Systems Tee nology, Inc., with of lees at 3021 Gateway Drive, Irving, Texas, 75063, heremafter called Vendor. WITNESSBnl WHEREAS, City has previously &urCbascd a software li"nse for certain computer application software for its user system rom Vendor; and WHEREAS, City has purchased hardware for use in operating said software; and WHEREAS, City desires to employ Vendor for providing implementation assistance; and WHEREAS. Vendor has proposed acceptable terms for providing implementation assistance under an on-going contract basis; NOW, THEREFORE, for and in consideration of the mutual covenants and conditions hereinafter contained Ci9' does herebt employ Vendor to provide implementation assistance and Vendor does here Y. accefxt employment in accordance with the covenants, conditions, definitions and terms wtiich fo low, together with any appendices that are mutually approved, attached hereto and made a part hereof. .ARTICLE I - LOCATIONS A The user s~tem hardware utilizin~ the licensed applic:ation software system(s) located at City of Outi in, Ohio. B. Assistance will be provided at City of Dublin, Ohio and at other locations deemed appropriate by the circumstances and action involved. c. All notices and communications under this a~reement that are to be mailed or delivered to Vendor shall be sent to the a dress of Vendor as follows, unless and until City i.c; otherwise notified: United Systems Technology, Inc. 3021 Oatewt Drive, Suite 290 Irving, exas 75063 I D. All notices and communications under the agreement that are to be mailed or delivered to City shall be sent to the address and offices of City as follows: ARTICLE 11- PREUMINARY SCOPE OF SERVICES The Vendor and the City will, as the first sten of the first task, develop an implementation plan. That plan will be the control ing strategy and definition of implementation services. PhRse.l A. Project Plannins 1. Prepare Imtlementation plan 2. Mo(tify an deliver im&lementation plan 3. Schedule required sta 4. Verify critical (Iates B. Initial Review 1. Re'CJiew policies with Ci~ Staff 2. Review proposed modi lcations and determine modifications to be done 3. Determine which files will be converted 4. Revise schedules for actual dates c. Coordinate Hardware Implementation 1. Verig workstation locations 2. Veri wiring approaches 3. Coorainate wirmg installation with City Staff 4. Monitor CPU InstallatioIJ$ s. SetuK Micrommputer systems 6. Con rm Host o~erational testing 7. Confrrm wiring nstaUation tests 8. Obtain hardware sign-off D. Custom Software Des~n Analysis 1. Work with iost lers on conversion desl~ 2. Assist usn special pr~ects coordinator in modification design 3. Present design propos s to Oty Staff B. Traininj Imslementation 1. che ule AS/400 system administrator ttain~ 2. Schedule Network system administrator traininl 3. Pr~v!de quality assurance of effectiveness of A /400 application user trammg PAGE20FS ~~"-" ~ "'''-'' ~~~ ..... ... . ~-- I _...-, _~_.. _. _I" __....____. . . -- F. Network DesigI! and Implementation 1. Prepare fire servers and install network operating system 2. Prepare standard workstation configuration 3. Setup individual workstations for netwOrk operations 4. SetuS network printers for operations S. Insta I additional utility network software 6. Identify additional network administration training for MIS director G. Programming And File Conversion Analysis 1. Oversee programming of file conversions 2. V eri~ testin$ of file conversions 3. Con ct penodic review of modification programming 4. Review results of modification tests H. Reporting 1. Prepare status reports after each visit 2. Prepare bu~et reports 3. Prepare m .fication overviews 4. Report to council and staff as required .l.hasc U A. Determination of Microcomputer Network Application Software Standards 1. Assist establishment of a users' committee 2. Developing alternatives for software selection strategies 3. Assist in making final selection B. Trainint Users in Selected Network Application Software 1. ain l?otential "high resource" personnel 2. Assist an establish class curriculum 3. Assist in training remaining users of network software ARTICLE Ill. LEVEL OF EFFORT Hours .Ehase I A. proiect Planning 16-24 B. Init at Review 12.16 C. Coordinate Hardware Implementation 16-20 D. Olstom Software Desisn :Analysis 8-16 E. Trai~ ImplementatIon 8-10 F. Netwof Design and Imtlementation 20-32 G. Programming And File onversion Analysis 8-16 H. Reporting 24.32 - TOTALS 112-166 PAGE30FS . .._- - - - ---- - - - - - I Phase II A. Determination of Microcomputer Network Application Software Standards 32-40 B. Training Users in Selected Network Application Software 40-120 -- TOTALS 72-160 ARTICLE IV - PAYMENT FOR SERVICES Section 1 - Estimated Costs The actual costs will remain under the control of the City, in that the Qity may reduce or chanle the level of effort requested from usn as the &roject pro~esses. The actual costs wi also val)' btt the personnel needed or requc.~ted or a particu at item. The expected range of costs to e City can be expected to be: Phase I $8.960 - $13,280 Phase n $5,760 - $12,800 Total Costs $15,000 - $25,000 Section 2 - Billing: Rates Bi1U~ rates will be detennined ~ the person involved in the activity. RepresentatIve rates provided below in lcate the following levels: Senior Manager $85 ~ $100 per hour Technical Staff $70 - $ 85 per hour Training Staff $65 - $ 75 per hour S:pecific Per!;onnel~ $100 per hour JeJ'~ Byrd Uel itts $100 per hour Scott Pierson $ 8S per hour John Jennery S 7S per hour B. J. Long S 6S per hour ~ion 3 - Payment for Basic:: SeNices Services and associated additional costs will be billed semimonthly for the actual hours of work performed. Payment is due within thirty (30) days. .kctjon 4 - Additional Costs All out-oC-pocket ~enses wnt be billed monthly at adual amounts with no administrative charges of any kind to be added. PAOE40FS I ARTICLE V - MISCELLANEOUS PROVIS1ONS Section 1 - Com,pliance of ,.11 laws The Oty and Vendor agree that th~will&erform their obligations hereunder in accordance with applicable laws, rules, an rep ations now and hereafter in effect in the State of Ohio. If any terms or provisions of thiS agreement shall be found to be illegal or unenforceable then, the remainder whereupon so amended shall remain in force and effect. Section 2 - Special Provisi9n5 A. Cessation of Business R~hts: If Vendor or it's succeSSor company. shall for any reason. cease to con uct businesst this agreement shall automatically terminate, and no further charges made or services pedormed. Any fees unearned by Vendor will be returned to the City. B. Notices: All notices under this agreement shall be in writiD! and shall be deemed duly given; upon delivery to a ~arty hereto at the a dress hereinabove set forth or such otlier ad ress as specified by Oty. c. Authority: Oty and Vendor have full power and authority to enter into and perform this agreement, and the person signing this agreement on behalf of each has been properly authorized and empowered to enter into this agreement. D. Assignment: Vendor shall not assign or convey this agreement to any other party without prior written consent by Oty. Sectitm 3 - Certification of AdeQJ.1a~ Vendor certifies that the hours indicated for Phase I, Task C and Task F arc adequate to perform the steps indicated in Article 2. IN WITNESS WHEREOFt the City and Vendor have executed this agreement on the date fll'St execu ted. 1HIS AGREEMENT EXECUTED FOR CITY OF DUBUN, OHIO BY: DATE: UTLE: ATI'EST: DATE: . THIS AGREEMENT EXECUTED BY UNITED SYSTEMS TECHNOLOGY, INC. BY: DATE: .... TITLE; Vice President ATrBST: DATE: PAGE50FS ..-- - - - ........-- --- .._~ -- . . - . - - - . - . -. - . - - - . - - - - - -- - I APPLICATION SOFTWARE CONTRACT BB1VIEEN CITY OF DUBLIN, OHIO AND UNITED SYSTEMS TECHNOLOGY, INC. d/b/a Municipal Software 0JU1 Public Safety Technology THIS CONTRACf, made and entered into this 29th Dabof June, 1990, by and between City of Dublin, Ohio, hereinafter called Licensee, a.nd nited ~tems Technology. Inc., at 3021 Gateway Drive, Suite 290, Irving, in the State of Texas, hereinafter called Licensor. WITNESSETH With consideration of the mutual covenant and conditions herein-after contained, Ucensee does hereby accept the conditions which follow. 1. A11licensed application software system(s) are the licensed COJyright materials of licensor and shall not be duplicated, used or dis oseo in whole or in part for any purpose other than operation ot the computer ~tem of Licensee or unless written apl};oval is obtained from licensor. e ap~lication software licensea erein is designed for one or more of the fo owin~ hardwdfe systems ~the s~cific hardware system for each purchased applicanon software ~tem 15 listed in 1Aendix A): IBM Application System/400 (A ~OO) IBM system~36 W-36) IBM or 100 ~ IB -com&atible Mlcrocomchuters (Micro) Although licensor matadapt e application so twate to operate on other hardware systems, the icensee may not use tbe licensed application software system(s) on any hardware system not specifically authori2eCl in Appendix A, except tlie licensed afflicatlon software may be operated on any aF.propriate system for up to nine (90) da~ as a re~onse to, and as a a~ 0 , a dIsaster recovery plan. The LIcensor will allow e Licensee to app!y all license fees paid for a particular software ~tem toward a more expensive version of that same system. The Licensor wi nOl cha~e more than a thirty percent (30%) additional license fee to upgrade to any arger AS/400 system environment. 2- Ownership of the licensed application software system(s) will be retained by Licensor. Uccnsee bereby 8irees not to resell, trade or otherwise make the licensed application software system(s) available to a~ other person(s) or enterprise without the express written consent of the LIcensor. 3. The Ucensee's Request for Proposal and the Licensor's response are incorporated into and become part of this contract. In the event of discrepan~ between the contract and the licensor's res~nse, the contract shall prev 1. Appendix C lists items from the Request r Proposal which the licensor proposed to meet via software which the Licensee is not inIdally acquiring. The term "Response to the Request for ProPQSal" throughout the remainiD8&ortion of this contract references the original response modified by Appen lX C PAGE 1 OF 10 , I SENT BY:ERNST & YOUNG ; 6- 1-3U il';~ijAM ; Management ~onsult.~ ~14~~ijU~4Ui~ ~ , JUL 31 'sa 15:51 FROM IBM COLS SUBURBAN WM2 PAG~.a02 ~'\. IBM SystemP'.n.... ~ - T I III ....." Inlematione' Bu,lness Machines Corpor8tlgn <IBM) Is pleased to olTer our Customer (yoU) IBM 8)rstemPlan. leM developed By.temPl,n to mtlke it ea~i6r fOr Uta to do blJ,lne5s together. YOU may aeltct the olTe"ng. you desIre by markIng the appropriate spaces on thlll lelectlon pag'~ and then sIgn once. IBM will then BCC8p1 this SystemPlan by Ilgnlng below and will return to you the Ilgned original of thl. page. Nothing more 'I required. You may order IBM products and selected .etvloes whenever you wish. _All Df th. fallowing Agrfllm.ntl and Am.ndmentl ("",I,", .elootlvol)' dlWllneted by merkl\'l; below feat 1~,,;(llJfl oft'winlp) ~ PUrdlUI T..lM ~ . P&J1'Itnt 1'Clt.... _ "v"",merlt for Purchlla or IBM _ AgreementlDr R'ntll of IBM "'101'1I11. (2'1AD.Q8\n-00&) '. UlJOltln.. (Z1u.8l101.QO) ~ LiClrwe 1'tlr"', ~ M.;ntenance "01"'. ~ _ Agreement ror IBM I.lwnlIed ~ _ IBM N.lntenanGCl AgrClllm.1lt programe (Z1U...-D2) (2'11Ht7$-02) ~ttltNtlon Amendment to ALP - (%1INHIJ.OO) _ IBM Pro;r.m ucenMl\;retlTnvnt . Extended ProvisIons (Z1:llHl298.QO) ~ I)ilK:U1Qlt TerN ~ MA "nMall! options ", - Vorlml8 p~ Amaw.dt1letlt ~ 'IP - ~ M~n\eMnce Option UlCWln. end Plogglams . AmenCSmenI (Z1~1lC).q1) (.%12N8lJo.m) _ Mld-Rlnve lyateMS AnwncIIT'CI'lt (Z12S0-403M1) The p.attieA aclthow1ecllle that tM, h_w reacl the ..,...me.. anel R'1QPdmenta 4wlQnatlld a" yo.... ",..rland iftt:.udH herewlUl, uhd.....nd them, ..... qrn to .. bound br tMir ~ and ____. 1'he tnfClllmdon In ~... above Inellcate. the current version n......... for.... IBM otfettnsJ. Any rapraduotton Off this ",don 1M9" by reDBble munl and an, 'aMlmn, oJ the IIN Allntllmentll .nd AfftendrMnta whlOh rou MledecI will be cohMered orlgrnl.1 af th... docvmentls. ~* ~ ........ ...... -pol'" ClIIMCrnIer ""me: AnmrtlIC. fItW ~ 'IBM ~ ~ AvlhorIttiIi ..._ ~~ HlIIM (t\1RI vr print): NIt118 (tfIlIJ or J)t'1nl): c.te; Dlte: A;reernenl numbllr: CU8tQmar f1UII'Der: IBM Stench Oftlce nurn.: CUltQmtr Iddreor. IBM Bren<*l O1llcb ......: . Z1Q.etl'JO..01 Q1IOO TM T"dtmlrt< or If\~a1ICIIl..1 &II.ill.. MaeIIlnn Cclr1Iaredon _. I- I I ; 6- 1-S0 ill;~OAM ; ~anagement vonsult, ~ ~14(J(Jl:IU'(4Ui" ;;j SENT BY:ERNSr ~ YOUNG Pl=lGE.0la3 - JlJL 31 'aB 15152 FROM IBM eOlS SUBURBAN WM~ , ~ IBM SystemPlan1'M . Ag....m.nt f()r Purch... of IBM Machin.. (PA) rT - You and laM *'Ir.. that tfl. fnllowl"'9 t.MllI and condlttone lIpply to Mlchln... you p\lrch... under thf. ~ ment. TABLE OF CONT1!HT1 a. PRICE' AND PAYMm Semlon 11tle laM will 'CCifY the Purc1'l88e Price tor .aoh Machine In _ u~.m<<tt. P.~.nt In full tr.. eIClh f Aeeociitted Contr,ot pocumenta ortoant.. Machine! . ttu. on 118 ... or Ind.Ration. _ a DefInitIon. defined In Seotion 12. Patrnen, In full for each 3 PrIOtl' and '.vrnenl Instalkad MaChi". is du. on I . Effec:tlw Date of Pur- 4 Price ProtectIOn Period chase. .. defined in ~ t 1. HQ1ft\W, If In IBM , DestiMUon Charges Instalfmenl ~ 1Ipp1IM, it govern. the , Tal(e. paymtnt date.. 1 TItle 8 SQCurlty Intereat 4. PRICI! PROTECTfON PERIOD . Shipment EGh cn-order MlIChlno'e ~ Prlco wtII .,. 10 Rilk of Losrs ur Damrtr. 11 Putchl.a of Inet,ned aohinel IBM'. ~.nera"~ i1va"able SIngle unit purchase. prlee.. 12 Inet.natlon Such rle:.' w "- l\lb,,"t to 'My ~Ice im;reaoe. 13 Warrentl.. Howwer, 8uch illCl'8fte will not _~ If 1J, IBM 14 U~n.ecIlntom.1 COde teceives your' orcr.t bGlbr. the .~ I ... gf the InerMle and 2) th. MlCnln.', date of thltnlll1t I. '5 Patont. and CopyrIght, 'J bttfore the date of tho annaunoement or ) up to 16 ~t thrw mcnths after the date bf' lhl! lm~tI'It. 1f 17 UrnJtalkm of R~ a ptlefPo Me... cfoe$ -wi" to .. M~ne. J.'DU "'Ii)' 18 Non.IBM Equiprnc:lnt 19 Cellera' Q8r\oel yOur order ~ noU 1'1; IBM In wrlUfl' ane tnonth fal1QW!nO IBM'. nDtt~ to yeN. OthGrwh.., the 1, ASSOCIATED CONTRACT DOcUMENTS Incnued price wJlJ ~. . Connet daout'ner1tl luoclared WIth thle Agl''' If IbM'1 ~.'Iy W81l.,. alngte unit pu~.. ~IC. on th. Dahl ()f In_blll,tlan Of 8,.. ol'1-order ment Indw. SuppJ.mente and ml~ IftQlude the .cl1ine II lower than the Purcha.e Prlee, JIM wfll ~l11ent for LeaH or Rental of BM M-.hinoe 'nVOfo. yOU the lo~ ~ ) or the AgrHtnent (vr Rental fJllBM MlIChlnes ElICh Inslallft M ne'c PutdI.. PrfcA ie '... RA~ to' ~e up to and Includfng It, !ffectlve Date of M Indlvldual Maohlne beQames subject to t"is Purd'l.... Howevw, .ny incr.... In PHce wnl nol Agreement When IBM ~ )'aUf' writt.... order far 8P~ If thtII afdve Deb, of Purch.. 'a lip to UtNe ;reh... or Jour order for p\!roh.~ under anotMr menths .ftef ~ announcement of 'UGh Increalie. In 8M-des!anllted prgoedu.... IBM '11m accept your addltlol". any PriG9 inore... IImltatlOl"l' d.scrll~ In order b)' IssuIng a Su~.mel'lt. or other docu,,*,t.II~ the applicable IBM te.a,. or t8ntlll ag,""ment WIll lion dMfOn.ted by IB (Supplement). Such~. 8PpJy. ment cantl'". lpeclrJo term. :apPIlo.~I. to the Maohine. In.tallallon of IIn on-ordw MlChlne tir 5. DESflNATION CHAAOl!1 : rreyment of the Purch... Price for an Oh..crder CIr IBM will PIlY destInation ch_~~, rw HCh O~r"t : n.tlllled Meehln. (or the Inltl.' pyment under an IBM InIt.llment IQl'tttnent), whlGMWIt occvra fir. MIIChIne frotn tho IBM-dellgna1'8d 1ooetIon. Thew 8n., yaur RC;eipl of a 5"PPfetnent, 'Nt., ClOnetJM. Cl\af\1es II"' In eccotdllnoll wllft IBM'. then ~:.t"""1 your a~.nce of th.t Suppl~nt. In pia.. of Ihlpplng pf~lfce.. You Will pay any rlCJOlrlg ~hal'g'" .Itlw Ioml or ecot$)tancf), If ftqUlllGted by YO\l or 11M. I. TAXU the parties will -'gR II 8\1PPlement. I, D!PIHITIOtfa You will t.;'f.:moun.. equ~1 to .!tny taxel tellUJtJng from thl, fmlnt, or ...y lctMUe. undeJ' thie 'Theo term "MIIChlnea'" Dl9an9 '8M macl'llN!S ~ Agreement, exclusi\le of tll., based on IBM'. net their ftaIIbhs. model eon\lenicmt, rnaohhJ e'emtlntl Incomo. You It. ~ far purson" prc~ .,d lOCeIaon8t;. The term '"Machi"... lIto mMn. tAleeS for ellch on-order MlOhlM gh and ,n.M' ItI selected non.tBM ~"Ipmtlnt, Including nan.IIM d.'lvory to the CIrri.". if tfte IBM-de9ignllted roc~tlon. ""ohlnea Ind thefr fUtures. u:r:epl .. otMrrwI.. 7. TITLE dMcrilMKlln Sectfon 18. . The term -P!'ClOrammlhr ml!l~ ctrtaln mllchl".. Provided you IOCept a au'W'ementl title to eadt relKhilble tnaterla'e <<.,d 01 er rer'ltd meta'I". whim MachIne 'Will p~e' to .c"' tr. till .. cn.~r' IBM n'MIy I'IIZIfl1/I goIW'dy avallallftt without ~.... MadI'ne win pau on leier Of 1) GUCh MIIch}M'. ohargo ul'lder thia Agreement. l''Wrammlng lnoludes dllte Of ahlprnent ftootn the IBM-deslgntltlld 'acaIIoDn Of' 'YlttiM wntrol progr.mmlng. malntensmee aldl and Z) th~ date IBM receIves ~r otdw for the Md~""5 other IMtructl~ or ItatlHMntt. but ... noIlnoNde IlUI'Ch.... Tltlo to .-oh Installed MlChln. pa.... to ~nMd Intern_' Code described In Section fAl. IBM you on Ita Elfec:ave Date of Puroh.... win furnlllh IUCh progl'ammlng u~ r~\M'I. Tho *m "pr..mmlnll servtc8" muns CGI'IIlc. e. IICURI1Y INTERIIT whIch r8M may mate .,.....IIy ..,.,1... without tBU reeervn II purcltlH ::r lMMiUI"fty In~... MPll...te ohars., klr ptagrammlng. In each Mechlne. '8Yntent In fuI will' satisfy auah InterOIf. In ~Jtlo". you wrll ..tll~ euch rMenter fn . Z120-2U2-0il files Page1Gf' . " . , ... ,...., ,. .- I I SENT BY:=RNST & YOUNG i 6- 1-90 i1':31AM i Management ~onsult. ~ lj14tJtJ::tU'f4U i; 4 . JUL 31 '90 15:52 FROM IBM COLS SUBUREAN WM2 PAGE.l2lla4 . t'tt'lfur. tIIddition Of' model conversion wt\leh In~ Inatallallen of. non-CSlJ r.alUr'e ~ ~ QOn~ the romoval D' parta which become IBM', prop8rty by more then one month from th$ latet of ita li.tlrnalad r.turnlng such part. to 11M. You -srree to 8I"n amro- 8hl~~nt Dete or lICtual da~ or thlpment from IBM. prl.t. dClCUm.nhlllion to f;t;mlt IBM to perfect I M'a Ita :ate of 'nltaU.lion win bo the clay one month tbI- purch... money lecurlty nt.r..t. towing laUch lat. d.te, W)[oepC as otherwise pl'OVtded ,. SHIPMENT In ,,,. rorrowl~ par"Dl'tph. IBM'. lnsta 1."t10h of Cflrt,In non-C8U 1eatut'N end IBM will confir", the e.tlmated Shipment Date or modol eOl'\vQt~km. involvea the namovel or IMIrta ..ch Maahl,.. and may a",-nd It a. neco'18I')1. IBM Whl~h become the proptlrt)l of IBM (Net Upgr".). will make rea.onable aooomodetlon If you req"",,t . IBM wllllP'Clfy tuch Upgr.de in . BUp=nt. Ih no delay In ahlpmet1t. event will. IBM's accesl fer.uch IStllll.tlon be d.I.~e<I by tnonI then one month toJlowlf'lg the litter of 10. RISK OF LOS. Oft DAMAGe the It C' EltfmatGd eJ\Ipmeht Date QJ' mutl DurIng ttHt ",,(vel IIn on-orftr Machine 'I In tranllt date of t. l' you filII to pl'OVlft IS'" auch ...., you wRl telum 1'- Net Upgrm to 11M with or I~ possesslon. up to Imd '=Z 11:1 Date or ~~~~~~ . In.t Idkm. IBM rdleva you of~" IIty for rfak M Will notify you of the 08_ or fntl8llllian of af loa or. or dam. to. ~at M he. SUch Nile, each non-CSU madlJne. reature &nd mocttII C~ dole not IncludD 10$$ Of' d.m. c;"-"Id by nuclHr .Ion. nallctlon, nucleer radieticn ~ tRf08Gtlve oonlIM- Caffo,,*, "'Up ination. lor whloh you lire leg.aIlv Iiabfe. while . Machi.... I. Id. yaur looatIon up to and i~h"ng It. You wi" .., ~ . MRhI,,- *hJCh tBM I~fi." in _ Date d tnat.nation. After an on-<<der Machi.... Da. 8~t il8 CU8kX'net- Set.Up. (CSU) ~llowIng of rns~.tto" or Inlhlbed MMlhlne', Effec:five Dale of II'I$lrlolotlon8 f'urnfehtd ~ tBM. Purch~". YQII have "'C"b1l1ty fbr .., tilt of fo&& The Date or Insfllllla Ion of . CSU maehfM Is the d. or d8magllJ '0, IiUCh aQhI".. day foI117Ninl, the I~st day of ~ ceu dtlawlnw P9f'IocI Durl"", the WIIIT'I'Jty Period for _ Maine, apeclfled In t e 8upp1.l'Mhl Such j)Qrlod cotnrlliSnooe howewr, IBM It r.lpOn.lbr. For tlM of 10&. ~r. or 0" the dlY fotlawlng the day you rec;elve the CSU damage to. M.chlne. 1) due to IBM'. ntIJllaence, 2) machine at your lOO.tlon. SUch period dOl'. not when UtI. he, 1J8aaed to IBM. ') whUe 'n IBM'. = include Saturdi)Ys Qr &und'YI, Howwer, wNm IBM ....... or 1l during &hipmemt from IBM to ~ uch dellVere a CSU m8Chlne wlttl and fQr attachment to . ehlpment wl be by an IVU-~ carrlw whOle tlOn-CSU machine. the Dete of Installation of ""'. CSU chll'GM IB~ prepay.. machine will 1>>0 t~ d~lIawll'lSl the later of 1) the 11. I'URCHASE OF INSTALLED MACHINES last day or the CSU a ance ~od or 2) th. dD .ucn non.cau machIne I, metal'''. The Purohas. PrIce for ah fn,te/locI Maohlne is 1M Ollte af 'n.tlfflltlon of . ceu featuro, ~ QJ(c1ullv. o' In)' chargee which .,.., ot becamt,. due c:onver"on. tnachlne .ement or accallWY will be the day on. month fol'~ the 1aMt of Ita Eetrn8lMd under an laM Ie.~ or ',"111 .~t 1M Eff8c> Ghipmenl Date or actual date of shipment trom IBM. tl~ Dille at Purch... for t"" UaQhlne will be the later or the "rat flay of the Qw!atlon MDnth Of' the day an 11 WARRAN1118 which 19M Y'ltCelve. payment required ut1der 8eCtIan Each MRfUneJ::HAd lII'tdW thI. rc"""'t will .. .UGh ptIyrrntnt must be no later thlln elHl I." day af the Quowtlon MOl'llh. . be ~ ~wly mal totu\'ed ~ or ft;Jr 'I'" ntlW ... 12. INSTALLATION se ceabl. uncr ~ whte atfl ~alent to "" Ih perlorm8l~ tn the MachltMt. 2) .,..",bred by or for EIClh M4IQhine will ~ Installed ~ IBM ecsu IBM from l:9rv1~bl" uHd p.rts. 'l8 MaohlM whloh M8C"lne) or set ur. by you (CSU Mtc ne), MY.r hu *1'1 ~revtw&lY in.talled, or 4 I Machine pre.. the Dats of Inet.I "Ian would oc:cur on I Salutd~ or <<'Itly inlta led with you. IBM warrant. ttist 88Ch Machine, 01"1 It, DlIIla of Sunday. IBM will poltpone RUoh gate to the rollowlng fn.t.n.tlon, wKI be In good working ard..- and will MQndIlY. You will pP<WIde . luUabl. .nvfl'QOm_nt for each conform to IBM', offiCIal ~ubll.hed .pectfic;;ltiQn" Mechlne as spcclfttd by IBM. You ..110 will furnl.h tIJ Suah BpeOlncatfona a,.. Iv.II..b1e upon ~t. labor reql,lIred for uns:'<'r: lIfld pllIOIng I!lCh on~ The WlrrDnl: P.rfod or .aoh on<<clet 801'111... Will erdIIr MlIdlfne ,,, the I ~tlon, _=t .. oth- ~nce on hi Date of Inatall.t1on. Th8 W'"ll'lt'y erwtM tpoedfiud by IBM. PIICkIglAg materf. .. tf any, 'erlbd of each installed ",.chln.. mod.l upgrede and become ~our~. . ....tuAI lIddmon will bw deemed trJ hay. coPYlm.no.d IBM will WI' futures and mCldeI oonversion$ ani)' on tt.J Date of tnat.J1at1on II1'ld oontlnu. ftvm its EJTec. for 1".t.If.tlon Oft . mllOhl,,- <I'''",abld by terial Uv. o.te of Purd1ae far al1y rematnder of wdl ,,\Imber In . SI,lf:IpIemenI. You reprHMlUtat you we Perfad. ".. MKhlne', Watt-=r..,.,"-iocf ;-::rell on a ... owner o' .uoh 1Tlfthfne. If you ... not the OWI*'. Frtday or 8'turd~ will It aa 111 t.te lilt )OU ~&Qnt that ~ hive tt1e owner'. authortty to day Will bt the to I~. IBM wfll..,.clfy the hav. fe8tunI 01" modoI con~ $IQn tnttdwd on the Wartm1' Parlod'h. ~ . owner's machtne. . t8ft' EU8 AN IHell MACHINE, PURCttlABl;D AFTER rra WARRANTY PIft,OD HAS EXPIRED, ()N AN 'naWJatlon hr, laM ' 'AS IS" BABt8. IBM will natlll non-CSU maah'"4l!s, femr.. end ae",.ce .Ild ...rte WanMtr madel conver,h;,",. Th. Date of Intt.II.tlon far . nonoCeU mlcPIl.., 11M wIJl prwldG w.tt.nty MrVioe under ana Df IhII tutor. or modQI conVGI'GIQn I, the day following the ~ of Service dAeo"btId In tM .ubteatlon ..-.titled dlY 11M Inatalle It und.t thi, or .nattier IIIIA agtElll- . or Servlc... IBM will ~~. In .. 8yp"'etMnt, "*"- Mow.evw. If .n on-o"" mRhlne 1. 1) liIyllil. the ry.,. of Servfee to!' .~h ech .,. <lijrt~lb War- .bitt for delivery and f.O.U deIII)' auch dell~ or 2) I'llhty Period. ",...." no dl.rge for wlrran ..nice deIlv..--d and you a) r.il to ~ . UtabIe 1n.18f'. eX:ft II at forth in ttM Ml9Otlon .ntltl~ '"AddJ. lion en"'ronmont or b) deI~ Il'Ittlltl8llart, .... Clan Chtl1l=L~ For cartaln Mac"fM'. IBM otr.r. mtchlftlt'l DltA I:1f tnltatlatfon I, t d~ I'oIIowf"-etM Wal'ttlOty optltlr18 under an IBM Imifnten.nce aagrwo dey Dr such .vallabillty ~r defIvety. If you 1'/ Mint. Z120.e..o04 we8 ttqe2of.l -.. . , . 614tHHIU'f4Ui; 5 I SENT BY:ERNST & YOUNG i 8- 1-80 i11:32AM i Management vonsult. ~ . JUL 31 'se 15153 FROM tEM eOLS SUBURBAN WM2 PFlGE.e12l5 . During Ih. w.t1'8I"ty Period, IBM will oontrol II1d Machfne and verify It, optt'.tion. You ~iRMI tQ Insl.1I <<lgineerfng cbnv: IBM d.~rminoe to b. fofJow IBM's In..ructions fur ehIPJ11ng ..,. falfI".. .,~IIc.bl. to M~I".. ou may ereat to hall6 onlv MochinQ to IBM, Such ehrPl'Ml1t WIll be .t IBM'. I .c:f..lgnated m.nd'tory =nterlnu changee expenlle. In....'ad on Machines. In c.... ~ mull CVstollfer C"'lJt Rep.1r (CCRJ provi. notice to IBM. IBM vrill ~rm .ucn notlce In Wrftl~, YCIU wn, \'Wt' 1M r.lII~ Medlina to .. 1& will have f\l1I. free .-.d safe 1000et& to IBM-d_I"nated locat'cm. FofloW ~ .,y necessary M.ol'linCl& to ptovlde On-SilO ..tvIoe., repAir.. ~ will plok up lhe Ma Inc, cOl'lneot it You will determine when I machine or machIne Bod veri Its operetlan. .ltll'l'l8rtt =~ w.rrant~ GetViw foI1owtng ~ CtAtomer C-'Zi:" EICCh"nge ~ flures f1tov b~ 19M. BM re.erve. _ tltht tv You wtn ellvlII' the fa' Ing M./-'hln. to an ....rltY flat e Mac II... or machln. element I. ./IIng 1BM-deelgnated location. You will {f'ef< up the be for. providing w.rr.nlY MTvlce, and, If tpplftJab!e.. .-c:h~e Machine, connect it and v.t fy It. DpIU'e- I. acceptltble ror "change. flcm. YOU :taree to nlmove and control ::: fUhds fl'ern . CCRfCCE MRhlne farca IBM =Inl 8e""'o.. to ~ace. or r,load, I\rnds In /I Mar.h ne following ..,..,,~, 11'1 price Df th6 d~ll~ and glckup detterlbed You agrOc:l to r8rncwe or prOle<.lt all prog~mmlng, undtlr the CCR mKI et;1 Type. of eNlOe, yOU = p~rem., data and reI1\Ovabltt lIor. media con. $hip 1M tIIInng M~lne. PNPaId. to .n II 'lined In Uachi~. presented for eervtCe. location ..fgn.ted to receive .uc:h shfpment. Ret~r ' SYch shl~t win be in the orfgln.' Ihlpplrlg cen- teln'r or eQulval.nL IBM'. return ~.nt 10 yeN, nder . Repilir Type of Service. IBM will prcMd. within the United Stat. t:1r PuertD co. will "' at retnlldial maintenance tb k= Machinea In, or ree~ no~ them to. gOgd workf~ 0 er. Such S(!rv;e. may Include preventl"e mllmtenfnce It IBM determIne. Adclltlona' Chlfte. neoMMry. Repllr Type. of Service mlv Inchide IBM wIll InVOIO't you tot tr~vel expenle IateJCieted 1~1k)n. ad~tmenla ~n<I ...~t of parts II wi"' warranty ..rvI~ only when the Meuhine', t8M cr.terrnines ~..aty. IBM will 'MIlD .,.,... an ~'llon I. Inacoeeelbllll to the IUM MtYIae :%''''''' an exaha;;g: basis. SUGh parte may be new or Ultd taftv, by both prfvate automabl1. eM IIduted parts. Ite Bead p.rts b.come IBM'. ~rty. public tra"'~t.tfon. Ii.cunga IBM will Invol~ you for tr~1 tIme Ind 'waiting tlrne tor W8rrlf1ty I.,Niee provIded outaldA t1,. Hout. Under lm ExChange~,. 01' 8trrvice. IBM wII' of Warranty hrvloe, proYld4t Ih e.xdNI:;;n rn lne. Such JNOhIhe rfIIIY If ~ Md IBM =. IBM will ~. Clrt-lite nol be new but Wi! be In pel WOtking ardor. Yw cervI" for .vlected .chln... In ~ace Df the Type of will aequl~ tltllll to It at the tfme of ".ch.... IBM SerYlc. then In -'*1, for .. "I' InCIdent ~hargo. wm lICquire tItle to lhe failing machlMIII II the tim, or .~, You agree ID enlUt. that . r.iJIng hl:KlhiMo Adc:IItlvlllll ProvftlonllFblure. _ MaRl Cramer... I. fr.. of at'Iy enc::umbr.nce. WI the time you pre..nt IBM', w.rranty for .leh ".ture Mfdttfon or mt)deI it to IBM. \I~r.de ~ulre~ that the mlJthu. far whlcl't you Vou ... to remove .U featureG, non-IIM parta, ., Ired ilut:ti ;addition or uPlrade mutt: op'Ilona, alter"ion. tinct .Uechtnenbt befont ~ .) be at . proper erv~ -.vel. 1* IBM sGntlng . rafltng maotlrne or machine element far detenntnee: . 'lIeI'll"g.. Va" Giv, up .11 righ~. to ."y IUch i~~m$ b) bla the speclnc Mtlll.numbctred ITIlOhlne del5ig- not remoWd. You Will not present luell m.ohine Gr nated in the Su=rnent; and machine $Iement for .xe~"mu. whl0h I. dot..,. c) have QI'lIy *'d! or _ride. abt"~ed' fr9m al~ In need of ~( Ind\lded In Watrahty IBM &pedtlctlly tar thaI ....2f.num.... 141rVfetat, or damaged repair. If rSM deter- machfne. mInes that 8uch mllChine or maChine flilement I. In If thel. candltlo'1S are not met, IBM will Dtt."\~ to luoh ClCt1ditlgn. IEUoll will n"lIify the UchII'lt. In such lnata" a I1ol'I-CSU te.tUI'8 addltlo., or model up~rade case, eloh patty will return to the other I I'nGhlne on the machine, " luch Intt'"ation .ttempt reel &I in or mach'ne "~t in its P'1tMSIIoh. ill ~y func.tionl~ machl~ I.M'. warrllf1l, will Hour. of Warranty lertlce apply. If 6uoh 'nltl" Ion attempt ~It' 'n an lnoor- 'eotly functlgping ft"Ilahln., 11M wlIf. ~ your '1M Hourt of Warr8"~ S.rvlce far IBM OnoSlte ~I>t. remDYlII the addition or upgrad. arid AI.tar. R.palr amd laM on-Slte Xc;:hafl9. 1YPu of Setvico Ihi mechihe to Ita prier condlthn ... 24 hour$ . dllJ'. ..ven daya e .... UhIes$ IBM tor . f'edn ntmOlofat, fTICldet ... or rein- =6es atherwr.. In the -\lppllcabllll Supplement. . ibe stallallon of , ~tf:Viw&1y purchaled ~tur. Ot tnodel DUtil 0' Warranty ServIce far CU\ltolnlllr CnoSlte conversion, . I rA9-month part. warrahtY wllt appfy to Exchan;.. CuetOtrler C.rry.ln Rep~lIr and CUlrarner any addltlcJnel part, I.fed by' IBM. Carry-In Exch89 Typttl 0' SerYltle are the normal bulhlDsa houtt Of the IBM-de.lgnatad location. Additlctmll JI'rD1. ..MPMacltlne .mente ~ Ace.... "'pel or Iltrvl. ".. M~hln. "ements lep81l1tely purcha_1 II ISM (In..Silc R.p'." (JOlt) tlplre. and IICCIftlal'lel heMS . tl'trw-month Warranty. IBM wIfI pruVfde werrlnty 89rv1oe f'or the t.1ing ~. To abtaf., 'Mwr.~ MrVk:e. )'QV will ""p She Machine at your IOOaUgn. ,milChln.. ..ment Dr ~. ~d, &v the 'IIM ISM On-$/le Exchange (IOE) lOCAtion de&lgn8ttc:1 tD r~lve sUdl Ihtpment. IBM will tlllf;Jlllr 01' Illclulnge euch e1.".,.t or .DIlelMOI')' IBM 'Nt" RIIv.,. tho .x~ Maohlne tg ~ -.d ~turn ah....,.. wlthJn Ihe Untt.ci Stltoe or 1~t1on, connect It end verify its oper.t!cm. 8M Puerto . ~II remove the f81hng MllIl:hlne rroln your looatlan. . .,wbll: far AddlttofM' Ch... D'""na WIt,.1ItJ eu.m.,. O~ftR E1<<:h.",o (CO!) PwrlDd 18" wIn flaw an ~ ".mine dehwed to The "~vioe. ror addIttonal C: ducrlbld In ~r Ioc;atlon. You will eanMCt the ftc:fl~ thl, 8WsectIon lite I'ICIt \\I:rrr=tntY ... If, any or Z12U-21R2-0411118 PlIge 3 aT 5 . I SENT BY:ERNST & YOUNG i 8- 1-90 i11:33AM i Management Consult, ~ 6148890740i# 6 . JUL ::31 'S~ 15:54 FROM IBM COLS SUBURBAN WM2 PAGiE.I2I138 . tM fOllow;ng ..rvlno$ are avallabl,e and IBM Pfovld.. lI<:ens. to ute th. Cvd~rOvlded liS Pitrt tlr. Qr In trn.m under thll Agr..mont. tl\t... will bo addltlol'lal conjunction with. that S nc M:iIcl1Intt. ohatOtiS. IBM wnl invoice rou. "s appIIclble, IBU'a . E.ch lIoenlJe 8\lthorilll& ~: then gen.r.ny .v:lIiI:ahC. t) 11000tl)' Hrvtce r.tell .nct a) to eXecute ~ Cocfe to enable tPla S~c minimum charBe. tor ..rvlc. time, travel time end Machine tQ 1:,fOtm In 1ICGO~lInce wlti'l IBM's Wlitlng tIme. ) part. and l'l'IatGl'fal prIce., and 3) oMelet publl .,.oflicatlon. (lp8ClftoaUon')i ch'1: for travel and ahlpp'"cJ ~nt;e. b) to make . ~up or -rd1Iy.. oDPY or tt.. Code rvtne. fot- addItfonat oherge Inc:lud., but are not unl.'1 one is provided by 18M. You tn.yo "M limited to; . thll coPL.:t:b to llIplaoe the original an the a) r.pai. I)f MRhlne dam.lJt, replacement or parts Speclflc ~: a~ or Increase I" nrvIce time C.UMd by. c) to ollecuf, and dleplay the Cade .. ~IJI'ry to 1) 'alhJte to contlnu.lly maintain. SUitable awl- maintain the lpeelllla M8(lhlne. remmel'll as praeorl~ by 18Mj YQU may not 2} accIdont, diMlIter. tranSfJQl1ltkm, vand:!lltm, a} otherwl.. ~. d1tpfar, ~, mocfifY ar mIsuse or llbul<< "ectronIcally d 'trIbute t.... 0Qde except .. may 3) Qnother ptOOuct or devlte not und8r IBM be luthorb:ed in the epeclftcatlone; watranty QIf' In IBM agreemeht whIch 'I)) tevet'lle ~b1.. ntvar.. COI1Iplle, c;h;~ or Ind\lde$ mllnten~ ~ tranetate the Code: 01' 4) s.rvtce Of the MachIn. b)' athtr thml IBM; or . c) subllcen... a$elt or I.... the; Cade. S) a !'lOn.I8M rnodtfteatlo", when replllrs ..e You will Inetude t coJ7Yrlght "otlce(s) *nd Iinf tnade within the flrat thr..-month period 101- h!g8nd(.) on.fIOh ~:. lowing auch modIfleetion; YO\I rney tran"'" paao., on C)f th. Code to b) tepalr or Med1lne damlQe. "'PllCemtlnt Of another p.vty only with tM Ir'Rlder of the alpecffic mlfntehllnce ~art. (due 10 other than nclrl'IUII M~... Your 'Ieense i. dJsemtIIn..... when you ... wellr) or r8p8titiv. IOrvfce cal', cllUHd by use hO lol19W an owner or . J:lhlruf fIOQ8ItoI' of the of. InadecrUlte u. of, en failure to UIIq. 'U=I"; Gpeqltlo Machine. Ih lion. the t.rm. .~ C) l~tIcln 0' . Machine.. 1nr;ludlnQ Inspec n 0' ~ndIt1on. of thl. 84l1Ctlon apply to Code you llCqUlre ., altertd M....ne; from enolher' party. d) N~lecemant or addition of malnt.,.t1Ce pert. 1$, PATeNts AND CO"~IGHT8 and '"cr.ate In .wee tIme altoClal" with '9M~. Inatellallon of 1ft .....ng dtn: IBM wllr, at its ....... defend you -ulllnst In, m. apprr.. when IUch change r, reqllfred \Ie claim that any Macht". or programmIng futnl.heCf to model c;onwralon Of' r.tu,.. change activity rlQt <:101'11 by IBM: uncf4tr thl. :Jreem.m Infringe!> a "atent CII' tol~t In the Un. It.tes QI' JI...rtu RHn IBM will PiIY .0 .) ....rrangement at relooatlon of M.ahlnea and coeh~, datnllgel end attorne,.. f-.s that. court n= provision of necea.ety materfellS: Wid awards II' a r'lult of such o~ltn. To Cf"I"~ for f) replacement Of a part not provided by IBM fQr ill cWen~ Ind ~ment. you mUlt 1)J1V. IS ,wornpt Machi",,_ IBM will OI1ly :r.ace suc:n . part w11h wtlttlln nQtfce any sUctt cralm ~) "low 1M IQ . directly Interch:ilng.. . IBM m.,nten.1'Ot!! control. and fully cooperate with IIsM In. the c:r..I'I59 parL and all r"lOIled eeltkwnent neQOlflltlon.. otfIer Warrantr ~tMlona ."d bdCl*lcm. Yov aatW thut tr the CIp8r.ttoft of MENr... or ~ w'n'lIntl... under thla AgN-""l*", apply In c;:ramm'ng ~" or IBM bellev.. Ie lilCell' to mace of .~ oonflictlng .tat.men! of limIted WarraMy me. the lubject of loch Q claim, you wID permit noluded th.. Macfilne Ihlpn'lehL Hawevar. if . IBM, at It, option and ex..... either to HCure t.,. UlIChlne i~ IVbjKt t~ *fer.. or 8Iate oonlUlmllr, W:tl'- right ftJr you It) tDntlnutl wing the Maohfn.. or r.nty rawG. the fBM Statetnent of Umlt~ W.rtlnty prOClrlMtmng or to replace or modl~ I1KItn eo that inolud~ with luch Machine Will 61*'". they ~ nonintrl",I",. However, f neither of tt,e Th. warr.ntles ul1der this Agr~t1t do not rweaoj~lI.,n.tlvell ~ avall.ble an tarm. whll:h are 'l'\OIWel re'lOna . In tIM', )ldQm8nt. ~ will return .. af fum,*hinq WPP!J.'i Machlnee Or programming upon IBM's ,,1'ftfIBn b petnttng c:w reflnl'hlng Meehl".. or fumlehll1l r.qu.t. IBM .... to grant ~ 8 credit far IntItftlal for ~: , retVrn.d Uachinea .'~:4ed. The 4eprec.lltlan G~ eteotr1c8l WarJc Dm.rnal to MachlM,j Chaff bt .n :7:- amoont per ye<<, over the fir. or tM d fn.t"I~ltiC)ft, ftt.lntenB~' or r.mDI/al of .It.... Machine' at I M .,tabll.ties. allona or attlcMtehta to Mlahlnee; l:)t IBM ,hell have no obligation with reepect to Iny .) any lMlrViotl which I. 'mptllClk:lJt far IBM 10 ItJClh oIalm tJaHd upvn your rwodIllatlon of MIICIIl.,. Nndet _IIU., or such .It.r.tlot1. or IttIlCh- or pr~tfrnm'ng Dr tMif" comblnetlon, optiPratJan or mentis. u.. wi apparlttue. dert. or programs not unl.heel 11M dot. not w.rrant vnlntwtupt~ or errar4rea by 11M. ;creuon of the M.aehinea or progtatnrnlng or that Thla 8ection .tat. 18M's en",.. abIIg.tian t1~ \lOCI . U will ~ "1~fnmfW+r tlfTQr.. A19ardlng lnflinge"*'t or the like. THE FOREGOI G RAA as AFIIIN UEU OP 11. EXPORT ALL OTIolIR WAFtAANTIEau EXPRess OR WPUED. INclUDIN~ 8~ NOT U rrED TO, THi IMPUEO Yau .... reaponsfbf. tv ........ aU McelQry tfntt$f WARRANTI 0 MERCHANTABILITY AND FITNESS States Government Ilc.naes. pIIrmn.. el83r;lnc:tlo lnet FOR A PARTICULAR PURIi'OSE. lPP!'oval. ~ed to _~I .n)' MlIGhJno or 1-. LICENSBD INTERNAL eODE J:IrOgramml~ tuml~ ~ thf. Agr-etI,","t. J8M cnml copyrIghtl In lkensed Intwnal Cadit 17. LIMITATION 0' REMEDIES (Cado), IBM own8 eI' ~.. ot Cade, JncIudlno all IBM'5 entr,. ltablRty and ~ ftdUllvt Ntnedy COP" mad. rrom them. ode I, an lnteg~ of. .,. nt forth In thIelecitlan. .11I:I '- /"~"ired by. 'PeOlflo8d MlIOhl~' ( Iflc In .11 5itu~tlonl InvoIYlllg perform.nee 01' 1'lCI: MBhfnea) and execut.. Wow t"- ext u.er farm.,. of MadttMe or J-"Yfllllllf1l';J fumJ int....... IBM will Identify tNlCh SPtclftc Mtohine In . 8U~pJement. "YOll are th. GWI1Qf' or the rIghtful und'er Iftl, Aal'Hftta, ~ r~ I. I ". adj\llt. po.IMIIcDr '" I S~eclfic Machlna, IBM grants ~ . mtnt or rtpllr Df the ..hln. or repl_rnent of ita parts or arreotlon of r>t"otrlmmlng errors. 11M mlY. Z120488lH)4 8/.e Page oil Of 5 -. -:--- I SENT BY:ERNST & YOUNG ; 6- 1-90 ;11:34AM ; Management Consult, ~ 6146690740;# 7 . JUL a 1 'SIa 1:5:55 FROM IBM eOLS SUBURBAN WM2 PAGE: . 12I1217 . illS an ~t.matfve. replllC8 tM Machine. If, a1tAr, Werrando repe.ted eflbrta, IBM I, \r1.bIe to tnatal' th$ Mathilleo IIlIM SELLS NON-IBM ECUIPMerr ON J\N ".~S IS" Dr' a repf.aaernent Machl"A, In ~ ~rkln; ordw, or IAlIS. HOWEVeR. THE MANUPACTUftEft.S WAR- to restore It to gO<<f working order, or correct pro- MANTY, IF ANY. APPUEI, AND YOU MUST DfAL grAmmlna error.. alf .. w.amahted. )'eN ara entItled 10 WITH THE MAtfVFACTURER ON SUCH MAmR1. recaver actual d.tn~e. to tha limns set forth In thla ~t.nt. Md CoPl'fGhtt ' BeotlOfl. For any other olalm aonotIrning IBM's per. formanee or nonperformance under, ot related in ~ny IBM .hall ngt have any nablllt[{8Glll'dltlQ pa'tfellt Of' other w'Y to, thl. Agr"'"""t or an)' ord.r under It. ~ght Infrl"~"t for non~EI equfpmont. ~~ are entitled to recover actual d8lmaae. to the 19. GENERAL imits "t forth In tM, hotfon. IBM'. "'blllt~ rot actual demag.. from Iny cau.. YlJU may not "llgn thl, AGreement or any whl!ltllOBVAf wll be limited to the gr.ater of 1} Machinas to Qther the" an IBM IIftIllet. without 18M', ., 00,000 QI' 2) the Pun:h... Prfc.. 'lHM'ffhtd In .. prior written col1Hnl Any .tt~ to IIIlan any Suppl.m.nt for the IndivIdual MIIChln.. that C'UB ' right.. dutl.1 ar obll,atlon. Df th s ArIt,=rm:nt. or the da""gel or that .... tho 5ubject t'I1lttor of, or are ..lfgn any M.ohlnel, Wftl'laut mch content I. Vtlld. dlre<:tly related to, the o'\lle of Ictton. Thl, IImit.lien YOl.I ar. rG8porllillle for selectinG Machines and will apply, except a. ottHarwlGG Slated In iN. hollon, PfOIjJl1Immlng, U"ng them, lInd obtaininG result:. from r~ard~t cf tile farm of 1Ct1an, WhetMt In contT,c:t them. Such h09l'ftl11mlng m~.t be properly utled an or n tort, includihg negllgoftCl4l, Thl. IImltltton IWlII not .n IBM Magh ne of tht lypelBM d..1gn1itu. IPpJy to the p;t.ment of costs, d.~ and You II8f!IG to o~ with the pravtlfont 1)1 .flY attorney'. r.., re rrld to In 8edion 1 This appIloallle End U... "cation. Imitation will not apply fa ct8lme by you for bocI~ f8M May provide eermw deeQrt'-l Irt thI. injury m' damage to reef property or tlngl'bltl penon.1 AQrttmeht by using nsM~" f~tnftft1 property for Which IBM I. '~IIY lI.bl.. contractor.. In no eVent will IBM btt I.tile ror ,"V 10lt praftt" IBM may modifY the ttlrtn, of thi~lfttJl IOS1 tiivingl, inaldel'lt.1 dam.,... or other eoonomlo !'living you wrltwn notIce. Any HCh HOIIkIf1 CQneequ.ntlal d..","" even If' IBM h.. bHn 'f.lr:>Iy. B8 Qf t~ offet:t1v. d.te epecllJed In U. ,MMJoe. advfMd of the CO'i1blllty af such damage!;. In to 1In~ order fOr purch... WhiCh 11M ecoeptt C)n or .ddltton, IBM wi not be liable tor any damr:t,es aftar h~ dat~ of notice. OtherwfM, thl. Agr...."W cl:llm4KI by you b..-d on .n)' thlrd.J.wrty GIs m. may be modified onlV by a written 19"""*'1 .Igned However. the el(C(u.lant descrltied In t . patlQr.ph by )IOU Ilhd IBM. Arry tenns and coi1dltlons ViJr'yIng will not ap~ to tn. p~8nt of costs, d.mege. and frOri1 thll AQt'eement In any order ot wrI~ attorney'S I re1el'rect to In Sentlon 1 , ntltifilO8tkln from you are void. IBM is not liable for any d.ml,e~ clIUHd by IBM I. not r.eponalbl. for failure to fulfill Its petfatmance 01' nonp.rformahce 0 achinC$ or obllgatlone under this :lreement due to ceu... ~mmlng loe'led outalde the UnIted Stll10t or beyond itl Cf)I'l'~1. In add! ~18M I. not ,.epgn-'b1e RfC(l. In no evel'lt will IBM be IIeb1. for .ny to f;W'OVlde an)' service. I' lhl. ~eem.'1t for damages I;4!IlJsed bY yaur failure lCJ ~m your MaChlnl1 or progt.mmlng IQCated DutGi the \lnIbl1d reeponcibililies, IBM Is not R.bl. far 10" of ftJnd. Stat.. or Puerto RltIO, wntained In, dlsp$l'lMd by, 01' .teoolated with, eny Neither p,rly fnIIV brl'l ~n !!lotion, regardklll Clf MachlM. term, arlll",. aut of thf. gl'~nt more than two 1a NrJN-IBM EQUIPMIiNT cr. atter 0IW81I!I I)' seDon araae, JBM lTIill' nat ring an actfon for nonpaymqnt more than two years Th~ I'vllowing ....beectlon. of this Section replace after tOO dalt! the last payment wu due. s.ctIcnl3, 12. 1~ and 1S r08pect!v4!lly In their entllWy If )IOU do not pet, a Puroh... Prit;o duo un~ this In re.peot to M. "., which 8r& noI't.IBM equipment. A8reemont ,nd I M repaal~..el . Mlehlne .. provided by law, you :f: to Ct all COHlI ancl .r. 8nd ")'IMnt .1Ipenses of ~.IOU r Incl "' NMOnlbl. IBM will fpeclfy the PurchaM Price, far non.JBM .tlomey'$ f"t, 6ClUiPment In << ,ucr..""', ac:fu.fV9 or ....k:8bI. The laws ejf the State 01 Haw York """t thl. 'all." Payment in fu I lor cuch -.quJprmJnt I. M upGft Atf\Mlttenl:. your receipt of IBM'I; inwfGO unlel. ctherWI.. You .'" .811 .... that the cornpIt!lte "'"' provided for In 81n ISM instalhneht avremlet\t. ~I"thw ........... if the qrMlMM lletwwll'l ... In..DatIon C'" ...Iatf:s= IIIb)IIat .... anaIIt at 1M. ... 1-tnPIM INtP MIl t) Cbft ~.f cmd YoU will ='d. . eultable InltellatlOh environment Its luppfemftltW 1114 IJ _, other a~r. 11M wI.., f~" tI.. I' preecrlbecl bV tN ather ~....menu, Amendl'Mtltlr. sup,tenMitb, "1= mlnufacturer. Yau ~ reapon.lble to arrel'lQtl f'ot CettHlcllllona and IBM stat.....ne. of Un Inehln.tlan. IBM I. not respont;q,r. rw auc:h Warranty. lnchIifIn, tflo. dactlft 1ft tit. Mur.. 'Thill IMtal18tlot1 ar for any Inet.t1atlOh by $UGh *tement fII the IIl'Hment .up.r.d.. I' proP..... manufacturer. 0' other prior n::s....m...... ON' 01' ..~II. _ all OtHr commUt'l' UIM' beMan tha parties relallng to thl. .ubl'ct. Z12Q.1'a-04 MG Page 5 of 5 .,-.-.-- .- ~. - I SENT BY:ERNST & YOUNG ; 8- 1-90 ;11:S5AM ; Management Consult.~ 6148890740;# 8 . JUL 31 .S0 1~:~6 FROM IBM COLS SUBURB~N WM2 PAGE.008 . ~ ---- - .- IBM SystemPlanâ„¢ Agreement fGr rllM Llcen..d Prog...m. (ALP) . I'RL You IInd IBM agree that tht followltlg term. .N:f condition. will apply to any IBM pr~ram II~." under thr, ADrnmenl (Progrllm). Thie i. a license 8CI~l'Tlent .nlf not an agreement l'oI' .ale. 115 retalna title to the copy of the Progr.m and any COPV made rtom It Whttn an indivfdual Program becom.. .v~ec:t to thl. Atre,ment, IBM will grant you a nontransferable .nd nonexclullve llcen.. In tht Ul'llt~ Stllltes and Pu$rl<7 Rico r the PI'o8rllm. You mllY not van.rer the f>rogram without IBM', written con~nl TABLE OF CONTENTS The 'erm -group. mean, the mac"ine group of thcs r>e.lgnatec:t M.id1Ina SectIon Title The tlN'm "V8rl.bIe oberg. PtbQt~ Jne,n.. tl10te 1 AflOCleted Col1trllCt Documentl Programt1 whoto c~ vary __ on the ell: of 2 Oeflnltlona tho Dnignat" M ne. Vilrlllble dt~ lid. 3 UGtiIIlGe prac:lItIOI'-ba1tld ~, gradvated di.rv_ 8nd .4 Ch~ MIl other.~ as I M may ~,t.. 5 husiem TesIf'FI . lbIt wan ~~.tlnQ Ehvin:mnen~ e Shlptnent end *'t of lDBG or D~ I'M'" the rBM "'iGhIne .) 8nd other rBIII ~... 7 M80hrne Read,b1. DClCUmentaQon mel'l! .m p~r.m. for . ~ I, dt~ 8 Program Sel'Vlce. FIn warrant Program,. It II d4mi'fbecI In d. LPS. Ii' Protection IInd s.outfty For -AS IS" Pragrame. it I, described In the Pnlgratn'. 10 Umlted Wlttlnl)' notlc. of a~a".blllty, 11 Dltoontlnu.n~ of UI:l9nSGIl 12 Patent. and Copyright. I. LICENS. 13 Umlta'lon of Rtl1'l.ate. ElAOh license !1'at'lt~ .uthOl'lh' you to: '4 Oaneral .) u" t~ F'r~tam's machine rudable par11an on 1. ASSOCIATED CONTRACT DOCUM!NT8 the D_lgna td M.chin'i An Indlvldu.1 ~t.m bIoo""O$ 8ubjQot to thl, b) .tor. thi P'ragr,m In, tranlmlt I' thrDlI!;lh. and dl.p1.V It. on. tnllClhll'l.' "lGC:lat" wrth the 0.... Ag,..mtInt wIMn 18 ~t. your order by :Ju .hip- igllate<f Machin<< ping you the PrQCItam Of' 2) prOvIding l:, . ppIe- 0) modify the :::t,." and/or ::: It Into m.nt to thle Aslrevment or other I U-designated another ~.-n l'orm an Idapta on br 'IOV(' dacumiIntatIon (SuppI*'*'t), whIohwer CKlGUre fir&t. CJWn u... eu feet to Section 11. Anl po\1lm of IBM wiD epecIf.y aupplernen~f term. for . Praoram the Program lnduded 1ft t\lOh . apt.6Oft is In . SUpplement and In efther ~ IJCl'Jf1Hd ProIr'" '= to thIa A;r.ement S_flcietfona {lPS) or the nolk:o of avaRabltttr. You d) ~1Itn'. prtnt6d 1::;00 in cl\IPPOrt will .ccept such letms foHowtna receipt of theI8 dacuo of ,wf zed utet of the am; and/or menta Jti:.0Uf UIUlt of the Pragr9M or your payment G) copy ar tr..,eI... .. Progtmn'1 m~nc. ...... for It. ~ ucan tlrtt. 8b1e portion tnto *'" m.chtne rud..... or For et<)h WIlmmlltd ~am. IBM wtll ~d' en printed form fu p:gvt. .umc;hmt oor:- tg LPS, IBM mbtt updOIle such S fram UN time. Ivppol'l ytJUr autt\Ot1zed u... -. 8rid mod- For vart e ch*rae ~ram.. IBM provfdes ibtIon of tl1e ~""" El(hlblt8 whIch n't eltfiW IBM tn8ChI... 01' nan.lBM You may not ~ ~rn. which IBM proyidel; in machlnel by group. 8ud1 Exhlblt ~fn athw printed farm, mI or other fKll1'oIIUIOhlnE! read- t.rm. iII1d conditions related to lJUCh rltM. '1M able fomt. wtN ~. 'n . SLrpfJlement, the appuclI .. a= .. A lM$.rate "OemI'D I. reqgtrEld far HOh o..IgnDId . a feature of such Progr"",. IBM m.~ I.au. Hd Machll\e on which }fOl4 "" 1m)' ProgrMt, .". .. E!xhlbltt. hrn tlm. to time, rept~ ~ th, oorre- prg\'lded In this Section. epondl:1,. I!lchltJIt. A ...vtMd Exhlblt wIn btoome efI'eo- YOlI \Hill not raVetM ....mbf. Qf" rvver.. oompUe tlvo on C d.to deelan.led In the ExhibIt ~r.m.. 2. DEFINITION' or te.trlctecl mllht!'I.eI., tf1. .uthorlllllan described fft thl. IMdon I. IImUed eolely to the foJ- 'The t.rm "Progr.m" mo:'l'\~ 1) Inachlne readable lowlliQ purpaHe: fne,r\ldlonl ar .tltem,nte, 2) any mwhlne reIGD* II) making mocflftoatlonl to VOUt product. and/vr data bas.. .nd/or 3) .ny mlchln. readabl. or prInted prngratl'l& SQ that they wUI funcUon with the Pro- rltlattd mllt.rI.I., Inoludlng Clocum.nt.tJan and G"ilIm. whiQh COIltsfn r"trig~ m'l.r1afl; listings. ThI. tWIn Includ., .n ~.. gf .uch b) mald"g modifiClatlans to the Ptogr::ams which PrOClr.m, InOIUdI~ ~tlgn. of IIUOh I"rogram. . I'n>o wntaln rGGlrfotod materiels, subject to !-=tftJn str.m. .r. copyl1g ted. 1t: and/or The term '"tfttT1c;;ted materlal'- mean. thOle G) .aalltl~~ In prgbIom detennlnildon. Pf'Oblem ~ Of . '~ram which 8t'e labeled -Restricted ~ tlflClltllan .1'IdIar probr.m .....)lvtivn ........ d 11M. I tl.. ac:toGiahld with the u.. of thtt ~ 111e fBmt "use,. telating \0 tho meahl...,..,.bl. gra,", Whloh cantAln teltricted m8terialc. ='= of . Progrtrn. me_ copying any portion of TheM ..r;cwI'~ .Ito ~ to t1nttrtctW m.tettlll. he Program Into a mlChrn. far ~_ng. 1/'at18mf~ dlttrtbu to ygu fOr an IB uc..uon Cour... :I, It to a tnad'line for pronesslng. Md ~ D."~ .,.,.... lUG proceallng. . You Wll1 notify IBM of . oh~ h ~r.:-: The Mr", .C."gnatecl Mechfne- meanl the MIIChl.,. Ihd the date at' such 8uoh cat. '- 3:ch1M, .pec:lI"~ In I ~lern.nt. an which you UM U. dectt~ data of th4t ~ Gtiil1: Pl'08tlilm for prtlCe6$lng. :You ... IUthcJrtM fa the lowing MlIiv- ZUI~.02 (!V80) Pegt 1 or . . ~ - - SENT BY:ERNST & YOUNG , I ; 8- 1-90 i11:36AM ; Management Consult,~ 6148890740;# S . JUL 31 'sa 15:57 FROM IBM COLS SUSUREAN WM2 PAGE.BBS . It lei on machlnSl5 alh.r than the Dulgn.led Mechtne. For cortal" PrQgrarna, IBM m.y demgn.!It. . Yov may: r.placem~nt Progrllm. When you r@ptace a discon. a) use the pr~am on a blCkUp machine wh8n the tlnued prcgrllm, upgt8de dtargee = ~y 'to the ~,.ted ehfM i. \empOfQrllr I~,abl.. r.pl;lC4l.".nt PrqJr:llm, 'Yeu mal. obt. n l . refJI."" Thill authotlzlltlon continue. UtIli the Daslg- ment Progr." before dl8QOn nulng the ref)laced neted Machine 1$ gps-eble and ~ c:otrPe,* ~...m .. ~fitcl bV taM. prOQM;tng an the backUp machine; c;)f' varll~le charge :::Slim" you will pay b) assemble or compile the Pr~rem on .mother ehargee b.~ 01'\ the IIpptio . ~ wt.an yoU m.ehll'l. If the DHlgt'lat.d Uac In. and Its at.,. Chll~e $' upgrade the De.t'led achlne to a olat4td ml~in.. oannot aSlOmbl. Of wrnplle ma ne in a group with h ghor cha~ grO\lp the Pr~aMj , ~r. ehargea or ~ periadfc . ..0 0) use. ogram with an Installation UcenM on :cW. When you dlange or dDWTlir'* the o..tg.. any atlter machln. In th. ~am. In.tallatlon - na" Madlin. to , tnaClhlntt 11'1 . gI'O\I.lth 10fti' 1M ~at" MEhine. 1M mm 'ume ohlll'gCS. the rr:kxflc otIlI'Ift a~ to wdI inltallatlan' me.n. . .Ingle roam or contlguo\llt lowe.. gro\IP wll I~ However. M wtll not adJu,' rooms: and/Dr at refund any on initial. ~ or UJ= d} U.. a ~t.m with .. LCClItlon Ut;lItMe on m\Y ol'la"".. due gr pt.v1puely pnl far the v. bitt othet ma lne In the .ram. l()()Illan .. the D... charge I'rcgram. You Win notify IBM of such cJolangel Igntded MalOhtne. The larm 'ume tucdan' and their d.-. $udl dl~ f. 1M .rfIcrtlve d_ r:it \tlo mean. . tlnale buftd1na d.slgn.ted by . sil18le ohang. In c:Ilar"... If you 1I000n.. B v.,.llble Ii'la~ m.mng addrHI. Program fgr Ute an a OMlgneted M~hhl1t not la.tecI lubnqnnl "."ne. I" an EJlhlblt, the ~ for 1M V""JP wnh ttJe highQt ohaz: appfy. IBM wttl m.kv a MMCluant PrQCIratn relul&8 ,vall- For varIa Q oh-. PPOSZtafM, It laM '....Ign. a able to you fat /rour u.. on the D..lgn,ted MchIM ~~ed ~Bhlne In a iWIM ExhIbit to . ~ whIle yo... wn rua pruductlve ..... of a pNV(ouI with lahar chart.., Ipptio.bl. _I,ling licente.. wi I rele... on thl' Ma"hlne, Howev.r, Progr.m MtYIce. be realigned to .uch group. ~relUJtlna Incrun may not be available for prevloua rllealeL A 1Ubn- ~II not .ppIy to on&otfrite. ~ fnIti" 01' pl'OCR8 QUent = rele... h_ the Mme progr.m charg.. due or pgld ",,101' 10 t . ",~rnent In all number It he previous Program ,....... otMi' C'teS, any """'::9 'norea.. Irt Ii '1'8" '1YIIl be U-m u..na. ...".,.,lned .. .... in the IUbMctIoIt tnttled , M tpecfft.. . ung. ~trlctlan for "I.oted Pro- "fnQ"HIIIS '1'1 C11-rgn" q' thl. hGtJon. IjIr.ml. A MIl.rate lI~nse or an additional remre Is For varl.ble c;hlrge Pragrlmt. if 11M re8selgnt a ~~ lOr u.. of the Program which txoea. the Dalr=- MR1fM to I n With lawer cI1~~ UNge r..trlctlon. t". owvr one-Ume oharge. II _= only to ra- ;rami who.. chargee .re not yet ue. Lawer varl. Addltl.,.,a1 lice.... ~ ad DlLO ~ able ~ oh:M will becamII efJeotl~ un fae For Ptognam. tor vrhlch you .,.. IIcennd, In lieu of dIIht Df lhe revf. exhibit IBM will !'lot ad]uct or dlatributlon front IBM, you may <<de.. In Additiona' refund an)' c:hal'ges due or pre'ViD\l.ly p'Id, Uoense Copy of a Progr.", Ii$ a charge. Such C~ For v.rtable oharge Prvatn.. an 'aU's 'mUM will ~ ~ to be . M of . PrcVt_m under tN. reque.t,J: wln cartlfy tn Wiittng the ProgtaTT1lI' I)n.. ~.menl For ellCh ddlllonal UcenM Copy Ignated achIn... orl:ferad, IBM lVIII authorize Jou '0 m_ ill .Ingre OOPY Connmanattnent and Inwlctllll of ~ or thfJ I"'rograrn'a machinca ......ble m.terIaI. You m8)' rnllke an Addltton,' uoen~ CopY only For . ~'am ar Addftlonal Uc:en.. Copy . . ~ tecel~t of a SUI:I'l'Mnt apecl!Y'ng the l1um"'r tllllltl'!CI perlotf. pctrlodlc ch,rg.. will comm..-<<Ie and euc:h CopIes tor wh cih you are ~ laM wtll ClM:-t1mo., initial n ::fatade oh.rpt will be clue on spotOlI'y the Effeotl.,. Dlt, of the Addltlonal Uaen.. the dey, Monday throug Friday, fDIlowlng ,he end of Cosw an thl Supplement. I~ teeUn; ~r;Od. For.. PtGllflm without . !t_1ng FOr "rt.1n Pr~.tn'r r:,ou ~~ obtain a Ofettlbuted per1ad, pei'f0diC = cornmehOe and Dr'II..1tIMi, System UI;:..,se tfOI'l ( SLOb ~n.., In ljIddltlon to initial .nd upgrade c: will be due on the d~, the original 11et".. (RasiO cen-). fot . Dale Mond.y throuGh F..= 10 d'n: .fter ISM thlr.J. Uie ChiLi A OSLO Ucel'lil. will be c:I$etned to be an ':1.....,. For an tlQnal.... copy w no Add! lJGen" =. .xo.pt where Glt1erwIII!I t ng period, perfodlu ohiM'lfo' wDl oomfMl'lCJe .nd lpeclfted. For elch D LO UetnM, unle~ othetwl_ other chRrge. will be dut upon t". EflectIve DlIte rot a.fled by 18~ "'": rauoh CGpy. I} copy IhD rem'. machine reed'MIIl partign Procell' cttarget are due wheh in't'Olced 1,1d ~ and ute _udl copy on the DSLO D.slgnated not "'btd.~,., MlChlne; iSM will prorate monthly eft.... baaed an e b) provide problem docum",tatlon to IBM ItoIn the 3O-day montfi. Exwpt as alhirwlee speclfted by IBM, B_le Ucen."'$ loo"llgnj ot.,....=. o,,~. will not 110 P!'orle.d al~ .,. c) dltrlb\tle 10, Iftd 'n,taIl Oft, the OSLO OMII- not r 18 wi" Invafce ~c charON In naled Maohlne !mY nv. rd...., (;gfreet'~n or tdYlnce. IJVp.... which 'BM proyldes w the B..1e U~ YOI,l will tnlke payment.. etated In the l"veI ceo Deai~nettd Mlldtlnv; and InetWDQ In C...... d) rOtM v. P~rarn ..rvloe, and the w.rr-"fy, If IBM m., 1~8S. perlodtc dlarv.. by gIving you any, anty \hiDugtl h 1.11I0 Uoenee I~. You *'" design"!. . new Basic U~.. to rWpIaoe throe month,' wr1tMn noUoe to bt effectJ.,. QTl the a d1lOClt1tlnued a..le UcehSe. fir.t d~ of the =11oab1e p.rtoc:l on cr aft.. the ef'-> ttve de . epecfft fn the "catn.. .. QlARGU '"'t1a1, ~Ume, !:COO... .nd ~rad. charg.. are Fur INIOh Progr.m, rBM will ,pecff'y the a~1IbIe eoubject 'to any nor..... ve ItntNCnet= HowllVW'. IUCh Incn... 'fit" not ., If '~ ' ohlt.l. Such charge_ l'l'Iay ba ') one--tl," rgM, ,..0tMMf your order before th. .hnaurtOefMnt c te of 2) ~ade chlf1JU, ~) perlodtc chllllJ$l .nd Iny the Incr.ue Ind 2) the date ..... 1hI~1IlI th8 Inltla oh.r.,... _nd/Qr ~ proot68 Gharp.. ~arn, the ~ Olte of the Addftfgna lbn.. Copy. ar the d.te Of ""' group u""*'. fur a "_I.... charge Progtam i& b&fcri ... .~ of ~ Zt~ 1"'Ct' tt~a gf4 - , I SENT 6Y:E~NST & YOUN~ ; d- l-~U ;11:~1AM ; Managemen~ ~onSUI~, ~ 01 q.tHl~UHU 1i,1 U FROM IBM COLS SUBURBAN WM2 PAGE. 0 H!l . JUL 31 '90 15:5B . or up tu thr. month. .fter the d.te I;1f 8nnouno... 8. PR01'!CTION AND SECURITY ment. You wfll take ~ria1e .tIon. by Irmrllc!fQ9t. T.... agreement or otherwl.. with Iny per80n. ~11\ltted You WIIIl.;'i amount& .qual to any tax.. !'8&ultlnv lOGe.. to any Program. to "U.ry your IsatiOM from thll roement.<< artI ~tfvltlel under tN, un_ this ADrH1Mht, Agr..ment, .clusiV4i of tlllee bII.ed on tBM', net You may hat dieVlbute INlY f'l'OCItltn tg any other lncatnlL penana, li'lcludihg aCMr ~. VIItf\ClUt IBM', W1'1Uen con_ant. I. ftROCJRAM TESTING You 101I111 r6P~ and Include the CDF'V!'C laM 1M)' ='''' . tacting ~ in the lPS. noltcft Ind any other '~d on .n~ ~. Of Program you mak. by .followlna , M', CQf:.yrighl During the t~~t ng pertod. 11M WI maka the Program instructlona. or AddItional ~ <;;T.V avtl'.ble far nonprOd~ Vou wll mat"I"n t'8OOrd. of the numb.r .nd t1ve use to determine If t meets your ~rement.. location of all oople8 at the progr.". You wlll notify The teatl~ period fOr . Program wIQ ~" on ~ crey IBM in wrltlne If the or~ ar any ~ l)f Iha fallowI:l 0 daya Iftw 'BM 1hI~ thtt oaram. 1M ~Im WIll be 1c.~l at premlH8 other than that of teet'ng erlad of the Additional Llcen.. Copy, if eny, t~ e.lgneted M~ Ine. I:Jeglnl on the Etf8ctlve Date Df the AddItional Uc~ You VittI in.ure, befDn:t dt.,.nq 01 ~ nwdt;a. thM Copy. 1'Mre "'11 '* no leatfng I*lod fgr osLO any Pragr.m conhllnw on It ha. been era..id or lice"..', unl... o,herwI.. lptOitiei:f by IBM. dettroyect. Durtng th9 telling J*iod, ~ may cIIl1ClQ1ltinue f/fI'I For pUl1)O'" ~no.'lt:.laMd to yQUr u" Df the lI~n.. upon written notfce .".~tfv. Immedl.'y. In Program, you may marc. ='"' avAII,bI.. ID 1) .uc:h event, ohargee will hOt be due. IBM will Giwdlt any oharges. other then prooe.. ch.~.. pl'eYI~Y your en1P1.': or 11M', '"' or 2) an. r:rGOM .) ""'9 h ~od ttteJ .... an )'Our prem- InVolc8d and ~. . ... or b) whom you luthotlze to hive remote IICC8tII You will noti~M If you u.. the Program or Add.- to tM Program. YOU may not n'l8ka the PrOQl'IM In 'ional Ucen.. far productive pUI'pc;de' durIng any form -",a!table to f/IfYY other per80M WithoUt IBM'. 1M '-etfnIif period. The tBaUftG periOd Wit1 ft .. of written conAnt. the day ~ btGln prodl.letlve UN. Only ~ClU, your emJ)loyBd end IBW. emproyeee e. IHIPIftNT AND RISK orr LOSS OR DAMAGE may acce.. any Ptogrem that is a data base. You may not m.ke :mv dlt. 11\ the d.ta bll!l8 Avtll.tbIe 10 11M will 'f)edfy the 4MlIrmlled ahlP"*1t ~. of any uthw pereon. .tch Prvgrlm. Either party may chlnge It .. necel- 10. WAARANTY 'lIIY. If a ~an\ II 1D,1 or dam-.gad clurinsl s~ Each warranted Pr.am will COI'IForm. when IBM from tBM, IBM wl".::g:ace the Progrlm .net ttt IIhIps It, to ttJ. Progrern r;:ftoatIvhe in hI lJ'I. .tor. media at no tiOl'll1 oh..rge.. If. l'n:Jaram ThI$ M1mmly ;I~" ant)r' the Progr4P1' " pr~lY it Ioat or dan'laged whfle In your ~aIan, IBM wiI' unci In a 8~ifiGd OperatinG Invlronment. lie rgpltot the Pr~.m at thQ ~Icabl. charaeJ, If Iny, Program HrVI~ are AV,"allI.. you m')' Inf'onn 11M fat proc:ell"nQ. Itrlbutlon B Irr ltorCIQe m .~ If ~ btIl1eve . Progl'am does not meet Its Pl'logram i. MACHINE READABLE DOCUMENTATION :oIfiCeUDNL IBM will :::de Prngr,,,, eervic... Aa ICJ'Ibe(I In Sectlon 8. 8M cfoes not *arrant trIll the IBM m8Y make av.lINie mMlhl.. readtlble ~ ' f\!tn:tkln- contained In . Progr.m will meet ~r umentatlon whiG" mQ Incluet. IBModasllil"lated l, requlr.ment8. The Progr8fW\ may not ",.,... In the ~O" .,d .8. mllnUlII.. laM m.~OVid. .uch dOC- COf1lbInltlooG 1oVhId! 10\1 h1tI1 ..... f<< UB. ~ ument.tlon ., . reJture or t"- am. 8\1Ch doe- opar,tlon of the Progtlilm m.y not be unlnt.rru~tted or urnenwtlon Ie .ublec;t to lectlan 3 .nd any additional error fre-. dclnlllnG tam. tn the Lf'S. '8M WILL DISTRlBUTI A1.L OTHIR PROGAA'AS ON AN ~A81$~ BASla. ' I, PROGRAM SERVices THE FOREGOING WARAAN11Q ARE IN PlAe. ~ It". ~II "*'fr 1M Progt.m MrVfcet, If tmY, which ALL OTHER WARRANlla, EXPREi8S OR IMPUED, 11M will prDvtde without additional olulrge far . INCLUOING, BUT NOT UMITEI) TO, tHE IMPUED ourrem r..... of . Program. WARRANTIES OF MiRCHANTABlUTY AND Ff~_ If 'BM Ip80tQel Clntr., Servtcl, ~ InUit lubmlt FOR " PA1mCU1.AR PURPOS!. ~.rn dOcumentatlan to "=MtM HrVIao 11. D'aCON11NUANCE at: LlCIMIEI dona. COhlnll &8rVlee will to I d8~ In the u~'tBrod pertlon of _ OUl'tllnt ,.r.... of the IBM may disoontlnue any llcen.. upOn written "CCIl'am by i..Ulng .) del8ct corrGCtion 'nfbrm"tion, notice .tItoUv. irnnl.c:lll~ if Y'!lU falIID campr.y wUh b) . reetriotion, ar~ byp.... Central 8eMcc 'WItt Ihe t.tm8 and condition. this ~m.nt. ...ip)M only to ts whIch DCClur w~n C.nttal Ell~t U $I)eCIhd In Iedian 5. you may ~heoon- 8.... operatell Program '" a lpedn.d otJer- tinu6. e8n" upon one month'. wrltten nctlce. '''VI E'nvfron"*"t. Wlthl" OM month IblkMlt'1Sl the c118COnUnu..nc:e ar a I M may allO eetlllblleh I SupJJlH'l Center to llcenM, )'G'I muat deWoy all -ppltoeWe caJlII.. of ~ pro~ you wIth assi."noe tn problem dtagnosi8 and Program. Hawever. upon 11M'. wrttten IlUthQrf:ratlGln, ~utIoft Il:tr cer1al" ~ ~u 1M)' Nltl" :J ::It.frH archly.' purpcMKlltl CIhIrf' FCII' lllIeh v.rtlon or .. Program. IBM will &PBd~ au mutt also reh'KMt Mint tom IInY .~ thlt Jlrogram Service, If a!'Y. Will be Ivel'lble Il un tat Into Which .. I' me1:f,' DU.... not nMr;r.cr, IBM dllCOt\tlnuetl It \Ipmt ell': montM' written not etl 2) ~, to dg,t~ ttl. vtdual p1ecea of .. you "nfll a de,lgnated ~.t., or II for .. de.IGnated numLer obt.lhed froIn. ;ata batt _ .aHch oonttlu. . of month.. . minor port!Clt1 Df e\lch dirt. ban. Whtm . eubeequent PrClgtilm .......e beoome. When you 1I01M\" :a new ~,eJort of . PtcVliIiftw av.alhrbl8, laM m.v d1lCDf'lInue Proorem orvlCM tor whldJ Clm. . difretent ,""ram m.rmber 1fmn the _, or all ptO'llouI re....... p-evJcN. yerel."" 1M dilllCOntlnue th. prrMCIU' 8M doeIl'lClt guar.nlH IC!lMOe re.ult. Qr that 11M ver.lon, you mlY retain the prevtoua VWIIai1 of 1M wtll GOfTec:t all PtogrlM d.,teGt.. ~am without charge for \3) to three rnotltfle tor. l'254158.O'J (1/8SI) 'agd or-4 SENT BY:ERNST & YOUNG ; 8- 1-90 i1':38AM i ~anagement ~onsult, ~ , I 6148890740 i If" . JUL 81 '90 15:58 FROM IBM eOLS SUBURBAN WM2 PAGE.011 . towing ItA dllte of dllCCntlnu.n~. You may Ul>8 the hat boen &dvleed 0' the pOetlblllty of luch d,mll8el. previous veralon only if . defect In the new vettlon J:urthtr. IBM will 1'IOt be liable rot 8tf/ d": pnaventa Its use. dalmed by you bBS4Id on Iny third r.'r1Y ;1. m. After the dlloonti"U.nce of any llcen._, ~ lraM'. However. the 9lfcluelon. d9Kf'IDed In th. par.lIIrapl'a writtM ~uett. ~ will certify thilt ~ ave fUlly will not a~ to ttle payment of oott.. dlml.' .net compllt1d with this Section. attor::y.'1 s referTOd to In a.otlort 12. 130 PATENTS AND COPYRIGHTS 'Il\e Imltatlan at remedi.. IhlJCllibed In thf. StIlOtkln 11110 applieS to 8n)' devel: of . prcgram IU'j:tpIled IBM will. at ttll expenae. defend you agaln't any to IBM, IBU', and It I dev.opt!t". limitation. of Nh1e' claim ~t any Program f\.rmllhed ~ t"it Agree,. d... ~ nut c:urnulatt.,.. auah ~ 1, an menl Infri,... a p.tent or copyright In the United Intended bonef1cl.ty 0' thl, SeetiOh. Slale. or U8rto RICQ- IBM will p.y all cotte. 14. GfNERAL dlmagell 8nc1 attQl'MY'~ r... Ihat 8 COUl't fin."y awar$ el$ a re.ult or GUch claim. To QUalllt. fgr such You mey not .ubli~ any Ii~ You n'utY hOt d.rthM and J):;,m.nt, you mUll t} lye II pr'Ol'V\pt align thIs Agreem-"t. Any .ttBn\pt 'lO aublk___, wrlt~ notlc;. I"Y luch clalm an 2) ,llow IESM to lilel,," or tran.fer any or the riQhtl, dutiel 01' obll- control. and fully COCJpera. with IBM tn. 1M de*," glUontI unftr thls.~~nt 'a 'liOld. and all related "tllemenr negollatlon.. YoU a... r8~ e for "Iec~ "roar.me. their You egr_ th8t " the Of"l!ation CJf . Prggr.m Inalalhltlan, 11\ r U_. .ncl the , tt otitIlneclo froIn becomel, or IBM bell.v.. I. likely to beCOme. the them. Vou.,.. ~IIO r..pantlble for the re$Ult. =:t of .UGh a ct*,",. )'0\1 will permIt IBM. et itt obt;rintd from any other progl'am~ ~anlmlnt. and ~Mt. eiNt to ucur. tM rIsIfIt for ~ equlPI"Mf1l ex ..rvtCus uHd WIth the fIiroIraml. to OClfltinu. \lelng the Program 01' to replace or tncXDfy YoU rna~ t~rnihato thl, ~reement Upotl CPt It ~ IMt It ~rne. nonlnfl'fnclltlQ. Mowever. If month', YIt tten notICe. You may t<<mlnat<<. thI8 neither of. the foregoing altemetfV$$ It ..,.Iable an Agreement only when oW lIc:enHI ere dl8cOntinued WtnI which ,I" ~Ison.bl. 11'1 11M'. Judg~nt. you and ~u have retumtd or dMtrovtd all Programs. will return the PrtlUram Upon IISM'. written requeaL thor ~'i may tormlnate this ~r..mc:l'lt far IBM wiD grant ~ . ~edit for . ProI3rlm whor;e tot.' ':ailure or ~r P"lY to comply wtth ts ternlS and challl4ll. a... rul y p.ld. " oo""Itloo.. IBM &hall h.~ no obIlg.Uon with r~t to eny lau mclIY madlfy th9 teI1M of \hIt """"'1 by .uc:h cl.1m bated upcm your modlf1catJon of I gMn; ~ three manlhs' wrIltCl1 not1G8, Howe"", Ptogram Dr Its GOmblnltlQtl. operation or ute with 1ll"I~ mOdificatlont of the terms ;md condition. whloh :.pparawe, data or programa not fumlshed bf IBM or te litre sptdleany {g t8I'mlnatbt of thll Agreement ar In other than the Spedthad Operating Environment dl(lqOnllnuance of Ifcen.., '8 J:rOYtded In tltl. '"tlon Thll Section Itat.$ IBM'. Inltre obR;atlcn to yOU and in S8Cltlon 11 MaU be e ectIve only for lIellSnau ,~ardtn$f 'nfril'Gement or the like. gnm.ted an. the date of IUch notIce. Modtftt;jfl!ons . shall beCOl'le effec:tlw unI... ~ t.rmlnatll Ihia 13. LIMITATION Of RI!MEDIES Agnt.~nt or dltlCQl'tUnuw anr eppUoabt. IIElOI\Me IBM'. entire lIabUlll and }lDLtI' exdw1v9 remedy batbte It1cit e<<-ctlve dlate fA tM tIDIicle. oth4~H, ahat! bt .. tet fort" In thll s.ctIon. this Agreement may be modfned onl~ ~ a '~tllten In all IItuat10nl Invo/llirO performAl\Olt or ~ agl'eQl"c'lent II"hed 6y YG\I end IBM. Y ti!ll'll'l' taM ~ at w.,-r.eI1\ed Progrltms, IBM win attempt to cOndition. varyt::t hm this ~nt In .ny ardor mekCl the Program ~tate :as w."..nt.d. If. a".r or wrltt"n natlflOl Ion fron\ l:U .rta void. r~ effort.. 18 doa not provide tudt III IBU is not r~lIlble '.Iute ta fUlfill itl CJbU.. romedy, YOlI .ha" I1e entlDed (I) recover ~t\tll Kllliont under this Agntem~nt due to c;aueet bwyofld damBges to the limits set forth In thi. s.otlon. Par 's (l(II'\ltol, en, olM, ol-'m oan~ng perfom\81'\GID or naJ\ptr- For 8fl ec:t1ol1 erl.trl1 out d bre~ of \hit prlJ" fcrmat\OtI by IBM pur.uant to. or In an)' othW WIlY vlllon, of Sectlon 8, I may not bring an IlfCtion, t.tuted to. ,.... eubject .,...tter of thl. AgrHmUnt, ~ I'eg.nile.. of form, arlslnQ eM of thl. ~emen shall be ,"11tted to rtklaVltf sctull damag.. to the moTe than four ~ aftilr auch Clute iit ;action limit. lOt forth In Ihili S.-ollon. &l'OM. Fa IIn action for nonpayment (Il1CI!udlng IBM'~ Iiilbtllm for oetual dam,~ from 8f'I'I eause underPt:n::,nt), IBM MIy nol brl"l an ~on, "'..,.. WMUoiDVer wi I be Umil" to tf1g ~ of 1) lees of ertsI~ aut ot INs Agreement mOtI thm1 "00,000 or 2) the one.til'l'Wl elllr;. plI d for, or any two y..r. f'rotn the date the la.t payment wal clue, or chlf'DltS whloh worAd be due for 1~ month,- u. gr. was dlwcaveretl ~ IBM to be due, whlche'o/...I.I'....... the individual Progrilm thet ceU$Gd the d.magM or Neither petty rnliiV brJr& 111 other ection, ~11rd1eel that i. the subJect matter of. gr II clrectly related to. of tom. an.lnrI aut d t i. g,..rnenl. mont t an two . the CWIID of ection. SuQtl ch~ .hell be tho.. in yearo after Ih8 oause ot aotton .-oee. effect wlWn the oauee of lOtion afOH .nd shall If there I, . confllot between term. and ooncllttOl'l8. lntlllde an)' ~red8. initial or ~. ohqes P*t to those of 1M exhibit III'wall cH8f' thole of thl, Agree- IBM. Tnt. limItatIon will 8P 'I, except a. otherwIse menl. EMlOpt II' modHi.d ~ the Exhibit, the term. at el.led In lhle 8ectlQft. tegafdl... of the form of thl. Agraemenl tem.ln In fu I forOI end effeCt. IlGUCiI\, \\'htlIMr In oontrl'ct or In tort. InutudIrv l1'le '.W8 af the Stete of NtIW YQrIc 1O'YfJI'ft iii. negligence, i'hl, IIrnihltton will nlllt apply to the Agreement. P2ment 0' ~t.. d,"'~es and .tmrn," r.e. Vau _!HI 11M .~ ",lilt tM oom.,lttte and _cicio r~ ~ Jig In s.cUon 12. In addition. thl' m1t.tkn IIIv. datemHI 01 Jlll'MMant lHdWWan the ~ will not apply W dafn1$ ~ ~ rc:.r bodily Il'I)ury or I'.Wln8 to thI, subJHt .h.D canlllt of tho '1M cI.mag19 to ....1 propl!rty or tangible porlQl'lal ~ Syllt.m....n selec:tlDn d:.:dd t) thl. =nt ... !'or whl~ IBM Is 1:Il'I~ liable. Ita =..~ a "~nun ...... In no .~ wi I M be IInte for any demr= or . at .aUt n~,.. ~.., IJ II. !J:hlbltll, arlllng from per'CII'mance or nonpMfcJrm.,~ 6f end 4) 8!'f other :Ifoibht I M ~teMlenb. A_~ Program during ItKt Prcgtam I..tin" I:"lad or b' any menta. .~ AMendl _...., tN:IadIng d~ cauted by J:: fail," ~rfotm ~I' tho.. ~a In tm. ,~. 'l'ht. stdImant of 0.. reepcln.lblllt*" In eel tlon, 11M will not be 1J1IbI. for At,"rMnt ....r... all propo'" or 0"" ".., MY 100t profit.. IoIt fa.-Mat. lncId.ntal dlf1'l.-, at' ....m.ntt, ~I ., _ltWn, ..rid .n ather ooft'DllVtll. offier ewngmlc consequential damSgeI, even If IBM ClItIa". plw.an thl ".rtte. I1l18t1r,. to th18 ..b,'ad. ~2NS5t-02 (~ ~BgG'" or 4 .- --.-.- ~:NI ~Y;:KN~I & YUUN~ I i ~- l-~U ill;~~~M i Managemen~ ~OnSUI~, ~ o ''foOOI;lUt'foU,fifl' JUL 31 '9121 18:121121 FROM IBM COLS SUBURBAN WM2 PAGE.B12 , . 11M ServicePlanS~ ~ Maintenance service. - IBM Maintenance Agreement (MAl you and IBM -Stee that the fallowinG ttlrma and oondltJona wlllllpply to ntalnten.nee lervl~ provided by IBM for Mackl".. \Ind.r thlll AtteetMnt. Tho t4lrtn 4'J.ARl1II'141.- m,aM IBM maoh\tles .and/or their fHtur... model ~. 8nd rnechfne ef.en'IOntt. The lM'n .MachinMJO aim meant "teed non-11M equt~nt, Including non-IBM maonlne. or M;1U..... Tabl. of Contents Periods of M"nl.n.nc" S.,vldfl l"M period of tnalntenance .-vi- fOr IBM .HtIan TItl. On.SIte Re~r and IBM On-lIlta !xdtange TyJ)88 of t AMocillt8d Con\t~t Docunlenll Service I, 2" houri a chty, seven d.y. a week, ,mteli& :2 Coverage raM epelIIfIas otherwf..1n the .",Ilc:8bIe 8uppItll'Tlent. 3 Maintonance ServIce The P.rlod of Marr,tenlmOO a,,,,," far CultOl'Mr .. Cherga On-sn. Exchaf1g' .xl eu,toa-n. Carry-In r,,-t , InvoIcfng and P~t Types of lel"ltce ill the normal bUllne.. houri or 1M . 8erYI.,.. far AdditIonal eharge end laM~lgnllted IClQ8tlon. Exclu.rcn. W"",,"'y OptIon 7 Term .nd WUhdrawtl For cert.11'\ M~I,-,. you may ,,'~t . Warranty Ce~r.l TetnPl and CondttIoPa opt:ton which WIll prav" 1m enhennd Type of I T.X" SIIt'YI"" 11'1 plllC8 of that 'type specified by III M for . Rl~ of Lau your Mec;hlne. You may HIeot an ..,lIRabI. Wlmtnty 10 I.imltlUon of Rem~'. Optl~ at any t1mo before I Meohlne'. Warr:anty 11 DleoIalmer gf WartanUaa Pcuiod uptteA. Warranty OptIon MrVtce ,.11 be 12 Ccnerll provided under the term. end CDI1ditlon, el' thi. Agreemel'\t. 1. Asaoc:tetM Contr.ct Docvm.nte After a Machine'. W,rt8hty Option eXJJlteI" 19M will provide maintenance eerYIce undlllr the ..me leM will Ilaue Supplemtnt$ to thl. Agreement T~ ~ 8erviC9 yQU ...~ far euoh optfan. 11M', (8upprement). then ~nt mail'l~M1Ctl cb.rcres """,applY ror euc:h rIM will specify In the suppr.ment tho Machines ,.rvlv.. CCJVeIW. 1h4:t ,ppllCllble cMrgeI Ind rlta, the For an 11M Machine wfth a W.rtmt)' Period of Iffecttw Dete., and Types Df Servloe. o~ year or I.... . selected Warranty Option exp;,... one 'jQaI rrom tho dl~ INCh P~CJd tJesgn. Frot 1m 2. CoVGt1tg. t8M Mac:hlne wl\h a Warranty Period aNater tmm G'- year, , ..IIC~ W.rranty Opl1on exPIret at the II'\d at Art indlYldue' Moohlne becarne& I\IbJect to We .5Udt Pertod. Agteament on tho date you requott, IUbJeot to 11M'. ~atlce or ~ requeat. With rasptet 1.0 3. Melntentmce IerYlce MachInU dealgnated by IBM .. "'Cu8ton1er _.Up" (CSU), you certify that I' or the reque5ted date far 11M /tesp6nt16i11t1n ft\IIntenBnOe coverage under thl. ~t wd1 IBM wm P,l'OYide malnten~ h1'VIce fOr' . MlIOhlnes Ire In good working order. With reapeot to Machi". under one of the T)'~. of hrvio. d..crfbed non-CSU M:tehlnaa, IBM rKOrV<M the right CQ Inapec:l in the aubsQctiOh endUed "Type. of ServIaa." IB,... will Iuc:h Machine. fer MlIIntenance Agr...-nenl pravf~ rnatnt.,,~ Mr'VIotl for r.n".. "'JChlnOl, ., ~.bI"ty wlthln one mcmth Ioflowlng. your req\llred, by repairing or Clltch.nall1Q '\lch Mi!lOhlne ~t4ld date ~ co~ge. ceu "**,Inoa whloh under tM Type of 8ervtoe yau "'~ from thooe .r4 nen In good workinG order at the time coverage .available for a UlOhlne. You may sobtequently c:GI1\menoet. and non-CSU mllChl,.. which .... I1811ct another bailable Tn- of ~ to be d..med not acceptlble far Malntenrar1CCl AGreement effecU.,. upon 15 d~' notloe tv IBM. cawr~~ .e a r.,"1t of Inspectfon, ate ",bJllQt to I'M will oontrol Md In~1 qlneerlng ch..... dh.qu.llf1oatfOfl by laM. IlIA det9f'h'm.. to be .ppfiaabl. to Uaat\in.. .. tImft Upon dtaqullllflCltUon of .. Mechlno fNmt CCN8I'eg., mutually."" lD b)' )IOU and 111M. you 11111}' .'ect tQ h."" 11M bring the Machine to Malnt..,anee AQrell"*'tt ~t.bIe condtIkm at ~". 11M'. VHm .~lellbJ. nlto. attd Mrml. AlterniU'Iely, U~ . replfr Typif or Servloe. IBM will pl'OYtd. yvu mlY .reel to revoke your I'4qlJellt for COY4M'. remedial malnttlnance to Ic:Mp Mad1IMlln, Of' I'88UM'e and IBM will ...rum .ny monies paid by you "nder th\tm to, IfOOd 'NVr1dng order. Such..1'YIcet m.y Ihfl Agreem."t far IUch MachIne. '"c1~ preWl'Itlve malntenance .. II" dMmlMI COvtra;. un<.W thI. Agreement t. for MeohIn. neceelttl'Y. Flepalr Typo. Df 'ervl~ mar h,oIudo IocIted within the United Stat.. or Puerto Rico. lubrloaUcn, IdJultment and ~8OIMMnt of MA ,Z125-3f75.02 1/88 Page 1 or.. ,w. h. .. .. '.' '. . SENT BY:E~NST & YOUNG j 8- 1-80 j11:4UAM i Management ~onsult. ~ I C14tHHlU'/4Uilfl;:l , ,JUL 31 '90 16:12l1 FROM ISM eOLS SUBURBAN WM2 P~GE. ~H3 , mllntenlnce partR 8S IBM determi~' n"~"'ry. cu.t.omer (;arry./n R~r (CCR} t8M will Inttat' matnten8nce p.m on .n txctlango You wi" deliver the IIlIntl,.. IBM machine. machIne be... s..,!, partt may ~ new or u.ed part.. element, OJ' entire nen-tDM mtchlne to -' ~p'aeed ~rt. becorNt IBM". proporty. IBM__~IIt9d looatlon. FonOWlnU any n.cessary repaIr. or exchlnge. you will pIck UP the MlIGhlrw or '1<<If1anp machine elsment. COhilllCt It end verify Itt opw_tfOt1. Unftr ah exchlnge Typ4t gf S.rv1oe. IBM will In plllOO of ,ueh dellv...yo .nd plakup, you "'IY PrcMde 8ft exolult. maahl"" Iltahange Type. Qf .hlp the entIre IBM M.chlnla or machine GlemcJl\t. SGruItNl .... IlVmll\M only for your entire 11M ptepufd. to .n IBM Iac.ltcn dssign.ted to rEaM mlchll'le, tnllChlne e1fJmenr. 01' no.,.IBM mlchlne. An luch shIpment. Such ,hlpmcllf1t will be In the origin" exnnue maoN~ mil)' not .. new but will 1M In good ehipplrQ container or equtn'enL IBM', ehIpmtnt fD workf"g order. You win acquire title b It It tht time yov, wtt"I" thB United steltes or Puerto Ahlo, will bI. at of eJtchenga. 18~ wnl eoq\llro tltI. to Ih. fa"Ins no ch.rge. Mllchi~ .t the tim4l 0' Gxchana" You 119'" to enl\.l'e thlt a filling Machine II free of IInY A mac:nlne and It I rel\\.I'H must be under' ..... eml\lmbrallC" .t the limit you pn!JaeJ1t it to ISM. "IN Type Qf hrvg. IBM ~..tve. the right to vorlfV that. Machine i. eocept~b1. for ellch.ng.. Mlchln.. whlotl 11'0 4. Charges defac:ed. ..... or dIM"" boJCIl"Id rer-Jr ar. not aooept.b"~ for .xollang.. Ycm eel.... to pay nwlnlenance ClhIl'8ft fer 6aoh MQd'riM ClQnafstil1t CJf t) . Mihl"",", M;alnttMl1c- V.." RHponslbll",.. Chlrge or Warranty Option Chal1l8 end 2)" You sgr.. to provide . 4IUltllbfe erlYltonment for Addltlonel Mlllnt~ance ~ far II Uecage ..... M~1nM I' lIpecillied by tBM. YDII wit provfde IBM Mac;hjne., 11M wilt epeolfy the sPPl1QlbI. c11... ,Ind full. fre9 end tare 8CC$" to MlIChines to th.t IBM addltlon.1 oharge rate. In 1M Supplement may pro\tJde On-$ite..",~ YQU ag.... to Inform You 8G'" 10 pr~tIy $UbmIt to IBIlI the ""_ 11M Qt ch8l.. In" Muhlne"'GO/iltion, Yau 89ree'to reading for laRCh U!llGe PI." Maehlne. Such fallCnrv .~tmine ",-, a Uachl~ requlrM malnlenlllnc8 wtll be .. 0' the dose 01 the last workday of the ,ervlce Mfare requestinD .uch .ervic:e. Il1voK;e per10d tv whtch the Mtllimum Me!ntsJ1an~ You agree 10 backuP, remove, protect, Ind Chal'8e applla. or upon m.ohll1e wtthdraw.l. .....ore, .IS appIloable, program., dlt. and relnovlble IBM \\IlIllnvola9 you fear ar.vel ~ H80Gi~lled atar. modi. oonbrined In famng Machlttcs ' with rnm"t.n.~ SGrVifM only wh41n tfMt Mlilohln.', pl'eHn1l1d tol' .erviect. 100000lan I. In~..'bf. to the IBM lena yO\( ... to r.movg .11 I'Mbm!le, pa...... options, reprveentmJ\r8 by both piv.. atnonldJlle and Ilteratlcm, and 8ttachment. whIch are not I\!bJeot to tchedulcd publlo tt1lnllpOf'tatlon. thI. Agr89mell\ before pre1lel1tlng . failing Machine IBM will Invol~ )'QU for MtYIae time, InchKnl19 far .,cohanee. hw\mI "me and waiting tlma, far mainten.nC4l sel'\"oe You ... to romove .nd control .ny fund~ from I'rovtded Dutllde the Pertod Of MlIIntenance SeMOI. a ....chlne befaril IBM begll''' ser'If~. and to repfllClt, A dUlnp in . M-*""e.s Type of service win or rota.d, I\lndl In , MachIne folloWIng .eNlce. relUU In an acJjuatm."'l to main..na"" c:harg... 11M win pl'ovlde en upgrade to en On-aIte Ty.- crt $en"_ rr,.. II' .enolce an :a '*' fnddent b.... far ..'edttd Maahme;. A OhII1QQ In . Machl"9" 8f*:Iflcltlone n...ly relult irl an ISM On.SIte RfII>>lr (lOR) adjustment 10 malntenllftCe ch.... IBM WIll pravid$ rnllnt8ner\Oe service for the IBM lTI.y ioo,..... m,tnten.hCe r;hiJrgee bJ f8lllng Machlra at yow IocItIan. ptcJVldlng you thrve MOnttt.' wrltteh~. 'The '~Med ohar9f=t will btoome orr.lye on the ftm IBM On-Blte ExchanQe (/Qf.) day of the r1l'St Inval~ period whloh begirt. an or ,fter IBM wftl deliver '". exch'hge MIICN~ to your the effuctlve d.. !lPddtled In the notto.. In the e\oen1 Iao,Uon, connect It and verify Ita operatlCln. IBM wm d sudt Ino~.$U, you may withdrew an .rrec:ted remoote the failing Med1tne Ih:In1 your lac:stlon. ' MacH,", from ~. .. ~ In fHIclIGn T. IBM m"Y mlln,. Waurly lervIc. rat.. .nd Clltlomotr On-Site 'KCh_"P (COE) minimum char;es withoUt hDIIaa. IBM wfll hlW 811 exc"ange M8CI\IM c:telIYwM tD your tocaIfon. Yuu wIB wnneat the eKQh.. MlChfne .net wr1fy It. opet.lion. You aor'" to tallow 18M~. lnatruotlanl rar shipplllG tM ,.m,. MeehI_ \0 taN. Such ehfprnent wfR!HI ,t ,eM", ell:pen$O. MA Z125-S27'S-02 1/18 PI'" 2 of 4 . I SENT BY:ERNST & YOUNG ; 8- 1-90 ;11:41AM ; Management Consult. ~ 6148890740;#14 JUL :31 '8121 16:1212 FROM IBM COLS 5UEURBAN WM2 PFlGE.014 . . I. Invoicing and Payment 2. Repair or M.chl~ damage, ,.p1acwnent of malntenanctl pam (due to other than normal 11M will il1voIae yo'" a Minimum MllntenllnOe wear) or repetfttve Htvlca cflltG cauaed by the Charge In advanc. far .*Ch M-=hlrKa t:lr ttw \1ft of, IMdeq1llte uM vf. or failure te' \1M, appllcabl. Il'Ivoice ,.rlod. IBM will 'nvalee ycu In luppll"i Addition.' M.lntenence Char;e followIng tht period to 3. Service 1Qr ac::celaorla; whICh It .ppHe8. 11M will invo\oe you lilt other 4. lnepection ar I Mlchin., Including inspection of chll1llW or er.d'tl when 01' after thoy are Incurred or In altered MlIChlnej .."'"- 5. Change8 .net repel,. necMHry to ~"' . 'BM will pl'Orate monthly marget, when Mach""" lO ~aint.n.nc. Agr..m.nt IICCept."" 8PfJ/iGable, baMd on . thIrty-dIY month, Clondl,lon; You BQ1"Ge to pay meinW\8t1Ce chsr~ wlthfn e. Rerarr.naemem or retccll1lon of MKhlM'oi and thirty d:i)l't Ihr the da~ of an Invoice. You .,.. prov'.'on or neeelury materiall; .nd enliMlt to a partial credlt b- pttld ch.raes upon 7. RepI~"*'t 01 .. ,aft nat provkfed by IBM ~ a wlthdraw.1 01 I Midline or termInation of thl. MlIChi~ IBM will ortly replfOt $u.eh plrt with a AgrMment as dncrlbed In 8tKitlan 7. Payment of III directly interahanooab&e IBM mlllntenanot 1IIart. o\hel' ~heT'gtlt w", be II IBM ..,.cHI- In en inYalce. "'e ~Io.. PtDVided under thi~ A;reetnllnt do G. lervlce. for AddlUonat Charge and not Include: t. fUmWtins luppfles; Exduaionl 2. paint'", ot refi"'th'nsa M~net or tt.nVahlre ~ 18rvtaes for IdIItkmIII dJarge cfe8cribed In materl.1 therefOr; this hCtton are not m.l"tenance ..rvlaea II ,. .1eottfclIl wgrl( .ternel W M.-chlne.; d~1bed In Section I, tubjecl to aVIIIleba11tv of 4. replllcemer'll of pIlt'tt vrhich I,. not tnIIlnbl'*1Cle '.8Duroes, IBM provides eervloe. Far 6dd1ttonal parts; gf' Oharae at your tequlo'lst. If you 10 request, IBM will 8. Installellon, m~ntenance. << temava~ of ~ )'WI 81 *1)pIIOIble. IBM'. then ,ener8ttv alterltlons or attllOhments to MlClhines cor Iny available t) Hv~rly Ser\lll;e 'It.. .nd minimum .ervloe whIch I, Impractio.1 fur IBM 10 ,...,der chargM for ecrvlQl time, ....vel tlrne and wafting 'time, ~ of euch .....aona or ~1I. 2) patts and matwl.1 prieM, and 3) ~atgM for trev" 7. T~rm and Withdrawal and ihippina expenle. Service, for additional charge Include, but are nat vw.., this Agteem~t I, signed by you .nd 11M, it B""*I toi will continue indeftnltely. 1. R.plfr ", M;ad\J.,. de",age, r..oem.nt of peru Vou may wtthdl".... :I Madine from this or rncr.AGe in Mrvlo. tlmo caUMd by - Agreement upon one month'. written notice tel IBM. a. failure to continually maintain a lultlble Such wltt'ldtinul may be mM aft..- th., Maohlrte hila environment Iii presurtblld by I'M; been ut1der ~i. Agreement .) Ill( monttl. QI" It) one b. accident. dl...ter, tr.neportltlon. y.nd.llam, month ptevfded It h~8 "-en removGd from your m1l1USO or abuet; location. In Ilddllfan, }IW ""Y wttlldraW . Mlchln$, Cl. .!'IOtMr prodl.lCt or ~yfc:e not ul'ldel' IBM fotlowlng one month'. wrItten notill8, an the tfleatlve warranty or In IBM agreement which Include. dtte of an inore..., In malntenlllOC mllllel br tile maintenlnce ewvlcet: MBhlne. do aervIoa of the MaohIne by othet th..n IBMi or J8M mllY withdraw a M8OhItll$ frgM thlt .. . non-laM modllJoiltivn, whfllt'l rop.r. .re Agr..Meht, upon threa rnoI'\th.' written notice .D you, made YIIthln the 11m IhAMtomonth period ane YlMI" ot more afteI' mllnten.nce Hl'Vlee fv,r luch fDIlowlng luoh modificatIon to II Machine MKfllne has ~""Oed. under matntw1~ CCJlferllgll: !lU1er PlJl'ty Mil)' twmINIte tf1I.~ upan OM mC)nth'. written notloe rd'''wing wftl1drllWal or III Mac;hiMt ."d fulfTHmeht of all obtigaUon. ~... MA Z126-9275-021/n PIa. 3 f:A . . . ' . . , SENT BY:~RNST & YOUNG ; 8- 1-90 ;11:42AM ; Management ~onsult. ~ ~14UU~U14U;~1~ I _ JUL 81 '8~ 16~~3 FROM IBM eOLS SUBURBAN WM2 p~GE.al~ Oeneral Tenns .nd Condition' I. TalC.. 11.Di.cl.lft'Mr of W......ntl.. You 1IgI"06 to pay .mounts equal fa :111)' tax.. TNII IS A 'ERVlC! ACRE_MINT. THERE MI NO rwwftInCJ ftom UtIR AOf'..ment, or IftY IICtIvltios 11M WAIIMImES. IXPRUI OR IMpUED. hereundw. .~lu$lye 01' ta.., band upon 11M', net tNC:LUDING. BUT NOT LIMIT!D TO, THI INJrLlID Incorn.. WARRANTIES OF MIRCHANTAalUTY AND FlMII8 t. RI.k of Lo" fIOR A PAR1IeUUR PUR,.,... YO\I Ire "'spQnslble far rltle of ~ d, ar dam. t 2. Gena ~. Machin.. d"ting the period euoh Machft,.. ere In You ma)! not 1"'911 .hl, Agreement or temBrk.t transit to and rmm 111M, Howev~, IBM I. reaponsibl. MrviGe ptoV\ded by IBM under tN. Agr~ent for rl,k of loss gf. or d.mage to, 1) IBM.awned Without the IptOlflc written pertnlssion at' 11M. J'ny MlIGhl".. end 2) MachIn., not owned by t8M whif. In llUempt to a..lun .ny of the light.. dutlft or IBU', pot.....an or d4Irl.. et\Ipment from IBM to JW. Qbllgatione of thI, ~t wItt-d ,UGh con.enl .. SUc:tt .t\1pm4tftt wi' .. by ., .IM....r~ ClIITter wkf. '.M...-vtcoa may be provIdM by the \1M of whoso chargoa IBM prepav.. I" addiUon. IBM will t. 18M-seIGH 'ndepend_"t oontr8dare. You reprasGnt ....pon.lble fgr .ny loa. or damage c.used by 11M', thllt you ,re either the owner or each MachI~ '"'"' neat~. ~I. AgreomGnt or authorl8d by tt. owner Ie In!illude It \JndcI~ thl. AG~mel\t. 10.Uml_tlon of Ramedl.. IBM m.y modifY ttMt t.,.. and~. dl thta 18M'.. entire ".b"'~ lI"d your .xclu..... re"*,y Agr'HrMnl gn th,.. month.' wrInon noticMl. ... set forth In thi& StlCtton. However, If tuGh rnodlfto.Uon I, unr~YClf.bI. tg J'OII, IBM'. liability for lOtua' damage. from *")' ca\IM upon your wrlt1en I'dqUMt IBM wilt dellY the whabloever will be IImlred to tINt ;rt!Iater at madifioatlCJt1 far a Mathln. untH after th8 Initial lix 1) $'00,000 gr 2) an amomt tlClUlI to 12 niDnIha' month. ~ UIIC~ haa been uoder 1thIe m"lntorta"oe charge. for the ,~'f1c Machin.. tl1. Agreement otherwlM, this AgrMI1'IWlI may a- oawed the d.mag.. or that are the aubJ~t !'natter of, mocllfled only by . 'Nr1ttIIn ~Oteament Ilgned by :fOU or arQ dlNClly ,..r.ttad 10, the OIYGe vf actIon. Such and 18M. maihlenanca ~ will 1M those In .1I'td b' such Any tenM f"d GOndI~fon. Vllrying ft'om ehls MachI".. when the OIUH of action lroM. Thll Aw-m..,t In any order at wrll;bm notIflg,atlon from limltatfon will apply. except as otherwl.. staled In thI, you are void. 8ectkln. regardtoaa of the forM of act'''"' wh~r 1n IBM does !lOt IIllure Unlnt"r~upled Dr error.'.... contract or In tort Including neglIa-nee. 1lllt op$tatlgn of Medtl~ 11M I, not ....pgn,lble for limitation win not .pply to olalms ~ vou for bcdity '.Uure to fulflU Ita obltsa-t'anl ut1der tht. A~Dnt Injury QI' darugtl to reI! propeny or Ilnglble per.Dnll dUe to cau,.$. beytlnd It. GOtltrol. PI~ for whk:h ISM 16 fegan, litble. Nelthw party tMy bring an actfon. regardl.., of en no event will IBM b(I nabl. for III1Y 10M prgftfs, form. II'fsihSl out of l'hts A~I'Hr.nent mOJ'O tftln b\Ia ID5t saVIng., '"c1denl~1 dlh"l-V.', or other econcn'clo V-,ts after t.,. oauee of eotlon hn <itrl"", IBM mif'/ consequential damaau. even if IBM has been not bril'llil an tctlon for- nonplYtnent ~ than tfIa advleed of the pouIblltly at such clam... 'In ~,. .br the dale ttn. fat payment w.. due. addltlon, IBM will not be nable for 1m)' dam.. 11M 'awlIl of the St.,. of New York aover" ettt. claImed by )'0\1 b..ed an any third p.~ry olalm. AGreement In no event will IBM ~ IItbl. far any dam.. You iIIRd I'IM .~reB ttMd ltaa ~mpt.m lInII OIUl5ed by your failure t'O plM'farm y# hcluttlv. .w.m.nt of th. ....'"~nt r.lltl", to ttdw twpgnt;lblfltf... IBM II not It.... far toss of fundt aub)eat.... ClOhaW of ... ~nt ... ... contained In, d1l1pem~ by, or 'AtoI:ilated with, .ny .,pReUle Amllndmtm. IIn' 'uppl....n.., lnelaid'lllfi' Machine. thOD tll'eetln 1ft tM rutuN. TIll. alltAlr*It Df the ._.n::nf. ....~ 11ft PfVPOAt. .r other .,rumel'ltlll, .., ar wr-nt.n, IftCf _II at"'r communlrldont ........." U. ~ ........ to 1IIIW ....-- MA Z12S-3275...(J2 1/89 Plae .. d 4 1_.- iii SENT BY:ERNST & YOUNG i 8- 1-90 i11:43AM ; Management Consult.~ e148890740i#1e " ,JUL :3 1 '90 18:1214 FROM IBM COLS SUBURBAN WM2 PFlGE.12l16 . IBM ServicePI.n'M ~ Maintenance Agreement financial Options .. - Extended Maintenance Optlan Amendment (EMO) You an<llSM .".... to .mend aff4lGted lau UA(I) undGr whloh IB~ will ptooVide 11l,Int9nllnee Mtvice t'or 11ft Extended Term for ..Ieeted Machine.. IBM will .pecIfy the MuchinD(l) for which you tJ8va ~ed tNe c:crv.... In ." IMO 8uJ)~leme"f. 1. Auocl.ted Contract Documenta 11M will invoice you .h EMO chetp on cr .n. IBM will prov'. an Ellhlblt ,peetlY'l"CII the MachlM the Dato of 1nft1lf'lItion or . Uact'tN. P8yment rt due Types ellO'bIe b &MO. IBM ,.,.y Issue r.vlMlll within 30 d.y. alter the date at tf1e InwlC4l exhibit. frgm tlrne to um. to add or delete ."lJItlJe 4. TraMfer of ....ctect M.chln.. MlIChtne TypM. Suct1 nrvbJed !xhlbtt. will .ppIy to You may tranefet coverage tar h rem.lnd.. of M.d1lnet you include und.r thl. Amandmenl QtI or the ExtQnded Term for . "I~ttd Machin. to .rather ,net the Ef'Ie<:liv. DIIt. of the ravl~ Elhlblt. 1*11 \JndGt the faI1owln; condftions: IBM wfll i...... ." 1...0 8upptement to conti,", nle ElCtended Term, the EMO ", Trlmafer Chargee end a: the transf..... Inust maintain. tI1roI.IghcM 1M Mldtlnes you have .elected br IMO COVtII'tge. The remalndtr of the IlCtended Term, cover.,. EMO 8upplorT*nt takO& tne p1ac. of the MA under en IBM MA wit" II left! of 0\I,1amer SuppI..-nent foI' . ..wected MlIChl". during It. obllgdan fer th8 MachinGl whIch is ~u... to Extended Term. ar g,..etflr than that In ltffect III thtI time thl$ iMO COVerege oomtnenC*f: or, In- 1M 2. COveral. alt.matlvo. you rnllY pay I Tramd'w Cha.",. , You may .e!ect cover. under the liM "'A b- at a.tgr,.ted by 18Mi e.ch eeteGted Machine rot en Extended Term gf three, b. the trah'" Ilsnl. ~r h.. pNviQUlly .Igned, four or flva ygrL The Extel'lded 'term will bcv'" only an EMO Amendment and the IBM MA; al~ an . ,elected Mlchino', D,t. QI I""tallatlon Ihd will c. tM tnlnlfer.. notifies IBU In writing Qf the Include the Machlne'a Warranty Pwtod. bch JBM trantlfer, U. locatt<Jn gt'the MlIChlne. and "- _lure and/or madal UJlG"lIde InlJt.llvd dIning 8ft accept.no. of th. coverage lot the M..ohlne Extended T6tm I, eubjClCt to this ArTlftrmmL It wtl under it. lMQ Amendment .m MA. ..eume the ...m.lninf pardOI' or the i~ .nd "''''Y S. CI........ require en additional EMO Chllrge. Your coverage "ndclr lhe MA win expfre .t 11'Ie Ilther party may termInate tNa Amendment upon canoluelon Df the !ldonded Term of the ~MO un!.,.- one month'. notice foIlowlrv w1thdr.... ClIf ... you .nd IBM .grH to ex_nd MA CClVttllJe Io1lowlng Ma;hlne11 or explr.tlon of EMO OOYetll8e _ thtl E1,tended Tenn. fulflllntent of afl obI~t wa. ",It Amendfnent. 3. Charge. and Payment IBM rniy, "'PP" three mohth.' written nDtloe Ii:) ~au. modlt'I I.... t..-ms and condIttonI elf thI$ You agree to poly tlta EMO Chll~ rar lMeh Amendment. However. if the modtflcatlon I. ",meld MKhlne ~ tbr Clertaln f..turn and mod.. unfavQr:lbl. to you, Upon your reqt,lltlt, thB upgrng IUbIeqlIently Inmll", 'The EMO CMr;tP Ie f'nQdiflatlQl't sh.n IIpply only to M8l~I"" aalculated ullng u.e .ppllc.ble malntenlnt;l4t chargaa luhsatUently ii1dchd to cOYer.., under thIe and any IdJua'"*tta fop C8A, MRSA, or ..... An~udr"tl'1t '01\ ot lIIfter the e1Teciive d.te ~i the discount Q~lng. In effect fOr . _eel" Machine on mcxllflcetfon. Ita 0.. of In'tallatlon. liMO Chm'ges .. tIOt If tm,~ Is II canntct between 1NI Amendm8l'lt and refundable. t". ,IBM MA. the terme and condition. err W. If ~r .elected MlJlohlh.'1 liMO or 1'renlfer Amtndm9nt will preveil. If there II . aonffiol between Cher;e i. ba-.d vpon adjuatrMrllt far CIA. 'MRSA, or Ihi. Amendment and lie SupplMliIftt a1d I'xhIblt. tha any ather dlllCOUnt atrerlt'/g, yoU "'t'W to m"ntafn termlJ Ind conditloni of tho EUO SuppJeme"'t and GOVerage for the M.chIn. during It I IxtOl'lded Term Exhibit will prevail, 0lherwI.., i111 twI'M and under tuch Amendmeht gt offering. oonifltlona or the IBM MA rem.in In fun fbrot .hd 11M m.y ohal1OG the !MO Charge fot . MPOflln. .ffect. before Ita Dale a' In,tan.tlon. How.wr. .n.. IIU You aftd .a. ...... thtlf tI'te ao~ WIIIII receIw, yaw order rot !MO CQI/8I"8U.. tBM wtn "at .xclu" ....hfttnt of the ,...",.nt relatf", fxJ this lnore(l$e tt. EMO Chlll'lll. br luch MIIGhlrle U~ ....jeaI Ihd coMhII et thIt ...... 11M "'AM, (BM gIwt )'aU writbMt notice at ,...t *" mal'tth. .pplloOf. A.....m.nt., Am'heIm.net, ....tbfts" .... before ~ Meehl",.', d.te of Ihlprnent. In ant elfent. 'upphtmerD. ~ .... ...... In tIMt ...... ~ may cancet your order rot !NO 1XMiIrqe upon Tb.. .e.ttm.nt of .hI ~meni IUptlr....... all notice to 11M befo,.. ahlpmol'll of the Maine. I' the prupoel/t or otf\... prior ..rMments, ..... or ....., fMO eft.rue ie decreaced on or btlcn . MIId'l1nt". _IHI d atMr COMlmlnlad.". .,....." tM ,,,rttu Oil~ of '"etanltlon. IBM will Invalr.. you tl\e tOW*' ...'afl~ to ttll& BUII_ prfce. liMO Z121..t140-01 1/8S F'lIge 10ft .". " - - I SENT BY:ERNST & YOUNG ; 8- 1-90 ;11:44AM ; Management Consult, ~ 6148890740;#17 ..JUL 31 '90 16:121~ FROM IBM COLS SUBUREAN WM2 P~GE.017 ,- --=-M ~ Iii T ServlcePlanllM Maintenance Agreement financial Optlone - Mid-Range System Amendment (MRIA) Yov and ISM 'liIree to .mel"d _ff.eted IBM MAte) tD 3djUlt melntenance eh.rgee under that "g""lm8nt. tAMA Appll.. to !JlgibJ. Type. of ServlO4a fot nch Dulgn~It," M.ehlne, .. dMlned In 8tdkn 2. 1. AnocIatod Contract Dooumenta IBM will determine which IocatJ~ rt'JqUIAI your MIf-J'.vt...", and m.y, et Itt OPtiGn. .1~t mJt to rlqul~ CantrlOl document. ..~a1td with thll addltlorl.1 rt:viewI. Amendment Indude the bhlblt, h Cuatarner For Mxhlnee placed under this; Amendnlent IBM M.nqtment Cnntrcl Prwedure. Exhibit (Prcoedurea wlH pravitr. an upgrade to the avall.bIe OnoSite Type ElChIbtt). and the Attac=hment. or htvice durlna the W.rr",ty F'oriad ..t no lIdditbwl The Exhibit 8f*:lnes EligIble Mael'lln, Type... ah.rge, ElIGible TyJM6 of ServIce. and DllCOUnt Percent. used 10 cNhnnlne the m.tnt~ ch.rge IIdjuSltmenla a.. cu.tomer R..pon.lblllf.. undw We Amendment. "'e PraoGdurel ExfoIlbit .poclft.. \ke prvaedureG YOLl air.. to provide IBM with the Inf'onnatian which mu.t be In P/:IC8 It the dme of MRSA r~ueated In the Sttff.Revlew fbm\, Dr .. otMrWI.. QU81lfKlltlon, and tl\l'OlIghout th. dur.tton of . req1ltlted by IBM, to qu.llfy for MR8A cover.. Contr.ot Period. You 881'" to foItow ltw eppllcable prgotd~rea In IBU will tHUe ." AttKhmeftt to cannrm the the Prooedura EJHbIt. YVU", t(J 1JtOVi6. '8M Ou.llfltd Culltomtlr l.Dce\Ion(.), total Uppw Umlt wIth Informlltlon regarding, and ~.e to. your Percent, COntract Period commencQmont md r.cIDtJ... upon renoneble nNl""t. to thlIt 'B~~ ~ !lPfratlon bet,,, .rxt Applicable l'roced\lre. hhlbit. connrm your continu.d CDfTIpfi8ftOt with me leM win issue Illvl_ Attachrntnte 8' ne(l....ry. procedur.. Elthlblt. tr yay filii to fallow the ..,.sdfled - IBM may, from time to tfme. I..u. ...-.nsed procedur.., taM may temlln.le thle Amendment or IllhibU. to t) add gr de'.le IlIsiblt! Machine Typ... withdrlw ."-eted Mtohl"... 2) add or d.'.te Eligible Type. of Service, 3) revile Discount Pen:9nts. 8ndIor If) amend any other tw'IN 4. Contrac;l Period end cond1tlone In the prIor -!xhlbit. However, if euoh IBM wfll cpeoIfy lO'" Mlee\IId Contract P..iad I" rcviB4ld Eahlbft is Uhfavo~ to you, and ygv notify IBM 1n writ"", bvlor. It. E:fl'ectlve Date, It wUl not the Attechlt1~l Such P.rlcd will .y ~ all ~ effeQtive durtng the then a$U1\g Contraot Dealgnet9d MIChlnee. If 1h8 E'*1ive Date -of \he Pert ad. Followtng luch notloe yau may, 4lt any ttme Inmal AttGh~nl is not tat.r than the tenth dill' or a durll1g the ConItICt r.rfod. req\Ht6t II't writing that the month, the Comrnet1e:8rnent D.. or the InItIlf then g.-ncrally rllllablf;l Eilthlblt be m~e ertectlve. It ConlTact ,,*,1od will be the nr&t day 0' ~ fOllowIng will ~ the applloable Exhl~lt vn 1M I.\IM' of Ita month. If tha r;ffracttva Dateo: of auoh AttacI'lment It E~ Date or the flnt d*Y of the month foItowln; tater tj"n the ttflth day or a month. the IBM', rec>>lpt IOf luch r~uest. Camrnen~mont Date wilt be the dret day of t". nooncI fallawlna manttt, 2. qu_ntlcBtlon and Co"....... Cetighaled Mac:hi,," whIch IteeoIM IUbJlCt to thll Amendment following the Commencement 0.. Tho lerm 'o.tfgnated MKhlne' n'loMnl e Machine assume the unexpli4ld portJan of the existing CcIl'ltrBt f) of a Proc:wlOr Type Identified In the EJchlblt Peril;lCl, (Proceascx') or any Maahlna c;onlralled by, auah Proc.'$()f" and 2) Jilted In /In MA S~llament for ~ Confract PeriN Renew.' ElIGible TyP* of 8erv1~ lilt8d In the Exhlblt. Such Unl... IBM aij\6rw1H notifies you at 1M" thr.. Pracee8Ol' muat be II . oulltfl~ CUltomlr UlCtallon. mantf1s berore thlI elJ)lrlltlon of an nletlnca Ccmraol ldentlfted by Cu.tomer Number'. However.. MGh'ne. f'8rlod, you may e1e<<;t conttnued cover. fot an far wNch your ~ coardIn.tor conb'aft requaet& ilddttfooal Contreot Period, IBM wiD send you, .t IeUI ,.,.. meintenanc:o s.rvlc., tIllI)' be a' Deaten_led th,... months botor. the expfr.tlan of' .n .:~tatJ"" Maahlne ewl'l lhough It i. 1'101 ,,,etalled at . QuaJIfi8d Perfod, an Attachment ~fying the tWI"nlS end Customer Lcx;Btion. The l'roceduraa exhibit cI8eclrlba oondftIons fOf 1m IIdcIifional PettcxI. IBM will pl'epartl the! 1'4;1I. of u-w. netwarll ooordIft.tor. the t$1ewar Att.chrMnl U5'"8 the then .ppI1laebfe A Mlchlne ,.,11I rnntlnue to be . D..lan.t&d QuallRed CU.torner LaoItIotm and eu Ib tIOt Pw1ad M-=hil'1lll anI, IilO lung 81 the I!IppllClble criteria remlln D\J'don. -me gener.11y .vlnabl. Exhibft ., of the .dllled. Ccmrnenoement Da\e of In Iddltlonll Contract P.r\ad u~ )lOUr reqU.lt for MrtSA coverege, 111M will .t\aII be the _Ieta" Exht1;Jft for IMfiOh "-'ad. provide you a s.fr-Rwlew bm. 'BM win ~w the An additional ContrllOt Period will GOrnmcr1C8 ~n inl'orrn.ttcn you provi\'f. Ig determine whethW the d.~ followlng the prk)r ~tC PwIod "'"" yvu appIloabte .temt m&nllgenl8nt procwdurea .. notify 11M, In writIng. that you want to I) ten,,'nate tpltdftlld In tht Procedur.. Exhibit.,.. In pf8Ce. thl. Amendment, 2)..teet 8 dttrerent. 8VI.... MRIA 2125-403.01 1/89 P8ge1012 ; 8- 1-90 ;11:45AM ; Management Consult. ~ 6148890740;#18 SENT BY:ERNST & YOUNG PRGE.01l:. JUL. :31 's., 18:215 FROM IBM COLE SUBURBAN WM2 " . Q)fttr1C! PerIad, or 3) ~ . ~lIhd ~ Di~t Percent 5fJQdfted In the Exhlblt for 5Q(:h La:atlan(.). You must JlrDVide such naflco on or UAChinv ilnd 2) 8ubtr.cting the r.""lta from lIuOh Wfo,.. the IIXpll'l!tlon ot the then .xi.ling CDntract malntena"Oit ch.rgM. If. Deelanated Maohlne II ~tiud. ..... ~ult ar Item (2) or (3), 11M win leeue I IUbJ.ct to an .nnuII Ch'tCIl1, 11M will pt"Drat. t11_ revl_ Attllchrnent CIOftt.lnlrig your requnted chqe for the porllon at the .nnUIII period which Is within a Contract Pvrjexf. IBM Will II'" you I ctedlt Chll", fDr any lhfJu8t",ent thllt Ie due. If luch MachIne I' 5. WltbdAlwa. mlde .ubfeot to thl, Arnendment on any day oth.. thin the Cammenoernent Date or It, annlwnary, naM Once )'l:N haw IhlU.ted OOVerllge fQr . Mmne will prorate auoh charge .., ~t It COVWI Q'IIy the under lhis Amendment. you may WIthdraw "'M perIad remalhfrv up tD the rMnrt IUCh 8Mfv.tary. Maohine from coverage undlJr this Amendment .nd the rIM MA only under the rollowl~ oondfllonlt: 7. Oeneral ,. upon J'rOYfdlng prior wrllten nouncation to IBM - IBM "'~, upot1 three months' written notice IV e. . Machine 8ubject to I thrH-year Co"trllClt yoU, modify at. tennl and condlUotl. of tl1le Period \'tIqul,.1 a three-month notice: and Amehdment I!Ind/ar Prcowdur., Illhlbft. Hcmever, If b. , Mllchll'le lNbJ80t to . n....-year ConttllCt S\ll:h modification I, un'lyotllble to yoU, upon 1'(1U\' Period requlr.. I .tx-mol'llh nolfce. ...qu..t, IBM "'" delay the effective date of ttMt WIthdrawal of . MachIne without such na~e will modlftc.tlotl to the Amendment ar Procedur. bhfbtt ,..euft in a termination Ch'l'GV equel to one until t~ Com"*,,~mtI"t Da~ or tfl. "..vt 00rItr.1Ct month'. millnltlflanc:e chargft for the wrthdrl!lwn Petlad. IBM win not Increa.. thq Total Upper Utnlt Midline; Peroent d~ a Contract P8rfod. 2. upon remwal tA the M-mine fron'I produc:tfvc va ettw perty mey twrmInaht thl. AmMCfment uplift withIn your QuatlfJed Cu.tOtnel' ~tIon(.~ ~ Jn9I'th'lt wrltt6n notice fallowing withdrawal of 11I1 S. In the went IBM remav.. a M8(lhJne .. ., Designated M~I""8 .nd fUlflRmant 01' 111 oblIgation. Ellglbl. MlIChln. fram yovr ExhIbit or under thll ~nd"*,t. 4. upon the effetlv. dete of 8n lhCral" In In the even. of conflIct btltween thIs Amendtnc,nt nw...teh.~ cfua~. or d"".... In Df~ and tt. IBM MA, the terml m1d oondltlonl of thl. Percent., which would cutnul8tl~ inCf9aae your- Am"'\dment will prevail. In the event of conflict IdJultDd "'ltnt.nal'lC8 chs",es for an DeII(lll.bKJ beM." this APMt1dment Ilfld Its Attachment and MlKlhln.. by more thlh thtt Totlll Upper Umlt ~hlbjt, th9 tenn. I1nd t:onditlCln. of the AttRhment ~t In any tw.lve.mOl1th period, or Bhorter- _ttd exhIbit wnl preyall. All ath,r, tett'n8 end period within the nr.t yeat, within I Contr.ot condition. of the IBM MA ...rn.rn 11\ full force and Perlod. effeot. You and II" ..... tMt the ~.. ... t. Cha..... nelQtIYt ....mel'll f1I tM .....meftt relatfnt tv tilts IBM wm acI]uIt your JNIll'ltenenca .."... b' "bIwct -, co...... ttr the ~ IBM MA(.), th. Amencfnmwt ancf ..,puc:eb18 ~ AltDchmunt&, -ad O"'gnllted Maine. UIIng the Dllcaunt PwRentl supple,...., InWdJna .... etfHtlye In 1M fUturll. II-*, In the appl'fellb,. EIltIIhJt. TIlle 4It8temDM of tM ......ment ......... 1111 IBM wtn c:Iftlmtfne Hjueted mctIntenlnw ~ propa.... or ou.r ptfch' ....lMfttt. oNt Dr wrfttw", by ') mutllplytr!g the applicable tn.inlM4M'ICIa CIh4IfIM ami .1 Dlhar communlc:etlon. blhr"" thl pertlel' for e.ch I)eJIgIlated Machine by the If:lpftC8b1e , relating to 1111. nbJICt. IJIRSA Z1~~11"t Page 2 of 2 . ** TOTRL PAGE.elS'** ... - .- -. - I , " . " City of Dublin Computer System Selection Project Summary August 6, 1990 Emst& Young I . . City of Dublin Computer System Selection Project Background · Upgrade (equipment replacement) required for existing financial systems · Additional support required for public safety ~nd court · City growth has created the need for integrated and comprehensive automated system support. 1 I . City of Dublin Computer System Selection Project Approach · Identify a comprehensive list of the City's automation objectives, and functional and integration requirements · Develop a Vendor Request for Proposal (RFP) · Solicit proposals from system vendors · Review proposals and identify vendors for continued investigation · Confirm software and hardware configuration with selected finalist and negotiate system contracts · Identify additional projects to be completed to support the City's ongoing system needs 2 I I City of Dublin Computer System Selection Project Results · Solicited proposals from 29 system vendors · Received and reviewed 12 proposals · Attended demonstrations for systems bid by: - USTI - CMI - SSI - COTT (Public Safety only) · Conducted client reference calls for finalist vendors · Selected USTI for further investigation · Attended user site visit for USTI 3 I , City of Dublin Computer System Selection USTI · Provides an integrated, single vendor solution for support of: - Finance - Tax - Police and Fire Dispatching - Law Enforcement - Purchasing - Court · Provides basis for adding additional functionality including office automation support, utility management, engineering applications · Minimizes the number of different types of technology to be understood and supported by City personnel 4 I City of Dublin Computer System Selection USTI (continued) · Provides for growth in hardware · Provides best combination of application software, hardware and vendor support and stability · Conforms with and provides the basis for achieving the long-range information system objectives identified by the City. 5 I City of Dublin Computer System Selection Expected System Costs System Cost . IBM AS/400 Model B35 $250,000 . USTI Municipal and Public Safety Applications 101,000 . Hardware Installation 5.200 Total System Cost $356,200 Other One-Time Cost Estimates . Cabling $ 13,000 . System Training and Implementation Support 30,000 . Initial Software Modifications 10,000 . Data Conversion 5.000 Total Other One-Time Costs $ 58,000 Annual Maintenance Cost . Hardware/System Software Maintenance $ 8,468 . Application Software Maintenance 16.205 Total Annual Maintenance Costs $ 24,673 I I Police Records Management ..... ..... Public ..... Vehicle/Equipment ..... Sarety Engineering- ..... Maintenance Systems Systems ..... ..... S stem / // // / Workload / / Management - , , , , , Miscellaneous , S stems ..... ..... ..... ..... Recreation - Systems ---- --- - - - . Financial S stems Personnel Management System _"'1 . ' ,:",..,;.~~l"t CITY OF DUBLIN APPLlCA TlON RELA TIONSHIPS (33 SYSTEMS REPRESENTED) 7