HomeMy WebLinkAboutResolution 74-25RECORD OF RESOLUTIONS
BARRETT BROTHERS - DAYTON, OHIO Form 6301
74-25 Resolution No. Passed -
AUTHORIZING THE CITY MANAGER TO ENTER INTO
AN AGREEMENT WITH NORWICH TOWNSHIP TO
CONTINUE TO PROVIDE DISPATCHING SERVICE FOR
THE NORWICH TOWNSHIP FIRE DEPARTMENT
WHEREAS, Norwich Township desires to continue to contract with the City of
Dublin (“Dublin”) for dispatching service for the Norwich Township Fire
Department; and
WHEREAS, Dublin is able to furnish to Norwich Township such dispatching
services and it is in the best interest of Dublin to do so; and
WHEREAS, Dublin desires to execute the attached agreement.
NOW, THEREFORE, BE IT RESOLVED by the Council of the City of Dublin,
State of Ohio, ly of its elected members concurring, that:
Section 1. Dublin City Council authorizes the City Manager to execute the
attached agreement with Norwich Township for dispatching services.
Section 2. This Resolution shall be effective upon passage in accordance with
Section 4.04(a) of the Revised Charter.
v Passed this a day of December , 2025.
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Mayor - Presiding Officer
ATIEST:
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To: Members of Dublin City Council
From: Megan O’Callaghan, City Manager
Date: December 2, 2025
Initiated By: Chief of Police Justin Páez
Deputy Chief of Police Greg Lattanzi
Re: Resolutions 71-25 through 74-25 – Authorizing the City Manager to Enter Into
Agreements with Washington Township, Norwich Township, City of Hilliard and
City of Worthington for Dispatching Services
Background
Presented for Council’s consideration are Resolutions 71-25 through 74-25, authorizing the City
Manager to enter into renewal contracts with Washington Township, Norwich Township, the City of
Hilliard, and the City of Worthington for the continued provision of public safety dispatching
services. These contracts extend dispatch services for the Washington Township Fire Department,
Norwich Township Fire Department, Hilliard Division of Police, and Worthington Police
Department/Division of Fire & EMS. The renewed agreements will continue these partnerships
through December 31, 2028.
The Northwest Regional Emergency Communications Center (NRECC) serves as the primary public
safety dispatch center for Dublin, Hilliard, Upper Arlington, Worthington, Washington Township,
and Norwich Township. Established in 2013, when Dublin, already providing dispatching services to
Washington Township, expanded to serve Norwich Township Fire and became Hilliard’s primary 9-
1-1 answering point. Hilliard Police joined in 2014, Upper Arlington Fire in 2017, Upper Arlington
Police in 2018, and Worthington Police and Fire in 2020. Today, NRECC supports an area of more
than 55 square miles and approximately 145,000 residents. As one of six wireless public safety
answering points (PSAPs) in Franklin County, NRECC also serves as the primary answering point
for wireless 9-1-1 calls originating in northwest Franklin County. These long-standing partnerships
reflect a collaborative commitment to delivering exceptional public safety communications. NRECC
has maintained its Commission on Accreditation for Law Enforcement Agencies (CALEA)
accreditation since 2018 receiving re-accreditation status in 2022 and recently successfully
completed the CALEA on-site assessment to achieve re-accreditation in March of 2026.
On September 26, 2025, City Manager Megan O’Callaghan, Chief Justin Paez, CFO Matt Rubino,
and Deputy Chief Greg Lattanzi hosted executives from our partner agencies at the Justice Center
to discuss NRECC operations. The discussion highlighted the strength of our interagency
relationships and our shared dedication to high-quality emergency communications services. The
meeting included an overview of NRECC’s organizational structure, staffing, billing methodology,
call-volume trends, performance metrics, and strategic direction. Partner feedback and
perspectives were instrumental in helping shape future priorities. Additionally, we provided City
officials and agency leaders with an overview of the billing model. NRECC’s annual operating
budget is developed each summer by the Police and Finance Departments, with input from partner
agencies through their representatives on the NRECC Executive Committee. Dispatching fees are
Office of the City Manager
5555 Perimeter Drive • Dublin, OH 43017
Phone: 614.410.4400 Memo
Memo re. Resolutions 71-25 through 74-25 Authorizing the City Manager to Enter Into Agreements with
Washington Township, Norwich Township, City of Hilliard and City of Worthington for Dispatching Services
December 2, 2025
Page 2 of 2
calculated based on the total number of calls for service received by each agency from July 1 of
the prior year through June 30 of the current year. Beginning in 2024, a three-year rolling average
of service calls was introduced to provide a more stable and representative basis for allocating
dispatching costs.
The partner meeting also offered us an opportunity to gather feedback on the current NRECC
contracts and to outline goals for future agreements, with an emphasis on consistency in both the
billing structure and contract cycles. Washington Township’s previous contract included a fixed
cost with a 5% annual increase over three years; after consultation with Washington Township
and the Finance Department, we are moving all partner agencies to a uniform billing structure to
ensure equitable and consistent service charges. Additionally, due to NRECC’s phased growth,
partner contract terms do not currently align. Upper Arlington’s contract is scheduled to expire on
December 31, 2026. Our intent is to bring Upper Arlington onto the same contract cycle as all
other partner agencies by entering into a two-year agreement in 2026, aligning its contract
expiration with the others.
Recommendation
Staff recommend Council approval of Resolutions 71-25 through 74-25.
DISPATCHING COMMUNICATION SERVICES AGREEMENT
This Agreement to provide Dispatching Communication Services (“Agreement”) for
Norwich Township (“Township”) Fire Department, an Ohio Political Subdivision, by the
City of Dublin (“Dublin”), an Ohio Municipal Corporation, is made and entered into on
December ____, 2025.
RECITALS
WHEREAS, being proponents of sharing and streamlining government services,
the Township and Dublin have spent considerable energy and resources exploring the
possibility of sharing dispatching communication services for their safety forces; and
WHEREAS, having performed due diligence in ascertaining present and future
capabilities of their respective dispatching communication services, including current and
projected needs and capabilities of each, the Township has determined that the best interest
of its citizens will be served in contracting with Dublin to provide dispatching
communication services for its Fire Department; and
WHEREAS, Dublin warrants that it is capable and has the capacity and resources
to provide dispatching communication services through its communications center, and
that it will promptly train and equip additional staff as needed to provide services under
this Agreement; and
WHEREAS, the Parties desire to enter into and execute this Agreement for Dublin
to provide the Township dispatching communication services; and
WHEREAS, the Dublin City Council by Resolution No. _____ passed December
_____ 2025 authorized the City Manager to enter into and execute, on behalf of Dublin,
this Agreement with the Township to furnish such communication services; and
WHEREAS, the Township Trustees by Motion passed _____________, _____
2025 authorized the Township Trustees to enter into and execute, on behalf of the
Township, this Agreement with Dublin to furnish such communication services; and
NOW, THEREFORE, made and entered into this the ______ day of December,
2025, by and between Dublin and the Township witnesseth.
I. PUBLIC SAFETY COMMUNICATION SERVICES
A. The Township acknowledges that Dublin currently provides public safety
dispatching communication services (the “Dispatching Communication Services”,
and as further defined below) to other public entities and, during the term of this
Agreement and/or any extensions thereof, Dublin may provide similar services to
other public entities in a manner whereby demand for the Services does not exceed
capacity.
B. Dublin shall furnish the facilities, personnel and equipment for the purpose of
providing Dispatching Communication Services to the Township Fire Department.
Communication Services shall include, but not be limited to:
(1) Fire and emergency medical service communications including, but not
limited to radio, telephone (emergency, E-911, non-emergency) and
computer (mobile data terminal) operations and associated applications; and
(2) Providing the Township access to Dublin’s computer aided dispatch
(“CAD”) network for the purpose of accessing CAD call reports. This
access shall be available at all Township stations; and
(3) Providing Dublin CAD printout to each Township station for each call for
service received by Dublin; and
(4) Representing the Township at Franklin County E-911 PSAP meetings; and
(5) Maintaining the E-911 master street address guide for all areas located in
the Township; and
(6) Performing other services as may from time to time be mutually agreed by
the Parties.
C. Additionally, the Parties agree as follows:
(1) Dublin shall provide twenty-four (24) hour a day Dispatching
Communication Services for the Township including radio dispatch,
telephone (E911 and non-emergency call for service lines) and computer
aided dispatch service; and
(2) Dublin shall receive all calls and communicate the message or internal
requests to the Township Fire Department in accordance with generally
acceptable procedures for dispatching and in accordance with such
procedures prescribed by the Township Fire Department and/or Dublin,
such procedures may be amended from time to time in writing by the
Parties; and
(3) Dublin shall answer the Township fire/EMS radio and communicate the
message or internal requests to the Township Fire Department in
accordance with generally acceptable procedures for dispatching and in
accordance with such procedures prescribed by the Township Fire
Department and/or Dublin such procedures may be amended from time to
time in writing by the Parties; and
(4) Dublin shall maintain a written and/or electronic log of all communications
referred to in (1) through (3) above. Such log shall be transferred to the
Township Fire Department in accordance with written procedures
prescribed by the Township Fire Department; and
(5) Dublin shall continue its policy of handling radio calls in priority order
without regard to whether the call is related to police, fire or emergency
medical activity or from which community the calls originate; and
(6) Dispatchers may be periodically available, as mutually agreeable, for
training purposes, as the Parties agree that professional development and
training is a priority in order to provide quality and dependable Dispatching
Communication Services; and
II. STAFFING
A. Dublin and the Township shall routinely prescribe dispatching procedures in,
respectively, the Dublin communication center policies and procedures and the
Township fire/EMS dispatching guidelines.
B. The Township is solely responsible for providing fire and other emergency services
for the residents, public officials, business entities and other individuals in the
Township. The Township, at its sole discretion, is responsible for determining the
proper allocation of the equipment, personnel and all other resources for providing
fire and other emergency services.
C. While Dublin maintains sole discretion and oversight in determining the
appropriate allocation of personnel and all other resources for providing
Dispatching Communication Services, it is Dublin’s intention to do so in a manner
that provides reliable and dependable services to the Township and Dublin under
this Agreement.
D. Dispatching shall be performed only by qualified individuals hired by Dublin. In
its continuing effort to provide quality services, Dublin represents that its
communication center is accredited with its police department through CALEA.
Dublin shall immediately notify the Township if this accreditation is suspended,
lost or otherwise revoked.
III. EQUIPMENT
A. Dublin shall maintain the central dispatch computer and other Dublin equipment in
good working order and repair.
B. Dublin shall have sole discretion and oversight in determining the appropriate
allocation of equipment and all other resources for providing Dispatching
Communication Services under this Agreement; provided, however, that the Parties
acknowledge and agree that funding upgrades to current systems and equipment,
and/or the purchase and funding of new systems and equipment requires the
availability of funds and the planning therefore. To that end, the Parties agree that
working committees established for the purposes of entering into this Agreement
(Executive, Fire/EMS Operational and Law Enforcement Operational committees)
shall continue to meet as needed during the initial Term, and any extensions thereof,
of this Agreement to ensure a smooth transition and implementation of this
contracted service. In order to cooperatively plan for future capital needs, Dublin
shall provide the Township with its five-year capital improvement plan and budget
on a yearly basis, and any mid-year amendments or supplements thereto.
C. The Township, at its sole expense, shall assume all responsibility for the Township
mobile radio equipment and shall pay any expenses, fees or other charges required
to render it compatible so that the Township equipment will properly interface with
the Dublin dispatch center.
IV. PAYMENT
A. The Parties agree that payment for the services hereunder shall be based upon an
annual draft joint dispatch budget (“Joint Dispatch Budget”) that will be prepared
by Dublin no later than October 1st of each year of the original term of this
agreement and/or any extensions thereof. The Joint Dispatch Budget shall be
calculated based upon a rolling three-year average of the calls for service data from
the prior period beginning July 1st of the previous year and ending on June 30th of
the current year.
B. Invoices for the annual costs as determined by the Joint Dispatch Budget shall be
billed biannually for the upcoming year. The invoice for the first half of the year
shall be paid by January 31st and the invoice for the second half of the year shall be
paid by June 30th.
C. Invoices for additional personnel for Township special events shall be due upon
receipt.
V. CHANGES IN SERVICE AND SPECIAL EVENTS
A. Any significant change, as deemed necessary by Dublin at its sole discretion, to the
existing service area or change in the scope of Dispatching Communication
Services to be provided hereunder, is subject to good faith re-negotiation and
mutual written agreement of both Parties.
B. Wherever possible, the Township will notify Dublin of any planned special events
thirty (30) days in advance. If extra personnel are requested by the Township to
handle the workload of the event, the Township agrees to reimburse Dublin for the
direct cost for providing the additional services. A direct cost is defined as actual
equipment and personnel costs including salary and overtime expenses.
VI. TERM
A. This Agreement shall commence on January 1, 2026 and end on December 31,
2028 unless otherwise terminated earlier, as provided for herein. Dublin and the
Township may terminate this Agreement, without penalty or obligation, at the
expiration of its original term or any extension thereof.
B. During the original term of this Agreement and any extensions permitted hereunder,
the Parties agree that they will meet and discuss the development and/or possible
cost sharing of any new communications and/or technological improvements that
would be beneficial to both Parties.
VII. RENEWAL AND TERMINATION
A. This Agreement may be renewed or extended for additional periods of three (3)
years upon mutual agreement of the Parties, pursuant to the following process:
(1) If the Township seeks an extension of the term of this Agreement it shall
submit, in writing, a request to Dublin to extend this Agreement at least one
hundred and eighty (180) days prior to the expiration of the original term
and/or any previously approved extension.
(2) Dublin shall be required to approve or disapprove, in writing, any request
for an extension within sixty (60) days of receipt, with the understanding
that disapproving an extension may cause hardship on the Township, as the
services provided herein are not a market commodity that the Township can
easily replace. Upon disapproving an extension, Dublin shall work with the
Township so that it can transition to a new Dispatching Communication
Services provider in a professional and efficient manner. Dublin agrees to
provide the Township a reasonable period of time, as agreed to by the
Parties, in order to make this transition, including payment (or credit) of any
pro-rated costs, at a rate equal to the most recent costs, for this transition
period. The costs for the transition period may be increased if the transition
period exceeds six (6) months.
B. If this Agreement is extended for an additional three (3) year term, the costs for the
Communication Services shall be based upon the annual Joint Dispatch Budget.
C. Either Party, at its sole discretion, shall have the right upon one (1) year written
notice to terminate this Agreement without penalty.
D. In the event of a breach of any provision of this Agreement, either Party may
terminate this Agreement, if following written notice to the breaching Party, said
breaching Party fails to immediately attempt to remedy such material breach within
the time period stated in the notice. Attempts to remedy shall timely be
communicated to the other Party.
VIII. AMENDMENT AND JURISDICTION
A. It is understood and agreed that this Agreement may not be changed, modified, or
altered except by an instrument, in writing, signed by both Parties and executed in
accordance with the laws of the State of Ohio.
B. Any controversy or claim, whether based upon contract, statute, tort, fraud,
misrepresentation or other legal theory, related directly or indirectly to the
Agreement, whether between the Parties or of any of the Parties employees, agents,
or volunteers will be resolved under the laws of the State of Ohio, in an appropriate
court in Franklin County, Ohio.
IX. LIABILITY AND INSURANCE
A. Dublin shall secure and maintain, at its own expense, General Liability insurance
in an amount not less than One Million Dollars ($1,000,000.00) per occurrence to
cover the loss and replacement of all Dublin communication equipment and
systems that are required in order to provide Dispatching Communication Services
hereunder. All such Certificates shall clearly reflect Norwich Township is an
“Additional Insured”.
B. The Township shall secure and maintain, at its own expense, General Liability
insurance in an amount not less than One Million Dollars ($1,000,000.00) per
occurrence. All such Certificates shall clearly reflect that the City of Dublin is an
“Additional Insured”.
C. Certificates showing the above referenced insurance in at least the above specified
minimum amounts shall be furnished to, and approved by the respective Parties,
upon commencement of this Agreement and/or any extension thereof. The Parties
shall notify each other of any change in, or cancellation of, any insurance policy
that is in effect during the original term or any extension of this Agreement.
D. Costs to be paid by the Township to Dublin for the Communication Services shall
be as appropriated and authorized legislatively by the Township Trustees.
E. The financial obligations of the Township under this Agreement are expressly
subject to future resolutions of the Township Trustees appropriating and
authorizing the expenditure of such funds as are necessary to meet their respective
financial obligations. Those obligations of the Township are also subject to the
certification of the Township Fiscal Officer under Section 5705.41 of the Revised
Code.
IN WITNESS WHEREOF, the City of Dublin and Norwich Township have set their
hands by their authorized representatives on the day, month and year first written above.
CITY OF DUBLIN, OHIO NORWICH TOWNSHIP, OHIO
By:_________________________ By:_________________________
Megan O’Callaghan, City Manager Sonny Cantrell, Trustee
By:_________________________
Rick D. Tidd, Trustee
By:_________________________
Greg Young, Trustee
Approved as to form:
By:_________________________ By:_________________________
Philip K. Hartmann, Law Director
0127206.0607934 4899-3971-3395v1