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56-06 Resolution RECORD OF RESOLUTIONS Dayt()n _L_e.9_ClI~I?:n_k,Jnc.~_~?!~_r:J(),}9045 Resolution No. 56-06 Passed ,20_ - - - - ----- ---------------------- A RESOLUTION APPROVING THE AMENDED 9-1-1 FINAL PLAN FOR UNION COUNTY WHEREAS, the Board of County Commissioners of Union County approved a resolution on August 4, 2005 which established and convened the Union County 9-1-1 Planning Committee in accordance with Section 4931.42 of the Ohio Revised Code; and WHEREAS, the Union County 9-1-1 Planning Committee appointed the Union County 9-1-1 Technical Advisory Committee to assist in the amending of the 9- 1-1 Final Plan of the countywide 9-1-1 emergency phone system; and WHEREAS, the Union County 9-1-1 Technical Advisory Committee prepared an Amended 9-1-1 Final Plan for Union County, and the Union County 9-1-1 Planning Committee adopted the Amended 9-1-1 Final Plan on April 5, 2006; and WHEREAS, the City of Dublin is named as a political subdivision in the Amended 9-1-1 Final Plan by virtue of the corporate limits of the City of Dublin including area within Union County; and WHEREAS, it is in the best interest of all persons in Union County and the City of Dublin to approve the Union County Amended 9-1-1 Final Plan. NOW, THEREFORE, BE IT RESOLVED by the Council of the City of Dublin, State of Ohio, t-f members concurring that: Section 1. The Amended 9-1-1 Final Plan for Union County is hereby approved. Section 2. The Clerk is herby instructed to forward a copy of this Resolution to the Board of County Commissioners of Union County to be included with the Amended 9-1-1 Final Plan. Section 3. This Resolution shall take effect and be in force upon passage in accordance with Section 4.04(a) of the Revised Charter. Passed this nth day of ~ ,2006 ~&" Aa-1.., Mayor - re dfr?g o~r ATTEST: ~ (l,/~ Clerk of Council I hereby certify that copies of this Ordinance/Resolution were posted in the City of Dublin in accordance with Section 731.25 of the Ohio Revised Code. Dep Office of the City Manager 5200 Emerald Parkway. Dublin, OH 43017 Memo CITY OF DUBLIN. Phone: 614-410-4400 · Fax: 614-410-4490 ,..,ce'", To: Members of Dublin City Council From: Jane S. Brautigam, City Manage(J~5. ~~ ..'.. Date: June 15,2006 Initiated By: Mike Epperson, Chief of Police Jay Somerville, Police Bureau Director Re: Amended 9-1-1 Final Plan for Union County Summary Attached for your consideration is Resolution No. 56-06, a resolution that would approve the Amended 9-1-1- Final Plan for Union County. Pursuant to Ohio Revised Code 4931.42, the Union County Board of Commissioners established and convened the Union County 9-1-1 planning committee to make changes to the county's 9-1-1 final plan. The original plan, which was first adopted in 1986, required revisions to accommodate changes in the service area, an updated call routing plan, the routing of wireless 9-1-1 calls and the routing of voice over internet calls. The planning committee completed the changes in April 2006 and held a public meeting on April 5,2006. At that meeting, the Board of Commissioners adopted the Amended 9-1-1 Final Plan. A copy of the Amended 9-1-1- Final Plan for Union County is attached. The details of the plan are in agreement with the Franklin County 9-1-1 Final Plan and preserve the City's ability to be the primary answering point for all 9-1-1 calls within City boundaries. The plan also preserves the City's ability to be the primary answering point for all 9-1-1 calls that would come from areas that may be annexed into the City in the future. Recommendation It is recommended that City Council pass this resolution to approve the Amended 9-1-1 Final Plan for Union County. - Amended 9-1-1 Final Plan For Union County t ~* UNION COUNTY 161 Hl20 _----'~t '~--".', - ~ 'II.-~ A - Amended 9-1-1 Final Plan for Union County, Ohio February 2,2006 Prepared for the Union County 9-1-1 Planning COlnmittee Prepared and Recommended by the Union County 9-1-1 Technical Advisory Committee 1 Union County 9-1-1 Planning Committee Mr. Gary Lee President, Board of County Commissioners 233 W. 6th Street Marysville, Ohio 43040 (937) 645-3012 Mr. Tom Kruse Mayor, City of Marysville 125 E. 6th Street Marysville, Ohio 43040 (937) 642-6015 Mr. Ron Rhodes Trustee, Jerome Township 9777 Industrial Parkway Plain City, Ohio 43064 (614) 873-4480 Adopted with additions and revisions this 2~ day of Fe-eRUAfLY , 2006 by the Union County 9-1-1 Planning Committee. Gary Lee ~'if#/~ Tom Kruse . r~c.n ;;( f{ (~J ~ - / ~ Ron Rhodes r~ 2 Union County 9-1-1 Technical Advisory Committee Sheriff Rocky Nelson Union County Sheriffs Office Chief Floyd Golden Marysville Police Department Chief Steve Hilbert Plain City Police Department Chief Rick Asher Richwood Police Department Lt. Marla Gaskill Ohio State Highway Patrol Chief Gary Johnson Marysville Division of Fire Chief Scott Skeldon Jerome Township Division of Fire Chief Rod Goddard Allen Township Division of Fire Chief Todd German Northern Union County Fire District Director Randy Riffle Union County EMA Nancy Serafino Sprint Public Safety Barry Moffett Dover Township Trustee Director Anne Barr Union County Sheriffs 9-1-1 Coordinator Chief Deputy Tom Morgan Union County Sheriffs Office Lt. Cindy McCreary Union County Sheriffs Office 3 Acknowledgements The Union County 9-1-1 Technical Advisory Committee thanks the following individuals for their assistance in the preparation of this Amended 9-1-1 Implementation Plan. Mary Snider Union County Auditor Steve Stauch Band C Communications John Hablitzel Emergitech, Inc. Keith McCollum Emergitech, Inc Paul Slaughter Union County EMA Shawn Smith Interim State 9-1-1 Coordinator The Staff of the Union County Prosecutors Office 4 - Introduction A sophisticated, reliable communications network is an important part of any public safety service. Without rapid and accurate gathering and relaying of information, dollars spent on public safety equipment and training may be wasted. Rapid response to emergency situations may mean the difference between life and death, between minor injury and major injury, or between the total loss of a structure and the saving of that structure. As our society progresses, technology improves and becomes more sophisticated. Elected and appointed officials must maintain familiarity with improving technology as it relates to their areas of responsibility. Whenever implementation of such improved technology becomes justifiable, these officials must make every effort to implement the improved technology. Much of the United States, including all of Ohio, has determined that 9-1-1 emergency telephone number systems, where technically and economically feasible, represent a major state-of-the-art improvement in the integration of communications among public safety services and the public they serve. Ohio House Bill 491 was signed by Governor Richard F. Celeste on June 8, 1985. The law provides for the voluntary means of establishing 9-1-1 systems in Ohio counties. The law defines the requirements and general guidelines for developing a 9-1-1 Implementation Plan. This plan has been prepared in accordance with those requirements and general guidelines. The original Union County 9-1-1 Technical Advisory Committee began meeting informally in November, 1986. On December 15, 1986, the Board of Commissioners of Union County passed a resolution which formally established the 9-1-1 Planning Committee and the 9-1-1 Technical Advisory Committee. Seven (7) meetings of the full Technical Advisory Committee were held. Smaller sub-committees held numerous other meetings. One sub-committee traveled to Michigan to observe a fully operational county-wide 9-1-1 facility. All fire and police chiefs in Union County were given the opportunity to review the recommendations of this plan and to attend a meeting on April 9, 1987. A second 9-1-1 Planning Committee and Technical Advisory Committee was formed in September 2005 to amend the 9-1-1 Final Plan for Union County. The Technical Advisory Committee held six (6) meetings to review and update the existing 9-1-1 plan from 1987. This review and update included wireless 9-1-1 information, Voice over Internet Protocol Information, PSAP consolidation, changing the back up plan for Union County's 9-1-1 system, and recommending the purchase of emergency back up equipment. 5 - Present System Description At the present time, public safety services within Union County are provided by: Service Provider Fire Police EMS Washington Township Fire X X Dublin Police X Leesburg Township Fire X X Liberty Township Fire X X Marysville Fire X X Marysville Police X S. E. Hardin / N.W. Union Fire X District Allen Township Fire X X Ohio State Highway Patrol X Pleasant Valley Fire District X X Plain City Police X Northern Union Fire District X X Richwood Police X Union County Sheriffs Office X X Union Township Fire X X Bokes Creek Township X X Jerome Township Fire X X S.E. Hardin EMS X The Union County Sheriffs Office and the Ohio State Highway Patrol provide law enforcement services throughout Union County. The Marysville, Richwood, Plain City, and Dublin Police Departments provide law enforcement services to their respective jurisdictions. Appendices A and B show the approximate limits of all telephone exchanges and companies which serve Union County. Appendices C and D show the areas of Union County which are served by the various public safety services listed above. 6 Identified 9-1-1 System Options After much study, the Technical Advisory Committee identified the following options for upgrading public safety emergency communications in Union County: Option A: Add a wireless 9-1-1 infrastructure to the existing system allowing PSAP's to identify the location of cellular callers utilizing GPS and mapping software. Maintain the current system of two Public Safety Answering Points (PSAP's) and upgrade the City's PSAP to handle wireless 9-1-1 calls. Option B: Same as Option A, but only the County's PSAP handles wireless 9-1-1 calls. Option C: Consolidation of all 9-1-1 services in the County's PSAP. Option D: Emergency back up location and equipment identified and obtained. Further explanation of options: Option A: Wireless infrastructure is already in place in the County's PSAP_ The infrastructure would need to be added to the City's PSAP, including mapping. Current costs are based on one (l) PSAP. Iftwo (2) PSAP's were brought "on line", overall costs would have to be considered. To bring the City's PSAP "on line", cost estimates include: infrastructure ($10,000.00), mapping ($12,500.00), and recurring costs ($16,000.00). Operationally, we must consider the identification of towers that would be directed to the City's PSAP and towers that would be directed to the County's PSAP. Option B: All wireless 9-1-1 calls go to the County's PSAP. Option C: 1. Add one 9-1-1 trunk to the County's PSAP. 2. Add three staff members to the County's PSAP along with head sets, uniforms, training, and supplies for each. 3. Removing all 9-1-1 circuits from City PSAP. 4. Transfer all 9-1-1 operations to the County's PSAP. 5. Identify the back up PSAP for 9-1-1 rollover calls. Option D: Identify and purchase equipment that will facilitate the creation of a temporary or emergency dispatch center that is capable of taking emergency 9-1-1 and non-emergency calls. Planning for this equipment and its location is based upon the fact that both the City and County PSAP's are a city block apart; and, in the event that one or both PSAP's became uninhabitable due to a man made or natural disaster. A portable emergency backup option allows a PSAP to be reestablished virtually anywhere in the County that is not affected by the disaster. 7 Recommendations The Technical Advisory Committee (T AC) members present at the January 4, 2006 meeting voted unanimously to recommend the selection of Option C, which will consolidate all 9-1-1 services at the County PSAP. The Technical Advisory Committee also recommends under Option D, that the immediate backup for 9-1-1 calls be the Logan County Sheriff s Office. They are currently the second roll over for Union County 9-1-1 calls and are also a Sprint served county. The Committee further recommends that the emergency back up equipment identified in Appendix E be purchased and maintained in Union County for disaster purposes. Two (2) locations have been predetermined to be used as alternate locations for the County PSAP. The location in the north end of the County is designated as the Northern Union Fire District Station and the location in the southern end of the County is designated as the Jerome Township Fire Station. The emergency back up solution recommended by the Committee will put emergency communications back on line in the County in a matter of hours. System Design The Union County 9-1-1 System will include one (1) PSAP. This PSAP will be located in the Union County Sheriffs Office. The secondary (backup) PSAP will be located at the Logan County Sheriffs Office in Bellefontaine. Establishment of Wireless 911 Services Union County will implement Wireless Enhanced 911 utilizing current FCC, PUCO, and/or the Ohio 9-1-1 Council requirements. Enhanced wireless service will be implemented in one (1) phase. All wireless service providers will be notified at least six (6) months prior to the desired activation date that Union County is requesting Phase I and Phase II wireless service simultaneously. All wireless providers operating in Union County will be identified, their towers located and addressed, and routing to the proper PSAP based on tower location and/or sector will be established. With Phase I, the 9-1-1 PSAP will receive the wireless caller's callback number and the tower address and/or sector location. With Phase II, the 9-1-1 PSAP will receive the wireless caller's callback number, the tower address and/or sector location, and the caller's longitude and latitude coordinates (with an accuracy level consistent with FCC Regulations ). Wireless carriers operating in Union County As of January 6,2006, the following wireless carriers were operating in Union County: SprintPCS 11880 College KSOP AMOl 01 Overland Park, KS 66210 8 Verizon One Verizon PI. Alpharetta, GA 30004 T-Mobile T -Mobile USA, Inc. 12920 S.E. 38th Street Bellevue, W A 98006 NEXTEL 12000 Sunrise Valley Drive Reston, V A 20191 Cingluarl AT&T E911 Compliance Officer Cingular Wireless P.O. Box 97061 Redmond, W A 98073-9761 Union County PSAP's taking wireless enhanced 9-1-1 calls There will be one (1) PSAP taking wireless enhanced 9-1-1 calls. As ofthe effective date of this final plan, this PSAP is: Union County Sheriffs Office Operated by the Union County Sheriff 221 W. 5th St, Marysville, OH 43040 The PSAP may be relocated if other space is available and if relocation is deemed necessary. Wireless enhanced 9-1-1 networking The County PSAP will obtain separate trunking for the routing of wireless calls from the host local exchange company. All other connections to the telephone network will be in accordance with the Union County Final 9-1-1 Plan as amended. Emergency 9-1-1 calls originating from cellular telephones will be routed to the PSAP according to the cellular service provider tower location. As provided for in the Union County 9-1-1 Final Plan, the PSAP will respond to wireless calls by directly dispatching an emergency responder, by relaying a message to the appropriate jurisdictional emergency provider or by transferring the call to the appropriate jurisdictional emergency provider. All misdirected wireless calls will be administered in the manner identified in the Union County Final 9-1-1 Plan for wire line calls. 9 - Initial wireless 9-1-1 costs Upgrades to existing equipment and training are required to provide enhanced 9-1-1 wireless servIces. The costs shown are actual costs of the equipment requirements related to the implementation of E911 with future compatibility for W911 equipment for a countywide 9-1-1 system. The costs were compiled by the 9-1-1 Technical Advisory Committee. Union County Sheriffs Office Non Recurring Sprint Fees $ 4,100.00 Upgrade 9-1-1 Computer System 6,751.00 Mapping Computer System 12,500.00 Training 0.00 TOTAL $23,351.00 Proiect future wireless 911 costs YEAR 1 Union County Sheriffs Office Additional Personnel Recurring Sprint Monthly Fees $12,261.00 Mapping Maintenance 945.00 Software & Equipment Maintenance 1,943.00 TOTAL $15,149.56 YEAR 2 Union County Sheriffs Office Additional Personnel Recurring Sprint Monthly Fees $12,874.00 Mapping Maintenance ,973.93 Software & Equipment Maintenance 2,001.29 TOTAL $15,849.22 YEAR 3 Union County Sheriffs Office Additional Personnel Recurring Sprint Monthly Fees $13,517.00 Mapping Maintenance 1,003.15 Software & Equipment Maintenance 2,061.33 TOTAL $16,581.48 10 - YEAR 4 Union County Sheriffs Office Additional Personnel Recurring Sprint Monthly Fees $14,193.00 Mapping Maintenance 1,033.24 Software & Equipment Maintenance 2,123.17 TOTAL $17,349.41 YEAR 5 Union County Sheriffs Office Additional Personnel Recurring Sprint Monthly Fees $14,903.00 Mapping Maintenance 1,064.24 Software & Equipment Maintenance 2,186.87 TOTAL $18,154.11 Disbursement of the wireless 911 Government Assistance Funds Union County shall provide countywide wireless enhanced 9-1-1 in accordance with Sections 4931.40 through 4931.70 of the Ohio Revised Code beginning as soon as reasonably possible after receipt of the first disbursement from the wireless 9-1-1 government assistance fund. Funds received from the State of Ohio, from the Wireless 9-1-1 Government Assistance Fund, shall be place in a separate fund at the Union County Treasurer's Office. Funds shall be disbursed to the County PSAP by the County Treasurer on a monthly basis according to the following allocation formula: Total number of wireless calls taken by the PSAP for the month Total number of wireless calls taken in the county for the month Such funds shall be used only for the following purposes: Any costs of designing, upgrading, purchasing, leasing, programming, installing, testing or maintaining the necessary data, hardware, software, and trunking required for the PSAP to provide wireless enhanced 9-1-1. These costs may be incurred before, on, or after, the effective date of AM SUB. HB 361 as passed by the 125th General Assembly in 2004 and consists of such additional costs of the 9-1-1 system over and above any costs incurred to provide wire line 9-1-1. On or after the provision of the Section 4931.68 of the Revised Code, a subdivision shall consider the standards before incurring any costs described in this division. (See Ohio Revised Code Section 4931.65(A) (1)). 11 Any costs of training the staff of the PSAP to provide wireless enhanced 9-1-1, which costs are incurred before, on or after the effective date of AM SUB HB 361 as passed by the 125lh General Assembly in 2004 and consist of such additional costs of the 9-1-1 system over and above any costs incurred to provide wire line 9-1-1. (See Ohio Revised Code Section 4931_65 (A) (2)). Voice over Internet Protocol (VOIP) VOIP is a technology that allows telephone calls to be made using a broadband internet connection instead of a regular or analog phone line. VOIP enables users to take their phone service with them and use it anywhere a broadband internet connection is available. VOIP providers are required to provide customers with a means for updating their address or information as often as necessary. Updating this information allows PSAP operators to provide critical address information to emergency responders. FCC mandates that all VOIP providers must provide E911 service to its customers. No additional infrastructure is needed to accept VOIP calls at the County PSAP; therefore, no additional costs are incurred by the PSAP. VOIP calls will be directed to the County PSAP (Union County Sheriffs Office) over existing 9- 1-1 trunks. In the event of a 9-1-1 trunk line failure, all VOIP calls will be routed to the seven digit emergency number known as the Union County fire line (937-644-2345). System Geography All of Union County is served by Enhanced 9-1-1 and Wireless 9-1-1, where wireless service is available. Union County contains approximately 24,883 telephone access lines. 100% of the Union County telephone access lines are served by 9-1-1. Call Routing All emergency calls originating within Union County will be routed to the County PSAP except as follows: 1. 9-1-1 calls within the Village of Dublin Corporation limits will be routed to a Franklin County PSAP. 2. 9-1-1 calls in Union County within the Village of Plain City Corporation limits will be routed to a Madison County PSAP. 12 - Dispatchin2, All 9-1-1 calls will be routed to the County PSAP (Union County Sheriffs Office) and will be answered and dispatched by county dispatchers except as follows: L Fire and EMS calls within the following fire districts will be relayed by telephone or radio to those agencies responsible for their dispatching: a. Southeast Hardin / Northwest Union Fire District (Fire Only): Washington Township b. Southeast Hardin Ambulance District (EMS Only): Washington Township c. Bokes Creek Fire District: York Township 2. 911 emergency calls in the City of Marysville that are of a law enforcement nature will be dispatched as follows: a. The county dispatcher will immediately dispatch the call over the Marysville police radio frequency. b. After the call has been dispatched over the radio, the county dispatcher will place a phone call to the Marysville Police dispatcher, forward any other pertinent information, and follow-up call back numbers. Equipment Ownership and Maintenance All equipment purchased for the Union County 9-1-1 system shall be purchased by Union County. Ownership of the equipment shall be vested with Union County. Costs of maintenance, maintenance contracts, repairs, insurance, etc. shall be borne by Union County for all equipment purchased for the Union County 9-1-1 system. All such costs shall be paid from the funds generated by the 9-1-1 / Public Safety Communications Tax Levy. PSAP Operation The County PSAP shall be operated by the Union County Sheriff. Dispatchers shall be employed by Union County. Monthly telephone charges, dispatching costs, and other operational costs attributable to Union County 9-1-1 shall be borne by Union County. Union County 9-1-1 Fund Bud2,et The Union County 9-1-1 Fund arumal operating budget shall be administered by the Union County Sheriff. The budget shall be approved annually by the Union County Commissioners. 13 - 9-1-1/ Public Safety Communications Levy The current 9-1-1/ Public Safety Communications Tax Levy will expire on January 1, 2007. Based on information provided by the Union County Auditor, the 9-1-1 Technical Advisory Committee recommends that the Union County Commissioners increase the current five (5) year .5 mill levy to a five (5) year .75 mill levy and put the levy request before the voters of Union County in the November 2006 general election. Under the recommendation of options C and D, the current revenue and expense projections show that without an increase in the levy, the 9-1-1 system will be operating at a deficit by 2009. Under option A, the deficit will occur in 2008 and under option B, the deficit will occur in 2009. The deficits will result from increased operational expenses and projected growth. Appendix F details the different finance options consider by the 9-1-1 Technical Advisory Committee. Timetable After adoption by the 9-1-1 Planning Committee, this Implementation Plan must be submitted to the legislative authority of every political subdivision within Union County. Each political subdivision has up to sixty (60) days to approve or disapprove this plan by resolution and to notify the Board of Commissioners of Union County of its action. Failure of a political subdivision to act on the plan or to notify the Board of Commissioners within the 60 day period shall be deemed as a disapproval of the plan. The Implementation Plan shall become effective when the following entities have approved the plan: 1. Board of Commissioners of Union County 2. The legislative authority of any municipal corporation that contains at least 30% of the total county population. .., Legislative authorities of municipal corporations and townships that contain at .). least 60% of the total county population. If however, one municipal corporation itself contains 60% of the total county population, the plan must then be approved by townships and municipal corporations that contain at least 75% of the total county population. Public Awareness Plan After the adoption of the Amended Union County 9-1-1 Final Plan, a public awareness campaign must be established to educate the public about Wireless 9-1-1, Voice over IP, and their capabilities. The Union County 9-1-1 Director will be responsible for developing the public awareness campaign. The campaign will consider the following. 1- Radio announcements 2. Newspaper announcements 3. Public and organization meetings 14 - Appendices A. Telephone Service Area Map B. Telephone Exchange Area Map C. County Map for Law Enforcement Districts by Municipality D. County Fire and EMS District Maps E. Emergency Back Up Equipment F. Financial Reports and Projections G. Copy of the Original 9-1-1 Implementation Plan for Union County (April 1987) 15 - Appendix A Union County - Local Exchange Telephone Companies ~ '~A:--M .~ ~~:t '\i-c I 'o'l:: '~1 ';:... '"':"--r T" i? ~,--':{ \) I . 'x" .. '., "<"-i ,_....'\.. ~ GYe en" a f. \ . ~ ~..' . · [JC '\ - A .......",,~ "'. "" / i. ,". Ii,. -,.. - \ \ 1l'.~ . ..- 1I n '9 \ ~ ' I 11 "\ """"~..~ .k~ v" (..41 \. ~ _to 1 \!~' Pro c c t ! . ~L~ -- \,,"<.0:1-\ \ T+-\ \ i~;:~ -' I'/'~il .....Jt4;;:.. ~ . c,\ ..== ~ 1~ , \ -,~ - / ..' ,. I -= j ~ /"~.--,< ri{ '- " \\ \ \~ -~' 11 L. Como, p.iOsR&.. ~ . ~. tr / f . ...J., "" 17 -', ~~,"" . _ ~.} \ .1.~~ :. ~~ · >'" ~ .~iI. l__ ~ . !.....,;~51 'T'-'" R_iF 0 o}h0i;?:-~! lLLif~ ~ ~_.. 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'"""~ ~ ~ ,,-" '.j . . ...........':7 "," ~., . ~^ .~ I;:' _ .......,;,.. ../ ~.. - ~ -:.. <'~ IY ~ ,.".>':\1,. c.: ,.' T. . __O~~ > ~ .~~. ~^" ~ :' :sr~\~~Jrj r., ~.~~ L~,~\. I I~~ -y; <".~, ~'''''' rfL .... "~"'<$,'C.1-........:J....,' .,,..~ \._.: 'I, ~ ,JI \:. J..) 1 / /......., !I~., :~.. --'C ,. . ~I~in cij~ ~. ~1. J/ r~ ---. ., r h:..L 'II\!;" ~ ..~ _Interstate " sac Ohio _ Highway :7".~''', United dba Sprint - Other Roads ' Verlzon North ~'.'.'.'.'.': City Boundary . PlacG5 D Exch.-nges Appendix B NXX Numbers in Union County La Rue (740) 499 -- Richwood (740) 943 Mary,vWe (931) S78 642 644 64S Plain City (614) 873 '1 H Resaca (740) liS7 Appendix C Union County Law Enforcement Districts - t I.ma;;<:ll(: c- .. \bl1a~"'IllL'n: .' - .- ~ , " .\~~'I1"": . , . N w+, s 8 Miles This map was prepared by Ihe 0 2 4 Union County Office of Emergency Management I I I I I GIS Division I I I I - Appendix D Union County Fire/EMS Districts _ :0 , ,.. , "... , ,00 0 I " .' . . , . 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" ., '-,. .~...~ _\ / q: I \ (' ~ --- ~-.t\\\~ ,-{ ". - ~ p~",c", / I ~ I ~\.I"" .,,,,'1' \ / ,~ .... I I I I r /..:. -1 ~ I ,-:" '\ . / :~ . This map was plepa,ed by the o 1.25 2.5 5 Miles ", / Union County Office of Em~oency Man8gemenl I I ' .I GIS DlVls>on I I I I I I I . - Appendix E _ _.'S .? Union County Backup Communications Center Equipment List CAD & Phones '(Portable PSAP) Quantity Price Total See Attached Emergitech Quote $52,484.00 2nd Year Maintenance on Back up Equip $5,043.00 $57,527.00 Radio Equipment Mobile Consolette MARCS Mobile/Base -Sheriff 1 $3,981.00 $4,164.00 MARCS Mobile/Base-Marysville PO 1 $3,981.00 $4,164.00 MARCS MobilelBase-S080 1 $3,981.00 $4,164.00 MARCS Mobile/Base-EMA 1 $3,981.00 $4,164.00 MARCS Mobile/Base-County Fire 1 $3,981.00 $4,164.00 MARCS Mobile/Base-OPS2 1 $3,981.00 $4,164.00 MARCS Mobile/Base-OPS3 1 $3,981.00 $4,164.00 MARCS Mobile/Base-OSP4 1 $3,981.00 $4,164.00 HiQh Band Radio for Toning 1 $876.00 $876.00 High Band Radio for County Fire 1 $876.00 $876.00 High Band Radio for lE Stateband 1 $876.00 $876.00 Antennas-Magnetic Mount 11 $288.00 $288.00 Tone Generator/Encoder 1 $487.00 $487.00 Total $35,251.00 $36,715.00 Above prices include cabling & accessories Addl Equipment Recording System 1 Loaner @ No Cost within 24-48 hours Central Station Receiver 1 Already have one - no cost Phone Lines/Circuits Needed Circuit JD / Phone # 911 Data Circuits 2 Fax Modem 1 937 -644-3015 Admin Fax line 1 937-645-4171 Paqinq Modem 1 937-644-3015 911 Circuits 4 U2.EVNC.200514 U2.EVNC.200515 U2.EVNC.200516 Central Station Receiver 1 937-644-0309 Senior Watch 1 937 -644-0895 Union County Fire line 2 937-644-2345 937-644-2757 MDT Circuit 1 60.FDXX.532517..UDOH Richwood PO 1 84.SDFDD. 740.943.2422 11.lCFS.002788. UDOH Plain City PO 1 937-644-0408 Sheriffs Office Admin Phone Line 2 937 -645-4100 ~ 6434 E. Main Street EmergiTechTW Reynoldsburg.OH 43068 800-772-6125 Fax 614-866-920$ , Public Safety Soft'NOre www.emergitech.com IQuote for, Union Connty,Ohio I Investment I Software System INTERCad™ Computer Aided Dispatch Disaster License N/C INTER911™ ANI/All Display Software Disaster License (2 positions) N/C E-911 Database Management Software - 1 database - Disaster License N/C INTERMapTM Map Display Software Disaster License (2 positions) N/C Remote Fax Interface Disaster License N/C AlphaPaging Interface Disaster License N/C Subtotal Software N/C Hardware System (see attached detailed list) Applications/Communications Server $ 5,612 Windows workstations (qty. 2) $ 8,155 ANILink Equipment $ 21,710 Additional Hardware $ 1,346 Hardware Contingency $ 2,500 Subtotal Hardware $ 39,323 Third Party Software (not covered by ETI Maintenance Agreements) $ 799 Services Installation Services & Project Management (for items listed herein) $ 12,362 Subtotal Services $ 12,362 Grand Totallst Year Investment $ 52,484 Estimated 2nd year maintenance $ 5,043 The prices given here are for the specific goods and services described in this document and will remain in effect for ninety (90) days. Any changes to the configuration or installation plan may result in a change of price. Date of Quote: 1/3/06 1 ICustomer Authorization I An authorizing signature is required before this job can be scheduled. Once we have received your authorization, an EmergiT~h representative will contact you to arrange for scheduling. If you have any questions' regarding this quote, please contact the sales support staff at (800)772-6125. EmergiTech, Inc. and Union County, Ohio hereby agree and confirm that the general terms and conditions of the original Software License Agreement and Licensed Software Maintenance Agreement shall govern the license of the additional software and hardware referenced on this quote and the maintenance thereof. For the avoidance of doubt, maintenance commences on software install. Purchase Order # Authorized Signature: Date: INotes on Pricing: I The prices quoted are for the agencies listed only. Should additional agencies wish to join in the system, there would be additional costs associated with such a venture. Further discussion would be necessary before setting any final costs. Disaster Licensing allows the customer to use of the product(s) listed, in the event that a dispatch center or facility becomes disabled, IN PLACE OF the existing site license for that product. It is does NOT allow for use of the product in addition to the existing site license (ie: special details, etc.). Customer is responsible for contacting and coordinating with Sprint for the installation offour 911 trunks and the required number of admin, fax, paging and remote access telephone lines, as well as ALl data circuits, to be pre-wired at the backup location. The new ALl circuits will probably be 56K DDS lines and will need ADTRAN units from Sprint to either remain on site after pre-tested (recommended) or provided to ETI for installation in the cabinet. No logging printer is provided for in the system. The laser printer is provided for the printing of reports. The installation services quoted cover the costs of the initial installation configuration and testing of the equipment into the cases. Any assistance required from ETI during a deployment of this equipment to a backup facility will be invoiced to the County at the T &M rates in effect at the time service is requested. 2 Ap Ipli~ationslCommunications Server: Processor Type 1 P4 2.8GHz 533fsb Socket 478 w/fan Motherboard I SuperMicro P4SCA A TX MBD wi SAT A RAJD, NIC, & Video RAM 2 512MB PC3200 DDR Hard Drive 2 WD 120GB SAT A HDD w/3yr warranty CD-ROM 1 Slim 24x TEAC CD-ROM Drive Floppy Disk 1 Panasonic 3.5" 1.44MB Floppy Drive (Black) Rack Case I 1 U Chassis (black) Riser Card 1 1U 32-bit Riser Card Serial Port Board I Equinox Serial Port Board - 8 port (#990429) Connector Panel I Equinox 8-Port DB25 Connector Panel 15" Monitor/KB/Mouse I I U 15" LCD Monitor Keyboard wrrouch Pad Rack Mount Opera tine System I Windows 2003 Server Government License Opera tine System 1 Windows 2003 Server Government Media Pack Opera tine System 5 Windows 2003 Server Device Government CAL's Remote Software 1 pcAnywhere Remote Support Software Backup Software 1 Backup My PC Backup Software 1 St. Bernard Open File Mana~er v8.0 Anti-Virus I eTrust Antivirus v7.1 License Windows XP Work,station: Processor Ty e 2 Intel Pentium 4 3.OGHz 800FSB 1MB cache socket 775 Motherboard 2 Intel D915GUXL s775 mbd wi I PCle 16x, 10/100/1000 LAN, SATA RAM 4512MB DDR2 PC2-42OO Hard Drive 2 WD 120GB 'JB' 7200 m SAT A 8MB cache w/3 CD-ROM 2 Slim 24x TEAC CD-ROM Drive Flo y Drive 2 Mitsumi 3.5" 1.44MB Slim Flop y Drive o eratin S stem 2 ,,- .~. - -... .~ "J,li. ,... _." ." " - -'. -- Case 2 Su erMicro 14" Mini 1 U Chassis (black) wi 260W 1 U power su ply Mountin Rails 2 I U Chassis Mounting Rails and Kit Riser Card 2 1 U 32-bit Riser Card PCI Bus Extension Host Card 2 Avocent DDP2000 PCI Host Card PCI Bus Extension Deskto A liance 2 Avocent DDS2050-001 dual DVI-I su ort Workstation Monitor 4 17" Flat Panel Dis lay wi S eakers Fax/Modem 2 Zoom Model 3090 External USB FaxIModem Fax Softwar,e 2 Winfax Pro Software Mouse 2 0 tical USBIPS2 Black Mouse Ke board 2 PS/2 s Ie keyboard BLACK Ke board Cable 2 PS/2 Extension Cable Remote Software 2 cAnywhere Remote Su ort Software Anti-Virus 2 eTrust Antivirus v7.1 License AN] Link Equipment: ANI-Link Mini Cabinet 1 ANI-Link Mini Cabinet Power Supply 2 Power Supply ANI Card 4 ANI Card RS232 Workstation l/F 2 RS232 Workstation Interface Data Processor Case I Data Processor Case Data Processor Card 1 Data Processor Card I 0 I Additional Hardware: Fax/Modem 2 Zoom 56K External Fax/Modem Rackmount UPS 2 APC SmartUPS 1500 Rack Mount Network Switch I 16-Port 101100 Auto-Sensing Rack Mount Switch unmanaged Report Printer I Lasedet 1320N (Network Ready) Telephones 4 AT&T 4-Line phone USB Hard Drive Enclosure I USB 2.0 Hard Drive Enclosure IDE Hard Drive I Western Digital 120GB IDE Hard Drive Rack Cases 2 Cabbage Case Rack Case Add') Cases 2 Cabbage Case Regular Case Thin' Party Software: Pa2in2 Software I Air Messenger ASCII (for AM sites) Paging Software 1 Air Messenger LAN Server (for 5 concurrent users) Paging Software I Air Messenger LAN Server SNPP Option em~:n~::;:';~iE:I~ ~,~~~ __ 11# ~~ ................ Network Switch (I " (, " 'J '1 '1 .~ :, I Report Printer r W .. ~,I. I ~ ~ ,. Storage 1111111 , IMPORTANT NOTES: " ANI-LINK IIIIII1 Four 9,1-1 Trunks 1-Slimline Server must have mirrored drives (two) and a slot 1111111 that will accept an Equinox 8 port card. Monitors 2- PC's must have an available PCI slot to accept the Avocent KVM extension cards, 3- 45512's for INTER911 stored in bottom of case. KVM - Dell Laptop 4- Separate cas a can store phones, cables, monitors, keyboards, mice and Advocent local KVM boxes. Simline Server 5- System can be split into three or four boxes for ease of ===1 transportation. 9-1-1/CAD POS#1 --- 6- UPS is only designed to keep system up for e short period . - ---I of time while cutting over to generator power. 9-1-1/CAD POS#2 --- 7- Backup system is via USB external drive only ............... Mice -=-1 8. Mapping system PC must have dual monitor capability Mep Display PC (Dual) _._- 9, Supports Four 9-1,1 lines, Four Admin lines and Two 9.1.11 ...- -...... CADI Mapping positions. Keyboards 1500 UPS 10,Facility must have 911, admin, paging, faxing and All circuits pre-installed. Two 45512'S 11-Rear of Controller Cabinet will have wiring blocks. Avocent KVM I.. 1.1.. I, Therefore this case must have rails from and back. extenders & misc. Two Modems cables Backup USB Drive I 'f". I I~.. I ~ Cable Storage > u '. <I;".j ..~ i 'f ~'j~ .< g g Avocent [;J g g Avocent [I EMERGITECH INC. KVM port KVM port i no ---I I no ---I Two Position by Four Trunk [IJ Portable 9-1-1 PSAP 0000 00000 0000 00 0000 @ 0000 MooO 0000 00 0000 @ [I oooaaooooooo~ 000 0000 OOlllltltlOIll\II/II.\tlt:'. 11111\ 1I111l1,\ otlooOooooOllOIl 000 0005 o.oOOOOMtlOOI\IIU 11M Mgfi OOOoOoOtl1l0tlnll 0 000 C}OU00006600011 6 600 oeoo~Il!!Oo. 000 0.0 ~Ol\llOn60tll\lIll~ 000 C) o ~ o. . Created by Keith McCollum 12/1/2005 POSITION # 1 POSITION # 2 Pots Pots Line Line Fax Paging Modem Modem 1.~I-I..I.I~I.I,.,~ Network Switch I.., I I... I EMERGITECH INC. , Two Position by Four Trunk Portable 9-1-1 PSAP Dispatch Printer IMPORTANT NOTES: ALl Data . . tN',. ===, [;;, I..::g::.. 1- POTS stands for Plain Old Telephone Service -- ",..." Circuits . .. "'.111 Workstation POS# 2 Adlnln CSU/OSU (Provided by Sprint) Workstation POS# 1 =-=liJI~ === .~:. Four Im:oming Map Display PC 911 Trunks One to Four Admin Lines to 1111111 Ig~1 Phones Four 911 Lines 1111111 1111111 to Phones 1111111 /111111 DB D~ -olioo MOM MIlO 00 0000 ~ [I] -'liaoll 'aoollo MM II 0 Illloii ~ Oil ooogoogooogg~ oog 0000 oooooooooooo~ 000 0000 B,ll Oll MO Mll Oll Ollllll OllOOllllOllllllMIl OllO OOllfi OOOOOOOOOOOOl\ 0 0000 00000000000 OllO 0.0l1oI10/IOllIlM80Cl 080 00 LlOA~p_oo~..~~?~~CI 1.100 Oll l"'\L.. ,-. ".\ Created by Keith McCollum 12/1/2005 POSITION # 1 POSITION # 2 - COMMUNICATIONS 1330 Stimmel Road Columbus, OH. 43223 (614) 276-5552 (614) 276-0580 fax PROPOSAL FOR: UNION COUNTY SHERIFF 121212005 ANNE BARR 937 645-4127 UNIT ITEM QTY. MODEL # DESCRIPTION PRICE EXTENDED 1 8 XTL5000 CONSOLETTE MARCS CONTROL STATION $4,164.00 $33,312.00 WI POWER SUPPLY-SELF CONTAINED 1A 8 XTL5000 MOBILE IN TRAY, CONTROL STATION, $3,981.00 $31,848.00 W/PJ..L ACCESSORIES PO FOR ABOVE EQUIPMENT ADDRESSED TO: MOTOROLA C&E I I SUBMITTED BY: STEVE STAUCH REGIONAL SALES MANAGER B & C Communications, Inc. 614-276-5552 Proposal valid for 30 days. COMMUNICATIONS 1330 Stimmel Road Columbus. OH. 43223 (614) 276-5552 (614) 276-0580 fax PROPOSAL FOR: UNION COUNTY SHERIFF 12/2/2005 ANNE BARR 937645-4127 UNIT ITEM QTY. MODEL # DESCRIPTION PRICE EXTENDED 1 3 CDM750 CONTROL STATION WI POLYPHASER, $876.00 $2,628.00 ANTENNA AND 100' T-L1NE 2 1 MODEL 5 ENCODER $487.00 $487.00 3 8 RRA4921 MAGNETIC MOUNT ANTENNAS $36.00 $288.00 3A 8 SAME AS ABOVE-ROOFMOUNT 800M HZ $26.00 $208.00 ABOVE PRICING DOES NOT INCLUDE INSTALLATION ABOVE EQUIPMENT PURCHASED DIRECT FROM B&C I I SUBMITTED BY: STEVE STAUCH REGIONAL SALES MANAGER B & C Communications, Inc. 614-276-5552 Proposal valid for 30 days. Appendix F Financial Projection F or Union County 911 Funds A I B T C I 0 I E I F I G H I 1 Revised 1/12/2006) j -1- J . I ! ==1 ~ ------ ....... - ! -- ..- -.-I=-:-~005.-l==2OO6--I- 200i--t-- 2008--' 3 2009 2010 2011 ~ ,2.. Option C ~ Starting funds $ 334,970.00 $ 489,193.00 $ 380,456,03 $ 274,490.45 $ 135,859.14 $ (146,286.64) $ (451,186.10) ~ Projected Revenue 2% increase PlY $ 608,683.00 $ 548,241.09 $ 553,737.60 $ 551,380.00 $ 537,385.98 $ 547,413,58 $ 547,413.58 ~ State TPP $ 36,210.00 $ 66,433,00 $ 92,426.00 $ 116,957.00 $ 117,663.00 ?? ~ Projected Cost Recovery (Possible 3 years) $ - $ 98,000.00 $ 98,000.00 $ 98,000,00 -1.Q. Projected Expenditures 4% Increase PlY $ 454,460.00 $ 754,978.06 $ 757,703.18 $ 788,011.31 $ 819,531.76 $ 852.313.03 $ 886,405.55 J.1. Ending Funds $ 489,193.00 $ 380,456.03 $ 274,490.45 $ 135,859.14 $ (146,286.64) $ (451,186.10) $ (790,178.07) 12 911 Calls received _! Proiected at 3% ^ I 11,000.00 I 11,330.00 I 11,669,90 I 12,020.0~ 12,380.60 I 12,752.01 I- 13,134.58 ..E.. ' I ! I I .J! Projected with .75 Mill .J.i Option C ...1&. Starting funds $ 334,970.00 $ 489,193.00 $ 380,456.03 $ 626,767.85 $ 860,891.84 $ 983,978.08 $ 1,093,135.42 .lL Projected Revenue 2% increase PlY $ 608,683.00 " $ 548,241.09 $ 906,015.00 $ 924,135.30 $ 942,618.01 $ 961,470.37 $ 980,699.77 J.! State TPP $ 36,210.00 $ 66,433.00 $ 92,426.00 $ 116,957.00 $ 117,663,00 ?? ...!,g, Projected Cost Recovery (Possible 3 years) $ - $ 98,000.00 $ 98,000,00 $ 98,000,00 .1Q. Projected Expenditures 4% Increase PlY $ 454,460,00 $ 754,978.06 $ 757,703,18 $ 788,011,31 $ 819,531.76 $ 852,313.03 $ 886,405.55 ~ Ending Funds $ 489,193.00 $ 380,456.03 $ 626,767,85 $ 860,891.84 $ 983,978.08 I $ 1,093,135.42 $ 1,187,429.63 22 911 Calls received I Projected at 3% ^ I 11,000.00 I 11,330,00 I 11,669.90 I 12,020.00 I 12,380.60 12,752.01 I 13,134.58 ~ ! I i I I I I I ~ Projected with 1.0 Mill ~ Option C ~ Starting funds $ 334,970.00 $ 489,193.00 $ 380,456.03 $ 928,202,85 $ 1,469,790.54 $ 1,906,489.76 $ 2,335,532.32 .1L Projected Revenue 2% increase PlY $ 608,683.00 $ 548,241.09 $ 1,207,450.00 $ 1,231,599.00 $ 1,256,230,98 $ 1,281,355.60 $ 1,306,982.71 ~ State TPP $ 36,210.00 $ 66,433.00 $ 92,426.00 $ 116,957.00 $ 117,663.00 ?? .E. Projected Cost Recovery (Possible 3 years) $ - $ 98,000,00 $ 98,000,00 $ 98,000.00 ~ Projected Expenditures 4% Increase PlY $ 454,460.00 $ 754,978.06 $ 757,703,18 $ 788,011.31 $ 819,531.76 $ 852,313,03 $ 886,405.55 ,1.1 Ending Funds $ 489,193,00 $ 380,456.03 $ 928,202.85 $ 1,469,790.54 $ 1,906,489.76 $ 2,335,532.32 $ 2,756,109.48 32 911 Calls received I Projected at 3% ^ I 11,000.00 I 11,330.00 11,669.90 12,020.00 12380.60 12,752.01 13,134.58 33 34 Ootion C includes: I i 35 Ooeration of 1 PSAP at the Union County Sheriffs Office 36 Logan County will serve as secondary PSAP I 37 Equipment Replacement of $ 4500.00 per year ~ ~itallmprovements of $12,500.00 oer year I i 39 Expenditures from 2006 to year 2007 decreases due to the emerqency backup equipment is a one-time expense in 2006 - Appendix G I ) I - 9-1-1 IMPLEMENTATION PLAN FOR . UNION COUNTY April 30, 1987 Prepared for the UNION COUNTY 9-1-1 PLANNING COMMITTEE Prepared by and Recommended by the UNION COUNTY 9-1-1 TECHNICAL ADVLSORY COMMITTEE - UNION COUNTY 9-1-1 PLANNING COMMITTEE Max E. Robinson Board of Commissioners Union County Courthouse Marysville, Ohio 43040 (513) 642-2841 Thomas O. Nuckles, Mayor City of Marysville ~ 125 East Sixth Street Marysvi.lle, Ohio 43040 (513) 642-6015 M?l~olm McKitrick Board of Trustees Paris Township 18058 Mill Road Marysville, Ohio 43040 (513) 642-8492 Adopted with additions and revisions this 87n day of JUlie- t 1987 by the Union .County 9-1-1 Planning Committee. Max E, ROb~:~ Thomas O. ck Malcolm McKitrick !fItU ~r/d/Ad.I 1 UNION COUNTY 9-1-1 TECHNICAL ADVISORY COMMITTEE Steve A. Stol te', Chairman Union County Engineer Courthouse Marysville, Ohio 43040 513-642-5786 Marge Allen Community Relations Manager Donald Griffith United Telephone Liberty Township Trustee 127 N. Main Street 21734 Main Street Bellefontaine, Ohio 43311 Raymond, Ohio 43067 513-599-9205 513-246-5145 Vern Bright, police Chief David Hay, Fire Chief City of Marysville Village of Plain City 125 E. Sixth Street 213 S. Chillicothe St Marysville, Ohio 43040 Plain City, Ohio 43064 513-644-9176 614-873-4067 Terry R. Coates Malcolm Manville 911 Coordinator Asst. Fire Chief United Telephone Leesburg Township Box 3555 121 Millard Mansfield, Ohio 44907 Magnetic Springs, Ohio 43036 419-755-8353 513-348-2276 Richard Cubbage John. Overly Ohio Bell Union County Sheriff 150 East Gay Street 14J 221 w, 5th Street -Columbus, Chio 43215 Marysville, Ohio 43040 513-'644-8447 Bill Davis, Asst. Fire Chief Village of Richwood Ivan Schrock, Finance Director 12049 Landon Road City of Marysville Richwood, Ohio 43344 125 E. 6th Street 614-943-2727 Marysville, Ohio 43040 513-642-6015 Charles Davisson Union Township Trustee Lt. Dick Sisler 12070 St. Rt. 4 Ohio State Highway Patrol ,Milford Center, Ohio .3045 Delaware Post , 513-349-6181 1500 Columbus pike Delaware, Ohio 43015 Bob Gordon, Director 513-644-1927 Union County Disaster Services 'Tod L. 779 London Avenue Smart Marysville, Ohio 43040 Account Executive 513-642-3936 General Telephone 1300 Columbus-Sandusky Ave, Marion, Ohio 43302 614-382-7712 2 ACKNOWLEDGEMENTS . T.he Union County 9 -1-'1 Technical Advisory Committee thanks the follow i ng individuals for their assistance in the preparation of this 9-1-1 Implementation Plan, Ernie Bumgarner, Commissioner Union County . Rick Collins, Fire Chief City of Marysville Lee .Cox, Police Chief Village of Richwood Edsel Dotson, Fire Chief Leesburg Township Deurelle Gabriel, Jr. , Fire Chief Union Township Glenn Irwin, Commissioner Union County Robert Koetz, Police Chief Village of Plain City John Parr, Asst. Fire Chief City of Marysville Virgil Poling, Fire Chief Liberty Township Warren Reese', Fire Chief Village of Richwood Lloyd Segner, Asst. Fire Chief Liberty Township 3 - INTRODUCTION A sophis~icated, reliable communications network is an important part of any public safety service. Without rapid and accurate gathering and relaying of information, dollars spent on public safety equipment and training may be wasted, Rapid response to emergency si tuations may mean the difference between life and death, between minor injury and major injury, or between the total loss of a structure and the saving of that structure. . As our society progresses, technology improves and becomes more sophisticated. Elected and appointed officials must maintain familiarity with improving technology as it relates to their areas of responsibility. _ Whenever implementation of such improved technology becomes justifiable," such officials must make every effort to implement the improved technology, Nearly half of the United States, including Ohio, has determined that 9-1-1 emergency telephone systems, where technically and economically feasible, represent a major state-of-the-art improvement in the integration of communications among public safety services and between them and the public they serve, Ohio House Bill 491 was signed by Governor Richard F. Celeste on June 8 , 1985. The law provides for the voluntary means of establishing 9-1-1 systems in Ohio counties, The law defines the requirements and general guidelines for developing a 9-1-1 IMPLEMENTATION PLAN, This plan has been prepared in accordance with those requirements and general guidelines, The Union County 9-1-1 Technical "Advisory Committee began meeting informally in November, 1986. On December 15, 1986, the Board of Commissioners of Union County passed a resolution which formally established the 9-1-1 Planning Committee and the 9-1-1 Technical Advisory Committee, Seven ( 7 ) meetings of the full Technical Advisory Committee were held, Smaller sub-committees held numerous other meetings. One sub- committee traveled to Michigan to observe a fully operational county-wide 9-1-1 facility. All Fire and Police Chiefs in Union County were given the opportunity to review the recommendations of this plan and to attend a meeting which was held on April 9, 1987. This 9-1-1 IMPLEMENTATION PLAN represents a six month effort by the Technical Advisory Committee and defines how, when, and where a 9- 1-1 system should be established in Union County. 4 - PRESENT SYSTEM DESCRIPTION At the present time public safety services within Union County are provided by: Service Provider Fire police EMS Dublin Fire X X Dublin Police X . Leesburg Township Fire X X Liberty Township Fire X X Marysville Fire X X Marysville Police X Mt. Victory Fire X X North Lewisburg Fire X X Ohio State Highway Patrol X Plain City Fire X X Plain City Police X Richwood Fire X X Richwood Police X Union County Sheriff X Union Township Fire X X West Mansfield Fire X X Union County public safety services are provided by the above agencies using numerous seven-digit numbers. Emergency callers must remember the various numbers or look th~m up in directories during stressful and confusing situations. Many emergency calls are directed to the wrong public safety service provider resulting in the loss of critical response time. Oftentimes emergency callers cannot provide understandable or accurate information to the dispatchers. The Union County Sheriff and the Ohio State Highway Patrol provide law enforcement services throughout Union County. The attached Exhibits A and B show the areas of Union County which are served by the various public safety services listed above. The Exhibits also show the approximate limits of all telephone exchanges which serve U~ion County. 5 9-1-1 SYSTEM~PTIOFS After much study the Technical Advisory Committee identifies the following options for providing public safety emergency communications in Union County: OPTION A. Do not implement 9-1-1 but maintain the present system. OPTION B. Implement a centrally dispatched Basic 9-1-1 emergency telephone system. OPTION C. Implement a centrally dispatched Enhanced 9-1-1 emergency telephone system. .- ' . .. -- OPTION A, Option A involves no action. Persons continue to use numerous seven digit numbers for emergency calls. Emergency communications continue as they currently are, OPTION B. Option B involves the implementation of a centrally dispatched Bas'ic 9-1-1 system. A Basic 9-1-1 system provides a simple 3-digit number for persons to call in case of em~rgencies. It eliminates the need to call the various seven digit numbers in emergency situations. Those numbers will still be necessary for non- emergency and business related calls. The 3-digit number is easier for all persons to remember and usually eliminates the need to look up ~elephone numbers in emergency situations. Basic 9-1-1 generally includes the following features: Called Party Hold, Called party hold enables the 9- 1-1 dispatcher to hold the telephone line of the caller open even if the caller hangs up. Rinqback. Ringback enables the 9-1-1 dispatcher to ring the telephone used to place a 9-1-1 call immediately after the caller hangs up. Forced Disconnect. Forced disconnect allows the 9-1- 1 dispatcher to disconnect a telephone call making the trunk lines available for other emergency calls (incoming and outgoing). One Button Transfer. The 9-1-1 dispatcher has' the ability to transfer callers to pre-programmed numbers by depressing a single button, 6 OPTION ~.!.. (Cont'd) An individual calling Basic 9-1-1 in an emergency is questioned by the dispatcher about the name, address, type of emergency, special information, etc. The dispatcher determines which public agency is responsible for responding to the specific emergency and dispatches the proper public safety service provider. Basic 9-1-1 provides faster emergency notification time (approximately 80 seconds) than the present system. Central dispatching saves another 10-50 seconds. OPTION C. Option C'involves the implementation of a centrally dispatched Enhanced 9-1-1 system. As with Basic 9-1-1, Enhanced 9-1-1 provides a simple 3-digit number for persons to call in case of emergencies~ Enhanced 9- 1-1 also eliminateS the need to call the various seven digit numbers in emergency situations, however, the numbers will still be necessary for non-emergency and business related calls. The 3-digit number is easier for all persons to remember and usually eliminates the need to look up telephone numbers in emergency situations. Enhanced 9-1-1 generally includes the following: Automatic Number Identification - (ANI) The telephone number of the caller is displayed while the caller is in touch with the dispatcher. Automatic Location Information - (ALl) A video monitor displays information regarding the origin of an Enhanced 9-1-1 call. The ~onitor shows: 1- the date and time, 2 . the address from which the call is being made, " the name of the telephone subscriber at the above " . address, 4. the type of phone (residence, business , etc. ) 5 . the public safety service providers. for the address from which the call is being made, and 6. special information or considerations about the location from which the call is being made (for example: 65 year-old with heart condition, explosives stored in building, etc. ) . 7 RECOMMENDATIONS The Technical Advisory Committee (TAC) recommends the selection of Option C. Option C involves the implementation of an Enhanced 9-1-1 system for Union County. . SYSTEM DESIGN The Union County 9-1-1 System will include two ( 2 ) Public Safety Answering Points (PSAPs) . The Primary PSAP will be located in the Union County Sheriff's Department. The Secondary PSAP will be located in the Marysville Police Department. The Union County Sheriff's Department was selected for the Primary PSAP location because the department has dispatchers on duty 24 hours a day and receives the largest number of emergency calls in Union County. The Marysville Police Department was chosen for the Secondary, PSAP location because the dispatchers are also on duty 24 hours a day and the department receives the second largest number of emergency calls. State law requires all PSAP's to be operational 24 hours a day. Both PSAP's are centrally located within Union County. Having two PSAPs provides for a back-u,p answering point in case either of the PSAPs is incapacitated for some reason. Equipment malfunction, equipment repair or maintenance, fire, bomb threat, personnel strike, or other emergency could cause a PSAP to be inoperative. In such a circumstance 9-1-1 Galls will be diverted to the other PSAP. Both the Union County Sheriff's Department and the Marysville Police Department are presently equipped with back-up electrical sources. SYSTEM GEOGRAPHY All of Union County will be served initially by Union County 9- 1-1 except for the East Liberty, Byhalia/York, and Magnetic Springs telephone exchanges. Telephone equipment. in those exchanges lacks the necessary sophistication. The three exchanges contain about 630 telephone access lines. 9-1-1 service will be available in the future as the telepho!le equipment in those exchanges is upgraded. Those exchanges will be served by the central dispatching feature but will continue to utilize seven digit numbers. Union County contains approximately 11,260 telephone access lines. Approximately 94% of the Union County telephone access lines will be served initially by 9-1-1. 9 DI~?ATCHING - Calls routed to the Primary PSAP (Union County Sheriff's Department) will be answered and dispatched by county dispatchers except as follows: 1- Fire and EMS calls within the City of Marysville fire district will be transferred to the Secondary PSAP for dispatching. 2 . Fire and EMS calls within the following fire districts will be relayed by telephone or radio to those districts for dispatching: Mt, Victory West Mansfield North Le-..Jisburg Calls routed to the Secondary PSAP (Marysville police Department) will be answered and dispatched by city dispatchers. Highway patrol calls routed to either the Primary PSAP or the Secondary PSAP will be answered and relayed by telephone or radio to the Delaware Highway Patrol post for dispatching, NOTE: The following callers will have to give their telephone numbers to the 9-1-1 dispatchers in order to make avai.lable the Automatic Location Information: 1- Callers in Madison County outside the Plain City Corporation limits,. 2. Callers in Un.ion 'County within the East Liberty, Byhalia/York, and Magnetic Springs telephone exchanges, and 3. Callers in Union County with "party line" telephone service, Approximately 13% of the Union County telephone access lines are "party lines". MISDIRECTED CALLS Misdirected calls can occur in five ( 5 ) ways: 1. A caller dials 9-1-1 for a non-emergency situation. In that event the 9-1-1 dispatcher will advise the caller of the proper number and time to call. 2 . An emergency call is directed to the wrong Union County PSAP. When that happens the call will be transferred to the proper Union County PSAP for dispatching. 11 - MISDIRECTED CALLS (Cont'd) 3, The wrong emergency service provider is dispatched to the scene of the emergency. If the wrong provider is at the scene or enroute to the scene, such provider responds until the correct provider is dispatched and on the scene, 4 . 9-1-1 calls from outside Union County are routed to a Union County PSAP. In this instance the call is relayed to the proper county by telephone or radio. 5. 9-1-1 calls from inside Union County are routed to a PSAP outside Union County. Such calls are relayed as in 4 above. The Union County Sheriff shall develop standard operating procedures to deal systematically with misdirected calls. In no case shall emergency callers be instructed to hang~up and call agai!l' PSAP DESIGN The Primary PSAP and Secondary PSAP shall be provided with identical equipment. Each PSAP shall have at least two ( 2 ) positions with a minimum of three ( 3 ) telephone trunk lines serving each.. Each PSAP shall have it's own data base for storing identical information for the entire county. Each PSAP position shall have the required keyboard, display, telephone, printer, console, etc. Each PSAP shall have the following capabilities: 1 . Automatic number identification 2, Automatic location information including special information 3, One-button transfer 4. Called party hold .. 5, Forced disconnect 6. Ringback 7. Call detail printer TELEPHONE NETWORK DESIGN United Telephone, General Telephone and Ohio Bell shall provide the necessary equipment to selectively route 9-1-1 calls and seven digit emergency calls as specified in this Implementation Plan. 12 -' - TELEPHONE NETWORK DESIGN (Cont'd) All public safety service providers are required by law to maintain their present seven-digit emergency number. The telephone network shall be designed such that these seven-digit emergency numbers for all public safety service providers wi thin Union County (including those in Plain City) will ring into the Primary PSAP and the Secondary PSAP. Costs associated with such seven-digit numbers shall be paid as local costs from the Union County 9-1-1 Fund. United Telephone will be the lead company and will be responsible for. all connections to the PSAPs. All three ( 3 ) telephone companies are responsible for the integration of their ne~works and for providing the 9-1-1 capabilities. NETWORK COSTS The respective telephone companies are responsible for the network costs associated with routing the 9-1-1 calls to the PSAPs. The network costs are assessed per access line and are charged by each telephone company on the company's monthly telephone bill to each customer. The network costs are approximate and are estimated in the range of $0.90 to $1.20 per access line per month. For a single line customer the annual cost will be in the range of $10.80 to $14.40 per year. Customers in the East Liberty, Byhalia/York, and Magnetic Springs telephone exchanges will not be charged for network costs until 9-1-1 service is available. LOCAL COSTS All costs listed below are local costs and must be paid for through local revenues. The costs have been est.imated based on input from equipment suppliers, telephone companies, the Union County Sheriff, and the City of Marysville. The costs listed as annual costs are based on a .5 year average (see Exhibit D) . The local costs include both PSAPs and are estimated as follows: '* 1. PSAP equipment $130,000 '* 2. PSAP installation 15,000 '* 3. Telephone installations 12,000 '* 4. Office renovation 16,000 '* 5. Data base loading (initial) 15,000 * 6. Other equipment 25,000 7. PSAP maintenance 16,000 (annual) 8. Telephone costs 17,000 (annual) 9. Training included in 11 10. Database updating included in 11 11- 9-1-1 dispatching 135,000 (annual) wages direct labor overhead Total estimated initial costs ( '* items 1 - 6) $209,000. 13 UNION COUNTY 9-1-1 FUND BUDGET The Union County 9-1-1 Fund annual operating budget shall be administered by the Union County Sheriff. The budget shall be approved a~nually by the Union County Commissioners. Operational, maintenance, and equipment costs which are not paid directly from the Union County 9-1-1 Fund shall be reimbursed to the Union County Sheriff or to the City of Marysville. All monies earned for dispatching for callers outside Union .,County shall be credited to the Union County 9-1-1 Fund. UNION COUNTY 9-1-1 ADVISORY BOARD The Technical Advisory Committee recommends the formation of a Union County 9-1-1 Advisory Board. The Advisory Board shall meet bi-monthly. . The Advisory Board shall be composed of the following eleven (11 ) individuals: Union County Sheriff Marysville Police Chief Marysville Fire Chief Richwood Police Chief Richwood Fire Chief Plain City Police Chief Plain City Fire Chief Leesburg Township Fire Chief Liberty Township Fire Chief Union Township Fire Chief Union County Disaster Services Director The Chairman of the Technical Advisory Committee shall also serve on the Advisory Board for the first two ( 2 ) years after the Advisory Board is formed. The Advisory Board shall: 1 . observe the operation of each PSAF on at least a semi-annual basis, 2. discuss any problems which may develop with the 9-1-1 operation, 3. provide suggestions to the Union County Sheriff and the Marysville Police Chief for improving 9-1-1 operations, 4 . make recommendations to the Union County Sheriff on the purchase of 9-1-1 related equipment, 5. annually review "the maintenance and operational costs of each PSAP and recommend the amount of the 9-1-1 dispatching cost reimbursement, .- 6. establish minimum training guidelines for all 9-1-1 dispatchers and review such guidelines annually, and 7. review standard operating pro::edures for the 9-1-1 operation. 1 c: TIMETABLE After adoption by the Planning Committee this Implementation Plan must be submitted to the legislative authority of every political subdivision within Union County. Each political subdivision has up to sixty (60) days to approve or disapprove this plan and to notify the Board of Commissioners of Union County of it's action. Failure of a political subdivision to act on the plan or to notify the Board of Commissioners within the 60 day period shall be deemed as disapproval of the plan. The Implementation Plan shall become effective when the following entities have approved the plan: - 1. Board of .Commissioners of Union County, 2 . the legislative authorities of municipal corporations and townships that contain at least sixty (60) percent of Union County's population. Upon approval of this plan the Board of Commissioners shall cause the recommended property tax levy to be placed before the voters on the next election ballot. Upon approval of the property tax levy the Union County Commissioners shall send to the affected telephone utilities a copy of the approved Implementation Plan and a letter of implementation intent. Tl)e Union County Sheriff shall prepare the detailed specifj,ca~ions for. the va-r ious needed equipment and shall select and purchase the equipment. Competitive bidding is not required but is encouraged where possible.. Following the approval of the property tax levy the Union County Advisory Board shall be convened to assist the Union County Sheriff with the equipment specification and selection process. The Union County 9-1-1 system shall be implemented within the shortest time frame possible following the approval of the property tax levy. PUBLIC AWARENESS PLAN After the Union County 9-1-1 property tax levy is passed, a public awareness campaign must be established. The Technical Advisory Committee will be responsible for developing the public awareness campaign. The campaign will consider the following: 1. radio announcements, 2. newspaper announcements, 3. direct mail information and instruction, 4. decals on emergency vehicles, 5. school educational programs, and 6. public and organization meetings. 16 . . ES'I'IMA'1'ED ANNUAL 9-1-1 COSTS 5-YEAR YEAR 1 2 3 4 5 AVf!RAGE DEBT SERVICE $ 48,000 $ 48,000 S 48,000 $ 48,000 $ 48,000 $ 48,_.Jl PSAP MAINl'ENANCE 15,000 15,500 16,000 16,500 17,000 16,001 TELEPHONE COSTS 16,000 16,500 17,000 17,500 18,000 17 , ()()I DISPATCHING COSTS 124,000 129,500 135,000 140,500 146,000 135, ()()I CX>NI'INGENCY >>DUNI' (5%) 5,000 5,000 5,000 5;000 5,000 5 , 00l TOTALS $208,000 $214,500 $221 ,000 $227,500 $2~4;000 $221, 00l EXHIBIT 0 ESTIMATED ANN"JAL 9-1-1 COS"I': . 9-1-1 DISPATCHING COSTS Based on a 5 year average the 9-1-1 dispatching costs are estimated as follows: Average Annual wages after 9-1-1 Union County Sheriff $150,000 Marysville police Department 75,000 Direct labor overhead (50%) Union County Sheriff 75,000 Marysville Police Department 37,500 . Total dispatching cost Union County Sheriff 225,000 Marysville Police Department 112,500 Estimated percentage of cost attributable to 9-1-1 Union County Sheriff 50% Marysville Police Department 20% Total dispatching cost attributable to 9-1-1 Union County Sheriff $112,500 Marysville Police Department 22,500 ESTIMATED AVERAGE ANNUAL 9-1-1 DI~PATCHING COSTS $135,000 (reimpursed to the Union County Sheriff or Marysville Police Department) EXHIBIT E 9-1-1 DISPATCHING COSTS .. .=: /"!> . - ~ Of t . . . . . . . . .." . . . . . .. - . . - . . . . . '. #".- . . . - . .. -- -, I -. , . - - -- ~ . 1- - . . . ~(tI . .t ~ ~ . l\ ~ "'- " ~.~ . ~; .... ... .....- ""- " . t)D.1 ~.~ . ...... . #' ~; :~ .~ ... J----;::4_ f'~ 1'- b 5/3 \!t ~ j- ~ . :-;'/3 . . . . .,......... - .. "- . . . . ...... . . . ,. . . . , . ... " ." .' . -.. .. ..-'. ///t/on I - . ~tI''''. ". , tniq .,' , ~~ . . '. ,,- ., . ~. '. - "'- lJ\..... .-t: e . .:::: ~~ . ~- " . :-<1 ~" '1 ~:J '0 -{. 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