HomeMy WebLinkAboutResolution 43-13RECORD OF RESOLUTIONS
Inc.. Form No. 30045
43 -13
Resolution N o. P 20
A RESOLUTION AUTHORIZING THE CITY MANAGER
TO ENTER INTO AN AGREEMENT WITH THE CITY OF
HILLIARD TO PROVIDE DISPATCHING SERVICES
FOR THE CITY OF HILLIARD DIVISION OF POLICE
WHEREAS, the City of Hilliard ("Hilliard') desires to contract with the City of
Dublin ("Dublin'l for dispatching services for the Hilliard Division of Police; and
WHEREAS, Dublin is able to furnish to Hilliard such dispatching services and it is
in the best interests of Dublin to do so; and
WHEREAS, Dublin desires to execute an agreement in a substantially similar
form to the attached Exhibit "A."
NOW, THMEFORE, BE IT RESOLVED by the Council of the City of Dublin, State
of Ohio, '_ of the elected members concurring that:
Section 1. Dublin City Council authorizes the City Manager to execute an
agreement in a substantially similar form to the attached Exhibit "A" with the City
of Hilliard, Ohio for dispatching services.
Section 2. The Resolution shall be effective upon passage in accordance with
Section 4.04(1) of the Revised Charter.
Passed this l�► day of 2013.
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Mayor — Pry ing Officer
ATTEST:
Clerk of Council
i
0
Office of the City Manager
5200 Emerald Parkway • Dublin, OH 43017 -1090
City of Dublin Phone: 614 - 410 -4400 • Fax: 614 - 410 -4490
To: Members of Dublin City Council
From: Marsha I. Grigsby, City Manager V4. 1 b._
Date: August 8, 2013
Initiated By: Heinz von Eckartsberg, Chief of Police
Memo
Re: Resolutions 43 -13 and 44 -13 - Dispatching Contracts with Hilliard and Norwich
Township
Background
Attached for your consideration are Resolutions 43 -13 and 44 -14, authorizing the City Manager
to enter into an agreement with the City of Hilliard and Norwich Township, respectively, for the
purpose of providing dispatching services for the Hilliard Police Department and the Norwich
Township Fire Department. Staff has been meeting with Hilliard and Norwich Township since
late 2012 in response to their request for Dublin to provide them dispatching services. The
parties have reached agreement, and the contracts are submitted for your approval.
The City of Hilliard approached Dublin in 2012 and requested the parties explore the possibility
of Dublin providing dispatching services for both Hilliard and Norwich Township. Hilliard, which
has operated a public safety answering point (PSAP) for more than 25 years, is facing several
expensive technological upgrades in the next three years. Hilliard indicated they believed it was
more efficient and cost effective for them to partner with another PSAP to serve their
dispatching needs. As Dublin already serves as the first point of answer for 9 -1 -1 calls placed
by wireless phones in Hilliard, with the close response relationship Norwich Township has with
Washington Township, and because Dublin has already completed the radio and telephone
system upgrades needed by Hilliard, they believe the most logical partnership is with the City
of Dublin as their service provider.
With the passage of House Bill 360 during the 129"' Ohio Legislative Session, the legislature
directed that by 2018 there be no more than four funded public safety answering points in
Franklin County. Staff believes that by offering dispatching services to Hilliard and Norwich
Township, the City of Dublin is well positioned to be one of those four PSAPs in the county in
2018. Offering this service is consistent with Dublin City Council's strategic focus of working
collaboratively with other public entities to provide efficient, responsive and innovative local
government, including, when appropriate, a focus on shared - service delivery and strategic
partnerships. Staff also believes that the sharing of dispatching services improves the overall
public safety service level provided to all participating jurisdictions.
In these proposed agreements, dispatching staff would remain under the control of the existing
Dublin management structure and would continue to be housed at the Dublin Justice Center.
Services would be provided to Hilliard and Norwich Township in substantially the same way
dispatching services have been provided to Washington Township since 1990.
Memo re. Res. 43 -13 and 44 -14 — Dispatching Contracts
August 8, 2012
Page 2of2
Hilliard has given official notice to Norwich Township of their intent to close their
communications center and dissolve the existing dispatch contract in favor of contracting with
Dublin for service.
Staff has developed a billing formula that distributes the cost to operate the dispatching
functions of the communications center across all participants. The formula calculates the total
costs and then uses an annual analysis of call for service activity for each agency to determine
the amount each will be billed. The call for service counts are weighted, based on an average
amount of dispatcher involvement time for each type of call, to ensure equitable billing. Annual
fees will be calculated each year to ensure the costs to provide services are recovered and
each agency is billed their proportionate amount. By applying the billing formula to all
participants, Dublin expects a cost savings of approximately $400,000 in 2014. Future savings
will depend on the number of participants in the shared dispatching arrangement each year. It
is anticipated that adding participants to this arrangement will increase the overall savings
realized.
Approval of the agreement by the Norwich Township trustees is expected during a special
meeting they plan to hold in early August. If the agreement is approved by both entities,
dispatching services for the Norwich Township Fire Department would begin on or about
October 1, 2013. Initiating services for Norwich Township ahead of Hilliard ensures a smooth
and orderly transition. To provide these services, the addition of two Communication
Technicians and one Communications Supervisor will be needed. A funding request for the
costs associated with the additional staff will be brought forward in the near future.
On August 26, 2013, Hilliard City Council will introduce an ordinance to approve and fund the
contract. The Hilliard City Charter requires three readings for proposed ordinances, and
therefore they anticipate final approval at their September 23, 2013 meeting. If the agreement
is approved by both entities, dispatching services for Hilliard Police would begin on or about
January 13, 2014. In order to provide the services to Hilliard, the addition of three additional
Communication Technician positions will be needed. Staff will incorporate this funding request
as part of the 2014 operating budget request.
Staff is finalizing the terms of a renewal contract to continue to provide dispatching services to
Washington Township and should have that to Council for consideration within the next month.
Recommendation
Staff recommends approval of Resolutions 43 -13 and 44 -13 at the August 12 Council meeting.
5/20/2013 CITY OF DUBLIN EXHIBIT A
DISPATCHING PROPOSAL FOR NORWICH TOWNSHIP
FOR THE PERIOD 10/1/2013 - 12/31/2013
2012 Calls for Service
+/- Entity Specific Differences
2012 Actual Calls for Service
2012 Traffic Stops
2012 Mutual Aid Calls
2012 Fire Calls
2012 EMS Calls
Total
Dispatcher Involvement Formula
Fire Call for Service = 30 minutes
EMS Call for Service = 16.25 minutes
Mutual Aid Call = 6.25 minutes
Calls for Service = 5 minutes
Traffic Calls = 3 minutes
Dublin Police & Washington Twp. Fire Norwich Township Fire
24,547
24,547
-
6,505
-
504
932
948
656
2,983
3,421
35,487
5,009
103.81 Hourly Loaded Dispatcher Rate
1.73 Loaded Dispatcher Rate / Minute
51.91
Fire Call for Service Cost
28.12
EMS Call for Service Cost
10.81
Mutual Aid Call for Service Cost
8.65
Call for Service Cost
5.19
Traffic Call Costs
Prorated Amount:
October 1, 2013 -
December 31, 2013
$ 106,747
Dublin Police & Washington Twp. Fire
Norwich Township Fire
2012 Costs - Call for Service
$
212,352
$
2012 Costs - Traffic Stops
$
33,764
$
-
2012 Costs - Mutual Aid Calls for Service
$
5,282
$
10,078
2012 Costs -Fire Calls for Service
$
49,206
$
34,050
2012 Costs - EMS Calls for Service
$
83,868
$
96,182
Total 2012 Cost (based on calls)
$
384,472
$
140,310
Total Cost for Services
2013 Cost of Dispatching
$
1,597,000
Includes 5% Contingency
2012 Total Calls for Service
40,496
Cost Per Call
$
39.44
Cost
based on Calls (Using Dispatcher
2013 Funding
Involvement Formula)
Dublin/Washington Township
$
384,472
$
1,170,013
Norwich Township
$
140,310
$
426,987
$
524,782
$
1,597,000
Factor
3.043
Prorated Amount:
October 1, 2013 -
December 31, 2013
$ 106,747
7/19/2013
2012/2013 Calls for Service
+/- Entity Specific Differences
2012/2013 Actual Calls for Service
2012/2013 Traffic Stops
2012/2013 Mutual Aid Calls
2012/2013 Fire Calls
2012/2013 EMS Calls
Total
Dispatcher Involvement Formula
Fire Call for Service = 30 minutes
EMS Call for Service = 16.25 minutes
Mutual Aid Call = 6.25 minutes
Calls for Service = 5 minutes
Traffic Calls = 3 minutes
2012 Costs - Call for Service
2012 Costs - Traffic Stops
2012 Costs - Mutual Aid Calls for Service
2012 Costs - Fire Calls for Service
2012 Costs - EMS Calls for Service
Total 2012 Cost (based on calls)
Total Cost for Services
2013 Cost of Dispatching
2012 Total Calls for Service
Cost Per Call
CITY OF DUBLIN
EXHIBITA
DISPATCHING PROPOSAL FOR NORWICH TOWNSHIP AND CITY OF HILLIARD
FOR THE PERIOD 1/1 /2014 - 12/31/2014
Dublin Police & Washington Twp. Fire Norwich Township Fire
Hilliard Police
23,508
23,531
23,508
23,531
5,927 -
6,646
533 847
-
919 613
-
3,060 3,252
-
33,947 4,712
30,177
103.81 Hourly Loaded Dispatcher Rate
1.73 Loaded Dispatcher Rate/ Minute
$ 51.91 Fire Call for Service Cost
$ 28.12 EMS Call for Service Cost
$ 10.81 Mutual Aid Call for Service Cost
$ 8.65 Call for Service Cost
$ 5.19 Traffic Call Costs
Dublin Police & Washington Twp. Fire Norwich Township Fire
Hilliard Police
$ 203,364 $
$ 203,563
$ 30,764 $
$ 34,496
$ 5,586 $ 9,159
$ -
$ 47,701 $ 31,818
$ -
$ 86,033 $ 91,431
$ -
2,096,000 Includes 5% Contingency
38,659
54.22
Cost based on Calls (Using Dispatcher 2014 Funding (Estimate)
Involvement Formula)
Dublin /Washington Township $ 373,447 $ 1,052,199
Norwich Township $ 132,407 $ 373,062
Hilliard Police $ 238,059 $ 670,739
$ 743,913 $ 2,096,000
Factor 2.818
DISPATCHING COMMUNICATION SERVICES AGREEMENT
Agreement to provide Dispatching Communication Services ( "Agreement ") for
the City of Hilliard ( "Hilliard "), an Ohio Municipal Corporation, by the City of Dublin
( "Dublin "), an Ohio Municipal Corporation, is made and entered into on
1 2013.
RF.CITAI.S
WHEREAS, being proponents of sharing and streamlining government services,
Hilliard and Dublin have spent considerable energy and resources exploring the
possibility of sharing dispatching communication services for their safety forces; and
WHEREAS, having performed due diligence in ascertaining present and future
capabilities of their respective dispatching communication services, including current
and projected needs and capabilities of each, Hilliard has determined that the best
interest of its citizens will be served in contracting with Dublin to provide dispatching
communication services for its police division; and
WHEREAS, Dublin warrants that it is capable and has the capacity and
resources to provide dispatching communication services through its communications
center, and that it will promptly train and equip additional staff as needed to provide
services under this Agreement; and
WHEREAS, the Parties desire to enter into and execute this Agreement for
Dublin to provide Hilliard dispatching communication services; and
WHEREAS, the Council for Dublin by Resolution No. 43 -13, passed
, 2013 authorized the City Manager to enter into and execute, on behalf
of Dublin, this Agreement with Hilliard to furnish such communication services; and
WHEREAS, the Council for Hilliard by Ordinance No. passed
2013 authorized the Safety Director to enter into and execute, on
behalf of Hilliard, this Agreement with Dublin to furnish such communication services;
and
NOW, THEREFORE, made and entered into this the day of
2013, by and between Dublin and Hilliard witnesseth.
I. PUBLIC SAFETY COMMUNICATION SERVICES
A. Hilliard acknowledges that Dublin currently provides public safety dispatching
communication services (the "Dispatching Communication Services ", and as
further defined below) to other public entities and, during the term of this
Agreement and/or any extensions thereof, Dublin may provide similar services to
other public entities in a manner whereby demand for the Services does not
exceed capacity.
B. Dublin shall furnish the facilities, personnel and equipment for the purpose of
providing Dispatching Communication Services to the Hilliard Division of Police.
Communication Services shall include, but not be limited to:
(1) Police and emergency communications including, but not limited to radio,
telephone (emergency, E -911, non - emergency) and computer (mobile data
terminal) operations and associated applications; and
(2) Providing Hilliard access to Dublin's computer aided dispatch ( "CAD ")
network for the purpose of accessing CAD call reports. This access shall
be available at all Hilliard stations; and
(3) Providing Dublin CAD printout to each Hilliard station for each call for
service received by Dublin; and
(4) Representing Hilliard at all Franklin County E -911 PSAP meetings; and
(5) Maintaining the E -911 master street address guide for all areas located in
Hilliard; and
(6) Performing other services as may from time to time be mutually agreed by
the Parties.
C. Additionally, the Parties agree as follows:
(1) Dublin shall provide twenty -four (24) hour a day Dispatching
Communication Services for Hilliard including radio dispatch, telephone
(E911 and non - emergency call for service lines) and computer aided
dispatch service; and
(2) Dublin shall receive all calls and communicate the message or internal
requests to the Hilliard Division of Police in accordance with generally
acceptable procedures for dispatching and in accordance with such
procedures prescribed by the Hilliard Division of Police and/or Dublin,
such procedures may be amended from time to time in writing by the
Parties; and
(3) Dublin shall answer the Hilliard police radio and communicate the
message or internal requests to the Hilliard Division of Police in
accordance with generally acceptable procedures for dispatching and in
accordance with such procedures prescribed by the Hilliard Division of
Police and/or Dublin such procedures may be amended from time to time
in writing by the Parties; and
K
(4) Dublin shall maintain a written and/or electronic log of all
communications referred to in (1) through (3) above. Such log shall be
transferred to the Hilliard Division of Police in accordance with written
procedures prescribed by the Hilliard Division of Police; and
(5) Dublin shall continue its policy of handling radio calls in priority order
without regard to whether the call is related to police, fire or emergency
medical activity or from which community the calls originate; and
(6) Dispatchers will be periodically available, as mutually agreeable, for
training purposes, as the Parties agree that professional development and
training is a priority in order to provide quality and dependable
Dispatching Communication Services; and
(7) Dublin shall provide Ohio LEADS/NCIC inquiry service for qualified and
approved Hilliard law enforcement officials; and
(8) Dublin shall provide on scene Incident Dispatch Team services for large
scale emergency events whenever possible when requested by Hilliard.
II. STAFFING
A. Dublin and Hilliard shall routinely prescribe dispatching procedures in,
respectively, the Dublin communication center policies and procedures and the
Hilliard police dispatching guidelines.
B. Hilliard is solely responsible for providing police and other emergency services
for the residents, public officials, business entities and other individuals in
Hilliard. Hilliard, at its sole discretion, is responsible for determining the proper
allocation of the equipment, personnel and all other resources for providing police
and other emergency services.
C. While Dublin maintains sole discretion and oversight in determining the
appropriate allocation of personnel and all other resources for providing
Dispatching Communication Services, it is Dublin's intention to do so in a
manner that provides reliable and dependable services to Hilliard and Dublin
under this Agreement.
D. Dispatching shall be performed only by qualified individuals hired by Dublin. In
its continuing effort to provide quality services, Dublin represents that its
communication center is accredited with its police department through CALEA.
Dublin shall immediately notify Hilliard if this accreditation is suspended, lost or
otherwise revoked.
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III. EQUIPMENT
A. Dublin shall maintain the central dispatch computer and other Dublin equipment
in good working order and repair.
B. Dublin shall have sole discretion and oversight in determining the appropriate
allocation of equipment and all other resources for providing Dispatching
Communication Services under this Agreement; provided, however, that the
Parties acknowledge and agree that funding upgrades to current systems and
equipment, and/or the purchase and funding of new systems and equipment
requires the availability of funds and the planning therefore. To that end, the
Parties agree that working committees established for the purposes of entering
into this Agreement (Executive, Fire/EMS Operational and Law Enforcement
Operational committees) shall continue to meet as needed during the initial Term,
and any extensions thereof, of this Agreement to ensure a smooth transition and
implementation of this contracted service. In order to cooperatively plan for future
capital needs, Dublin shall provide Hilliard with its five -year capital improvement
plan and budget on a yearly basis, and any mid -year amendments or supplements
thereto.
C. Hilliard, at its sole expense, shall assume all responsibility for Hilliard mobile
radio equipment and shall pay any expenses, fees or other charges required to
render it compatible so that Hilliard equipment will properly interface with the
Dublin dispatch center.
IV. PAYMENT
A. The Parties agree that payment for the services hereunder shall be based upon an
annual draft joint dispatch budget ( "Joint Dispatch Budget ") that will be prepared
by Dublin no later than October 1 St of each year of the original term of this
agreement and/or any extensions thereof. The Joint Dispatch Budget shall be
calculated based upon the calls for service data from the prior period beginning
July 1 St of the previous year and ending on June 30 of the current year.
B. Invoices for the annual costs as determined by the Joint Dispatch Budget shall be
billed by December 31 for the upcoming year. Invoices shall be paid by January
31 st
C. Invoices for additional personnel for Hilliard special events shall be due upon
receipt.
V. CHANGES IN SERVICE AND SPECIAL EVENTS
A. Any significant change, as deemed necessary by Dublin at its sole discretion, to
the existing service area or change in the scope of Dispatching Communication
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Services to be provided hereunder, is subject to good faith re- negotiation and
mutual written agreement of both Parties.
B. Wherever possible, Hilliard will notify Dublin of any planned special events thirty
(30) days in advance. If extra personnel are requested by Hilliard to handle the
workload of the event, Hilliard agrees to reimburse the Dublin for the direct cost
for providing the additional services. A direct cost is defined as actual equipment
and personnel costs including salary and overtime expenses.
VI. TERM
A. This Agreement shall commence on January 1, 2014 and end on December 31,
2016 unless otherwise terminated earlier, as provided for herein. In is anticipated
that Dublin will begin providing Dispatching Communication Services on or
about January 13, 2014. Dublin and Hilliard may terminate this Agreement,
without penalty or obligation, at the expiration of its original term or any
extension thereof.
B. During the original term of this Agreement and any extensions permitted
hereunder, the Parties agree that they will meet and discuss the development
and/or possible cost sharing of any new communications and/or technological
improvements that would be beneficial to both Parties.
VII. RENEWAL AND TERMINATION
A. This Agreement may be renewed or extended for additional periods of three (3)
years upon mutual agreement of the Parties, pursuant to the following process:
(1) If Hilliard seeks an extension of the term of this Agreement it shall submit,
in writing, a request to Dublin to extend this Agreement at least one
hundred and eighty (180) days prior to the expiration of the original term
and/or any previously approved extension.
(2) Dublin shall be required to approve or disapprove, in writing, any request
for an extension within sixty (60) days of receipt, with the understanding
that disapproving an extension may cause hardship on Hilliard, as the
services provided herein are not a market commodity that Hilliard can
easily replace. Upon disapproving an extension, Dublin shall work with
Hilliard so that it can transition to a new Dispatching Communication
Services provider in a professional and efficient manner. Dublin agrees to
provide Hilliard a reasonable period of time, as agreed to by the Parties, in
order to make this transition, including payment (or credit) of any pro-
rated costs, at a rate equal to the most recent costs, for this transition
period. The costs for the transition period may be increased if the
transition period exceeds six (6) months.
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B. If this Agreement is extended for an additional three (3) year term, the costs for
the Communication Services shall be based upon the annual Joint Dispatch
Budget.
C. Either Party, at its sole discretion, shall have the right upon one (1) year written
notice to terminate this Agreement without penalty.
D. In the event of a breach of any provision of this Agreement, either Party may
terminate this Agreement, if following written notice to the breaching Party, said
breaching Party fails to immediately attempt to remedy such material breach
within the time period stated in the notice. Attempts to remedy shall timely be
communicated to the other Party.
VIII. AMENDMENT AND JURISDICTION
A. It is understood and agreed that this Agreement may not be changed, modified, or
altered except by an instrument, in writing, signed by both Parties and executed in
accordance with the laws of the State of Ohio.
B. Any controversy or claim, whether based upon contract, statute, tort, fraud,
misrepresentation or other legal theory, related directly or indirectly to the
Agreement, whether between the Parties or of any of the Parties employees,
agents, or volunteers will be resolved under the laws of the State of Ohio, in an
appropriate court in Franklin County, Ohio.
IX. LIABILITY AND INSURANCE
A. Dublin shall secure and maintain, at its own expense, General Liability insurance
in an amount not less than One Million Dollars ($1,000,000.00) per occurrence.
Dublin shall also have property insurance coverage to cover the loss and
replacement of all Dublin communication equipment and systems that are
required in order to provide Dispatching Communication Services hereunder. The
General Liability Certificate shall clearly reflect that the City of Hilliard is an
"Additional Insured ".
B. Hilliard shall secure and maintain, at its own expense, General Liability insurance
in an amount not less than One Million Dollars ($1,000,000.00) per occurrence.
All such Certificates shall clearly reflect that the City of Dublin is an "Additional
Insured ".
C. Certificates showing the above referenced insurance in at least the above specified
minimum amounts shall be furnished to, and approved by the respective Parties,
upon commencement of this Agreement and/or any extension thereof. The Parties
shall notify each other of any change in, or cancellation of, any insurance policy
that is in effect during the original term or any extension of this Agreement.
Cel
D. Costs to be paid by Hilliard to Dublin for the Communication Services shall be as
appropriated and authorized legislatively by Hilliard City Council.
IN WITNESS WHEREOF, the City of Dublin and City of Hilliard have set their hands
by their authorized representatives on the day, month and year first written above.
CITY OF DUBLIN, OHIO
By:
Marsha I. Grigsby, City Manager
CITY OF HILLIARD, OHIO
Donald J. Schonhardt
Safety Director
Approved as to form:
Stephen J. Smith, Law Director
By:
Tracy L. Bradford, Law Director
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